Wyatt was extremely professional and knowledgeable during his initial assessment. He addressed all concerns. I'm very relieved to have a plan in place to fix the cooling issues my house! :-)
We called Galactic air to service our HVAC system after experiencing some minor issues. They arrived on time and were quick to repair our system. The mechanic was wearing a mask and kept a safe distance when informing me of the issues and repairs. Excellent team and excellent service. Highly recommend!
I needed a heater coil replaced also recharging the system and they took care of all of that and this time they showed up earlier and we’re here and thorough with the job they did. Really Great service.
Rob and the techs that serviced our home were extremely knowledgeable and professional! They thoroughly explained the cause of our AC issue and provided prompt service. The techs maintained social distancing protocols and wore masks during their time in our home. Highly recommend!
10/10 will recommend galactic air. Rob came out to see why we had a high energy bill and issues with our hvac. He was very in-depth and thorough. Our old thermostat from the 80’s has failed and we needed a new one. He was very professional, polite, knowledgeable, and just a good asset to have. Thank you again for everything!
Prompt service, excellent diagnostics of system issues, value-oriented solution as to replacement system. They have performed numerous HVAC system repairs, servicing and replacements for us, and we would not use anyone else.
Excellent trustworthy professional service as always. Thank goodness for Rob and his team coming through once again! With elderly and special needs family members who cannot handle heat Rob is our Godsend! Many thanks once again for prompt perfect service!
Rob had done maintenance on my AC compressor a long time ago, and I liked his work then. When my HVAC died completely (30 years old!), I didn't hesitate to call him again. He got Wyatt and Brian out to my house within a few days and they did a great job on my new HVAC, paying close attention to every detail and making sure it was all up to Code. They even cleaned everything up and were very friendly answering all of my "dumb" questions. The unit is working great!! The weather has been the usual for Spring in Hampton Roads, so I've already used the AC and heat. All is great. No more worries. And the pricing was very fair. Rob even gave me the "Heroes" discount for being in a long line of war heroes!! They get all the stars from me!!!!!!!!!!!!!
Had them come out for a diagnostic test on my AC unit and they exceeded expectations. Very professional and clearly experienced. Got my unit performing and educated me along the way. I'd recommend them to anyone seeking AC diagnostics and maintenance.
Brendan Shanahan
Wyatt was extremely professional and knowledgeable during his initial assessment. He addressed all concerns. I'm very relieved to have a plan in place to fix the cooling issues my house! :-)
Vernon Martin
Estimate given was on point no surprises would definitely choose them again and again
Tiffany Parker
We called Galactic air to service our HVAC system after experiencing some minor issues. They arrived on time and were quick to repair our system. The mechanic was wearing a mask and kept a safe distance when informing me of the issues and repairs. Excellent team and excellent service. Highly recommend!
Michael Hensen
I needed a heater coil replaced also recharging the system and they took care of all of that and this time they showed up earlier and we’re here and thorough with the job they did. Really Great service.
Jamoya Damon
Rob and the techs that serviced our home were extremely knowledgeable and professional! They thoroughly explained the cause of our AC issue and provided prompt service. The techs maintained social distancing protocols and wore masks during their time in our home. Highly recommend!
Benett Davidson
10/10 will recommend galactic air. Rob came out to see why we had a high energy bill and issues with our hvac. He was very in-depth and thorough. Our old thermostat from the 80’s has failed and we needed a new one. He was very professional, polite, knowledgeable, and just a good asset to have. Thank you again for everything!
John Rothwell
Prompt service, excellent diagnostics of system issues, value-oriented solution as to replacement system. They have performed numerous HVAC system repairs, servicing and replacements for us, and we would not use anyone else.
Connie Walton
Excellent trustworthy professional service as always. Thank goodness for Rob and his team coming through once again! With elderly and special needs family members who cannot handle heat Rob is our Godsend! Many thanks once again for prompt perfect service!
Kathy Ferguson
Rob had done maintenance on my AC compressor a long time ago, and I liked his work then. When my HVAC died completely (30 years old!), I didn't hesitate to call him again. He got Wyatt and Brian out to my house within a few days and they did a great job on my new HVAC, paying close attention to every detail and making sure it was all up to Code. They even cleaned everything up and were very friendly answering all of my "dumb" questions. The unit is working great!! The weather has been the usual for Spring in Hampton Roads, so I've already used the AC and heat. All is great. No more worries. And the pricing was very fair. Rob even gave me the "Heroes" discount for being in a long line of war heroes!! They get all the stars from me!!!!!!!!!!!!!
steve steve
Had them come out for a diagnostic test on my AC unit and they exceeded expectations. Very professional and clearly experienced. Got my unit performing and educated me along the way. I'd recommend them to anyone seeking AC diagnostics and maintenance.