Grainger Industrial Supply

Loved my visit into this branch. Came in with a few questions along with a need for a very particular item and Latasha took care of everything. She was absolutely awesome!!! Very professional and knowledgeable and made the experience that much better.

Awesome service, in and out quickly. The remodel looks good too. Still no free beer if there's a line though, but I can get past that.

Gotta give credit where credit is due.
I lost a crimping tool and couldn't get a replacement for 3 days, grainger pulled through with the tool in less than 24 hours and saved my behind with customers.
Thanks alot!

Absolutely love the service here. Never a long wait. Staff is very quick and dependable!

Awesome experience at this Grainger location. The online order process was easy and my product was shipped and ready for pickup the next day at 2pm.

I showed up early about 1:45pm and the ladies at the front, who were extremely pleasant and personable, informed me that the truck just arrived and they took off to the back and got my order ready within a few minutes.

Within the few minutes two more customers came in, got taken care of, and were on their way.

Good job Norfolk Grainger.....

DO NOT ORDER ONLINE!!! Highly recommend staying away from ordering at Grainger. Local branch did nothing wrong. I ordered 7/13 (nema 14-50 plug) with an anticipation of pick up Wed 7/20 - Fri 7/22. Spoke with 2 reps ensuring I could pick up 7/22. Called at 11am 7/22 to confirm and now the item is on back order. If you want your item; find another reliable place!!

First visit, picking up an online order. I had ordered 4 casters, and discovered I had ordered the wrong size. Terrence was extremely helpful (and patient) in finding the proper size, and ordering what I needed. Terrific service!

This place really surprised me... Didn't know it existed.. And the associate was very helpful and went the extra mile even tho they didn't have what we needed... I definitely recommend this place for all of your job site needs if you are a contractor...

The capacitor in my AC unit went out on the hottest day of the year. I purchased a replacement online and it was ready for pick-up quickly. I ended up buying two replacements to have a back up. The lady at the front desk was super helpful and joy to talk to. Thank you Grainger!

Mixed feelings. The people at the store were excellent. Very informative and caring. When I called to talk to somebody at the store I got only the office for the main establishment. After 30 minutes I still did not get the information I needed. My only option is to go back to the store because it does not have a direct line.