Roanoke Valley Air Conditioning, Heating & Sheet Metal

Owner seemed nice at first and had good prices but lacks so much customer service. He doesn’t honor his advertisements and won’t return messages. If it’s a job he doesn’t want to do, instead of being up front, he will just ghost you. update - Owner finally called me back to refuse service and act childish after I left this review. Then he lied on here saying he had no record of talking with me. All I can say is wow! I'm very happy to take my business elsewhere with a real professional company.

I cant say enough good things! Manuel installed my new hvac system for a great price and his service is impeccable!

Family owned and operated, great people to work with. After my AC quit working I called to get an estimate and he came that afternoon! No haggling he was straight forward gave me a good price and I had a new unit within a couple of days! (Had to order my new unit) once it came in they had it installed within hours! Very professional ,good workers. I would recommend them to anyone!

Same day service, and very professional and polite. Price was very reasonable. They cleaned up after install my new unit. Great quality. HIGHLY RECOMMENDED. Yes I'm true customer who loves my new ac unit.😊

Received a quote for a new A/C unit and gas furnace. Manual Eller tried to sell us into upgrading from a 2 ton unit to a 2.5 ton unit and suggested installing a 3 ton coil instead of the typical 2.5 ton coil recommended by the manufacturer. When we asked to simply stay with a 2 ton unit because our previous unit worked great for 37 years he became very rude and aggressively refused to offer his service. Very unprofessional and doesn't listen to the needs or desires of his customers.

Another company quoted me $3300 for a compressor - told me mine was broken in 2 places. Called this company, Manuel came out first thing this morning. Capacitor and some gas (other company let gas out or I wouldn’t have needed that) and it was back to cooling. All for $200. Wow - what a difference! Highly recommend!! 😃

I cant say enough to endorse this company. We have had years of wonderful advice and affordable service.

Great price, long time in business but lacks professionalism and in customer service and answering and returning phone calls. If you're not in an emergency or hurry, check them out. Best price in the area.

Does not return phone messages, does not show up when they say they will or stand by their labor warranty. Sad, sad, sad, giving them a 1 star but dont deserve that.

It's just one guy, and he's putting out Valpak coupons he has no intention of honoring. Seldom actually visits a house, and on the rare occasion he actually gives you a bid, it's for twice the advertised price.