We hired Ron’s plumbing a year ago to investigate a leak that was related to our AC unit. They came out, didn’t find anything, and said they would come out the following day to look some more and that they wouldn’t charge anything because they couldn’t find anything wrong. They never showed up the second day, and then I received an invoice for $200. When I called the gentlemen that came out to the house and told us he wouldn’t be charging us he said he didn’t know why they did that and he would take care of it. We had Michael and sons come out a week later and they replaced our unit. Fast forward a year later and we are receiving an invoice for $200 again with a late fee tacked on. I was furious. They did call me back and tell me that it was a clerical error, but I probably would still not use them again after this experience.
This company did a preventive maintenance check on my senior citizen mothers a/c system 30 days ago. She called them back out because her a/c wasn't working. They charged her $190 to tighten a loose wire.....now if they were doing preventative maintenance.....wouldn't you think that would be on their check list of items to look at......$190....it took the repair man longer to go back to the truck and retrieve a ladder than it did to do the actual work..... sounds like they don't mind taking advantage of the elderly.
Thank you for installing our gas water heater. Quick response. Super fast installation. They even cleaned up the work area. Shaun and Jesse (not sure of spelling) are very knowledgeable and the nicest guys you will ever meet. We will definitely call again.
I have been using Ron's Plumbing for the last 7 years and every experience has been first class. They are quick to respond, charge a reasonable price, and always professional. I would recommend them to anyone!
Our air went out and Ron’s Heating and Air came out to access the problem. The issue was found within the first 5 minutes of the tech arriving. A new motor had to be ordered and programmed, which was extremely quick considering it was a weekend. It only took 2 days for the part to come and and it was installed in less than 10 minutes. The tech kept me updated and called 30 minutes prior to arriving. Very friendly and very efficient. Great job gentlemen and I will use your services again and also recommend your place of business!!
The best Plumbing and HVAC company in Hampton Roads! World class customer service and professionalism, great prices, quick to respond, extremely knowledgeable, and high quality service. If you want your problem fixed correctly by someone who truly cares about the quality of their work they've done in your home without breaking the bank, I highly recommend you call Ron's Plumbing Heating & Air.
Cleared problem that took over 4 days. One issue I have is that the walls were not put back in original order. Also, back bathroom is having same issue as front, though plumber said it would be fine. Plumber needs to come back, fix back bathroom and finish the job of the sheetrock or have someone come in to complete
Tera Weber
We hired Ron’s plumbing a year ago to investigate a leak that was related to our AC unit. They came out, didn’t find anything, and said they would come out the following day to look some more and that they wouldn’t charge anything because they couldn’t find anything wrong. They never showed up the second day, and then I received an invoice for $200. When I called the gentlemen that came out to the house and told us he wouldn’t be charging us he said he didn’t know why they did that and he would take care of it. We had Michael and sons come out a week later and they replaced our unit. Fast forward a year later and we are receiving an invoice for $200 again with a late fee tacked on. I was furious. They did call me back and tell me that it was a clerical error, but I probably would still not use them again after this experience.
Jess Lackey
This company did a preventive maintenance check on my senior citizen mothers a/c system 30 days ago. She called them back out because her a/c wasn't working. They charged her $190 to tighten a loose wire.....now if they were doing preventative maintenance.....wouldn't you think that would be on their check list of items to look at......$190....it took the repair man longer to go back to the truck and retrieve a ladder than it did to do the actual work..... sounds like they don't mind taking advantage of the elderly.
ROY PERKINS
So happy with this contractor. Have needed them a few times and they are always honest & professional.
Edith Thompson
Thank you for installing our gas water heater. Quick response. Super fast installation. They even cleaned up the work area. Shaun and Jesse (not sure of spelling) are very knowledgeable and the nicest guys you will ever meet. We will definitely call again.
Van Haislip
I have been using Ron's Plumbing for the last 7 years and every experience has been first class. They are quick to respond, charge a reasonable price, and always professional. I would recommend them to anyone!
Michael Spiegler
Don't know about there work but I know that tye guy driving the van is very unsafe. If he drives like they work don't call
wendy Hickman
Our air went out and Ron’s Heating and Air came out to access the problem. The issue was found within the first 5 minutes of the tech arriving. A new motor had to be ordered and programmed, which was extremely quick considering it was a weekend. It only took 2 days for the part to come and and it was installed in less than 10 minutes. The tech kept me updated and called 30 minutes prior to arriving. Very friendly and very efficient. Great job gentlemen and I will use your services again and also recommend your place of business!!
Megan Waddles
The best Plumbing and HVAC company in Hampton Roads! World class customer service and professionalism, great prices, quick to respond, extremely knowledgeable, and high quality service. If you want your problem fixed correctly by someone who truly cares about the quality of their work they've done in your home without breaking the bank, I highly recommend you call Ron's Plumbing Heating & Air.
Winona Sewell
Cleared problem that took over 4 days. One issue I have is that the walls were not put back in original order. Also, back bathroom is having same issue as front, though plumber said it would be fine. Plumber needs to come back, fix back bathroom and finish the job of the sheetrock or have someone come in to complete
Catherine Hearp
Ron came out the same day and got my Dad's heat restarted right away. Very appreciative of his work ethic. Highly recommend.