These dudes absolutely were the best! Joe & Aaron came out late and didn’t leave till it was fixed. Our nest thermostat stopped working and needed replacement with a better one. It’s 80 degrees outside and humid and I am very pregnant and uncomfortable in the heat. They came right out. They were straight forward and super helpful. Can’t thank them enough!!
I am very pleased with these folks. Nick was a professional and treated us well. He got our HVAC issues solved quickly on a Saturday at a reasonable price.
So I had been contacted around 11pm asking about what was going on. I answered the next morning around 7 he had asked me if I would be home told him yes. He didn’t contact me until 2pm and said I will be over in 20 mins which had turned into 1 and half later. He told me that he would send people out the next day before or around 10am. He texted me at 12:30 telling me that they were 30 mins away but didn’t get to my house until 1:40. The guys did a great job and jumped right to it. But this is so unprofessional as a company to make someone wait around for 2 days for hours! If you have to time to just wait then go for it.
Conyers was sub-contracted by the company installing our in-ground pool to run the electrical and gas systems. We paid a $2600 bill in June for work that was borderline criminally insufficient. The pool company has since had to hire two other separate contractors (one for electrical, one for gas) to clean up the mess that Conyers caused for us. They dug a trench in our side yard and installed the wrong type of gas line so the second company had to cut the pipe at each end - we are now stuck with a dead copper pipe and ruined side yard that we have to repair and re-seed. The electrical work was "finished," however we still have constant issues with the breaker tripping almost daily. The second electrical contractor has since told us that ALL of the breakers installed by Conyers for the pool were wrong and have to be redone as well! All of this nonsense took place over two full months after this negligent company was paid in full by us. They have zero work ethic or respect for their customers. Prior to the next set of contractors being hired, we even filed a Better Business Bureau complaint in an attempt to have them actually finish the job they had started. Conyers is not even accredited by the BBB so they did not even bother to respond to the complaint (they have an "F" rating by the BBB too in case you were wondering). The amount of disrespect for our time and property is probably the most infuriating part of this entire project. PLEASE take this review into account before ever hiring this deplorable business.
I have used All Conyers Service for years and have always had a great experience. They’re always on time and get the job done quickly. Highly recommend these professionals. Scott and his crew are top notch.
These guys work hard and it doesn't matter what time of day or night they will respond. I have filled my bathtub up for the first time in 20 years with a STEADY FLOW of HOT WATER. A+ A + A+ DEAL WITH CONFIDENCE!!!!!THX YOU ALL CONYERS SERVICES!
I was referred to this company by a good friend of mine and his mother regarding heating and air conditioning service. After years of being ripped off by Michael and Son Scott came and looked at the a/c unit in my mom's house. He kept it going another year or two before it recently failed completely and of course on the hottest day of the year. It was determined that the entire system needed replacement and Scott and his crew got the job done in no time. Thank you Scott to you and your crew for being so prompt in getting my mom's house cool again since she has difficulty breathing in the heat due to COPD. I definitely recommend this company for your heating and cooling needs.
Edit: Since my original post, I have had 2 positive Service experiences. The unit at my rental home "froze up". Scott went out that week to make sure everything was working. More recently, I returned home on a Saturday to find my unit completely off. Scott was quick to respond to my text and had someone out within the hour to get it back up and running. The process of two new unit installs was frustrating but so far a positive experience on service.
It took 2 calls for Scott to call me back about a quote which should have been my first warning. Scott was quick to come out to quote my job and provided the best out of 3 quotes I received. From there, the communication, responsiveness and sense of urgency ended. I had to follow up every step of the way to make sure the parts were ordered and the install was scheduled. The team was scheduled to come out on a Thursday morning for my install. I waited around and finally followed up when I hadn't seen or heard from anyone by late morning. Because it was supposed to rain Thursday afternoon, Scott asked if they could come Friday instead. I waited around on Friday and someone finally came in the late afternoon, but only to prepare the install. He was just given a couple of parts to prepare in the attic and wasn't informed of the full job to be done. So that I wouldn't be left without heat over the weekend, he didn't start the job. I was promised the team would be out first thing Monday to complete the install. They finally showed up around 2pm Monday and worked until almost 8pm to finish the job. The Manager on site wasn't informed about parts of the job and I luckily was there to tell him. Someone had to come back out 3 more times to finish things that I found incomplete. Months later, I noticed that the condensation pipe was dripping down the side of the house at the foundation and on several wires. I asked Scott to extend/finish the pipe and he said he was sending someone out. No one ever came. I took care of it myself. Now, I am trying to get the warranty paperwork which should have been provided and my calls are being sent to voicemail with a full mailbox and my texts and emails are not being returned. Be prepared to fully Project Manage your install. At the same time, I had Scott quote a new unit at my rental property and had a similar experience. The team was late and tracked mud all through the house. What's worse, the job was left unfinished no one told me that my tenants had been without Central Air for close to a month! After much follow-up by me, the job was finished. Luckily it was a mild time of year. Until Scott gets the administrative help that he needs to run a successful and professional business, I would not recommend using him. He is unresponsive, is late, lacks communication with his customers and team, and is disorganized. I started this process in November 2021. It's now July 2022 and I am still trying to get what I need.
I had a brand new gas pack installed and it looks great, runs great and it was done in a very reasonable time frame. After being jerked around for a year by someone else they fixed my long standing issue of getting a unit ordered and installed within a week and I am super happy with it
Scott and his company were scheduled to Service/Repair our AC System today between 7am-11am. I had to work so my oldest son (a full-time college student) stayed home to wait for Scott to show up. Scott was in contact with my son throughout the day saying "they were on their way." Today it was 95 degrees ("feels like 100" with humidity index). A little after 6pm I arrived home from work to a very HOT house with eight children and four dogs still waiting for Scott to arrive. Scott was a NO SHOW and doesn't answer his phone and voice mailbox is full. It honestly would have been more professional of you, Scott, to just tell my son you had no intention of coming to our home today, then we could have made other arrangements.
Amanda Woodside
These dudes absolutely were the best! Joe & Aaron came out late and didn’t leave till it was fixed. Our nest thermostat stopped working and needed replacement with a better one. It’s 80 degrees outside and humid and I am very pregnant and uncomfortable in the heat. They came right out. They were straight forward and super helpful. Can’t thank them enough!!
T M
I am very pleased with these folks. Nick was a professional and treated us well. He got our HVAC issues solved quickly on a Saturday at a reasonable price.
bethany miller
So I had been contacted around 11pm asking about what was going on. I answered the next morning around 7 he had asked me if I would be home told him yes. He didn’t contact me until 2pm and said I will be over in 20 mins which had turned into 1 and half later. He told me that he would send people out the next day before or around 10am. He texted me at 12:30 telling me that they were 30 mins away but didn’t get to my house until 1:40. The guys did a great job and jumped right to it. But this is so unprofessional as a company to make someone wait around for 2 days for hours! If you have to time to just wait then go for it.
John Tessarzik
Conyers was sub-contracted by the company installing our in-ground pool to run the electrical and gas systems. We paid a $2600 bill in June for work that was borderline criminally insufficient. The pool company has since had to hire two other separate contractors (one for electrical, one for gas) to clean up the mess that Conyers caused for us. They dug a trench in our side yard and installed the wrong type of gas line so the second company had to cut the pipe at each end - we are now stuck with a dead copper pipe and ruined side yard that we have to repair and re-seed. The electrical work was "finished," however we still have constant issues with the breaker tripping almost daily. The second electrical contractor has since told us that ALL of the breakers installed by Conyers for the pool were wrong and have to be redone as well! All of this nonsense took place over two full months after this negligent company was paid in full by us. They have zero work ethic or respect for their customers. Prior to the next set of contractors being hired, we even filed a Better Business Bureau complaint in an attempt to have them actually finish the job they had started. Conyers is not even accredited by the BBB so they did not even bother to respond to the complaint (they have an "F" rating by the BBB too in case you were wondering). The amount of disrespect for our time and property is probably the most infuriating part of this entire project.
PLEASE take this review into account before ever hiring this deplorable business.
Katelyn Sepe
I have used All Conyers Service for years and have always had a great experience. They’re always on time and get the job done quickly. Highly recommend these professionals. Scott and his crew are top notch.
Marc M
These guys work hard and it doesn't matter what time of day or night they will respond. I have filled my bathtub up for the first time in 20 years with a STEADY FLOW of HOT WATER. A+ A + A+ DEAL WITH CONFIDENCE!!!!!THX YOU ALL CONYERS SERVICES!
George Cornell
I was referred to this company by a good friend of mine and his mother regarding heating and air conditioning service. After years of being ripped off by Michael and Son Scott came and looked at the a/c unit in my mom's house. He kept it going another year or two before it recently failed completely and of course on the hottest day of the year. It was determined that the entire system needed replacement and Scott and his crew got the job done in no time. Thank you Scott to you and your crew for being so prompt in getting my mom's house cool again since she has difficulty breathing in the heat due to COPD. I definitely recommend this company for your heating and cooling needs.
Melissa Taylor
Edit: Since my original post, I have had 2 positive Service experiences. The unit at my rental home "froze up". Scott went out that week to make sure everything was working. More recently, I returned home on a Saturday to find my unit completely off. Scott was quick to respond to my text and had someone out within the hour to get it back up and running. The process of two new unit installs was frustrating but so far a positive experience on service.
It took 2 calls for Scott to call me back about a quote which should have been my first warning. Scott was quick to come out to quote my job and provided the best out of 3 quotes I received. From there, the communication, responsiveness and sense of urgency ended. I had to follow up every step of the way to make sure the parts were ordered and the install was scheduled. The team was scheduled to come out on a Thursday morning for my install. I waited around and finally followed up when I hadn't seen or heard from anyone by late morning. Because it was supposed to rain Thursday afternoon, Scott asked if they could come Friday instead. I waited around on Friday and someone finally came in the late afternoon, but only to prepare the install. He was just given a couple of parts to prepare in the attic and wasn't informed of the full job to be done. So that I wouldn't be left without heat over the weekend, he didn't start the job. I was promised the team would be out first thing Monday to complete the install. They finally showed up around 2pm Monday and worked until almost 8pm to finish the job. The Manager on site wasn't informed about parts of the job and I luckily was there to tell him. Someone had to come back out 3 more times to finish things that I found incomplete. Months later, I noticed that the condensation pipe was dripping down the side of the house at the foundation and on several wires. I asked Scott to extend/finish the pipe and he said he was sending someone out. No one ever came. I took care of it myself. Now, I am trying to get the warranty paperwork which should have been provided and my calls are being sent to voicemail with a full mailbox and my texts and emails are not being returned. Be prepared to fully Project Manage your install. At the same time, I had Scott quote a new unit at my rental property and had a similar experience. The team was late and tracked mud all through the house. What's worse, the job was left unfinished no one told me that my tenants had been without Central Air for close to a month! After much follow-up by me, the job was finished. Luckily it was a mild time of year. Until Scott gets the administrative help that he needs to run a successful and professional business, I would not recommend using him. He is unresponsive, is late, lacks communication with his customers and team, and is disorganized. I started this process in November 2021. It's now July 2022 and I am still trying to get what I need.
melissa goellner
I had a brand new gas pack installed and it looks great, runs great and it was done in a very reasonable time frame. After being jerked around for a year by someone else they fixed my long standing issue of getting a unit ordered and installed within a week and I am super happy with it
Family Tarabek
Scott and his company were scheduled to Service/Repair our AC System today between 7am-11am. I had to work so my oldest son (a full-time college student) stayed home to wait for Scott to show up. Scott was in contact with my son throughout the day saying "they were on their way." Today it was 95 degrees ("feels like 100" with humidity index). A little after 6pm I arrived home from work to a very HOT house with eight children and four dogs still waiting for Scott to arrive. Scott was a NO SHOW and doesn't answer his phone and voice mailbox is full. It honestly would have been more professional of you, Scott, to just tell my son you had no intention of coming to our home today, then we could have made other arrangements.