Every time we have used Kellam they have been the nicest (Ben, David & Rusty). The receptionists are always friendly. Always a lot of help. Always on time. When replacing our HVAC system they were very considerate of our home and cleaned up any messes. We also called them for our plumbing needs. And guess what? They give you an estimate without a pushy sales pitch. They are always willing to give the homeowner time to make a decision without the pressure of an on the spot commitment.
Morgan B. Was our service technician today and let me tell you....we are customers for LIFE!! He was on time, communicated with us prior to arriving, super friendly, very positive and worked really efficiently. Literally couldn't believe what an expert he was and we're blown away by his professionalism!
I can tell that this is more than just a job to him and he genuinely cared about us as customers ((even though I was grumpy from being so overheated due to the AC being broken))
Thanks Morgan for making a rough situation with our AC pleasant. Although we hope we don't have persistent troubles after this service call.....we know who to call if we do! Thanks again
I had the pleasure of working with Justin Labon. He was on time and listened to my complaint and concerns about our AC not working. He did a thorough intake and assessment before he even touched any began any repairs. He took his time to explain everything he was doing, and even wore shoe covers in my home. I felt comfortable and respected by his consideration and professionalism. He took his time and made sure that my husband and I were satisfied with the results. He is truly a great technician that I would recommend to anyone. Thanks so much Justin.
I came home to a leaking water heater and needed somebody out immediately. After reaching out to a few different companies, these guys were the most responsive and didn’t charge an arm and a leg to come out. They were at my house and diagnosed the problem within an hour. Extra shout out to Gerald, Justin, and Salim for making the water heater replacement run smoothly. They were professional, courteous, and got the job done right the first time and in a timely manner. And they cleaned everything up when they left too! There wasn’t so much as a footprint left behind! I couldn’t be happier with these guys and this company and I will absolutely be using them in the future.
Cody from Kellem heating and air conditioning stopped by on a scheduled preventative maintenance inspection for our two heating systems. He was professional, knowledgeable, and personable. While he was working, we both spoke about our military experiences and how life is good. Really enjoyed speaking with Cody. Heating system checked good, and had good company. It’s a good day at my house. Thank you very much Cody. Mike
We have only been with Kellam a 2 years and as new home owners we couldn't be happier with kellam and Jamie. Jamie has been a top notch professional. He shows up on time, answered all of our questions and didn't hesitate to offer suggestions and didnt try to oversell. He is polite,respectful and very approachable. If your looking for a person who treats you and your property with the utmost respect,ask for Jamie, you wont be disappointed.
Morgan one of the technicians has been out to our house several times and I just have to say he is absolutely amazing. He is great with my dogs he is very professional and courteous. He always explains things that help me understand what’s going on. I would recommend him to all my friends and family.
Called them out for a diagnostic. Jamie Swanson was on time, professional, easy to communicate with and went above and beyond in helping remedy my situation. I appreciate the photos taken and shared with the homeowner so we can see firsthand what is going on. I trust Kellam Mechanical, the company and the employees, to be honest about all aspects of their work. I would highly recommend the business and I would happily work with Jamie Swanson again.
Very satisfied HVAC service appointment. Scheduling was easy, the tech showed up promptly at the scheduled time, and tech (Jackson) was friendly and explained everything to my satisfaction. Will definitely be using them again in the future.
Just had a water heater replaced. Attic installation. Extremely professional job. Neat and clean. Great company. Online and phone communication was quick and responsive. Update October 2022: Just had my fall heating maintenance performed by Gerald. Very courteous and professional technician. Arrived on time. Provided excellent customer service and recommendations. Kellam has great customer communication. Very pleased. Update 20APR2023: Had Spring maintenance performed on both my AC systems. Exceptional technician. Richard Barnes personable, courteous, and respectful. Excellent communication skills. Superb job performance and customer service. Very pleased with AC service.
Kurt Woodward
Every time we have used Kellam they have been the nicest (Ben, David & Rusty). The receptionists are always friendly. Always a lot of help. Always on time. When replacing our HVAC system they were very considerate of our home and cleaned up any messes. We also called them for our plumbing needs. And guess what? They give you an estimate without a pushy sales pitch. They are always willing to give the homeowner time to make a decision without the pressure of an on the spot commitment.
Caitlin Hayes
Morgan B. Was our service technician today and let me tell you....we are customers for LIFE!! He was on time, communicated with us prior to arriving, super friendly, very positive and worked really efficiently. Literally couldn't believe what an expert he was and we're blown away by his professionalism!
I can tell that this is more than just a job to him and he genuinely cared about us as customers ((even though I was grumpy from being so overheated due to the AC being broken))
Thanks Morgan for making a rough situation with our AC pleasant. Although we hope we don't have persistent troubles after this service call.....we know who to call if we do! Thanks again
Whitney Torres
I had the pleasure of working with Justin Labon. He was on time and listened to my complaint and concerns about our AC not working. He did a thorough intake and assessment before he even touched any began any repairs. He took his time to explain everything he was doing, and even wore shoe covers in my home. I felt comfortable and respected by his consideration and professionalism. He took his time and made sure that my husband and I were satisfied with the results. He is truly a great technician that I would recommend to anyone. Thanks so much Justin.
Michael Peterson
I came home to a leaking water heater and needed somebody out immediately. After reaching out to a few different companies, these guys were the most responsive and didn’t charge an arm and a leg to come out. They were at my house and diagnosed the problem within an hour. Extra shout out to Gerald, Justin, and Salim for making the water heater replacement run smoothly. They were professional, courteous, and got the job done right the first time and in a timely manner. And they cleaned everything up when they left too! There wasn’t so much as a footprint left behind! I couldn’t be happier with these guys and this company and I will absolutely be using them in the future.
Michael Boubion
Cody from Kellem heating and air conditioning stopped by on a scheduled preventative maintenance inspection for our two heating systems. He was professional, knowledgeable, and personable. While he was working, we both spoke about our military experiences and how life is good. Really enjoyed speaking with Cody. Heating system checked good, and had good company. It’s a good day at my house. Thank you very much Cody.
Mike
Edward Carter
We have only been with Kellam a 2 years and as new home owners we couldn't be happier with kellam and Jamie. Jamie has been a top notch professional. He shows up on time, answered all of our questions and didn't hesitate to offer suggestions and didnt try to oversell. He is polite,respectful and very approachable.
If your looking for a person who treats you and your property with the utmost respect,ask for Jamie, you wont be disappointed.
Jenn Greene
Morgan one of the technicians has been out to our house several times and I just have to say he is absolutely amazing. He is great with my dogs he is very professional and courteous. He always explains things that help me understand what’s going on. I would recommend him to all my friends and family.
Sarah S
Called them out for a diagnostic. Jamie Swanson was on time, professional, easy to communicate with and went above and beyond in helping remedy my situation. I appreciate the photos taken and shared with the homeowner so we can see firsthand what is going on. I trust Kellam Mechanical, the company and the employees, to be honest about all aspects of their work. I would highly recommend the business and I would happily work with Jamie Swanson again.
Rick Potter
Very satisfied HVAC service appointment. Scheduling was easy, the tech showed up promptly at the scheduled time, and tech (Jackson) was friendly and explained everything to my satisfaction. Will definitely be using them again in the future.
L R
Just had a water heater replaced. Attic installation. Extremely professional job. Neat and clean. Great company. Online and phone communication was quick and responsive. Update October 2022: Just had my fall heating maintenance performed by Gerald. Very courteous and professional technician. Arrived on time. Provided excellent customer service and recommendations. Kellam has great customer communication. Very pleased. Update 20APR2023: Had Spring maintenance performed on both my AC systems. Exceptional technician. Richard Barnes personable, courteous, and respectful. Excellent communication skills. Superb job performance and customer service. Very pleased with AC service.