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SCS Heating & Air Conditioning Reviews - 43

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
tod roy

Phenomenal service. Went with SCS after another contractor gave me a $2000 estimate to "maybe" repair my a/c. SCS advised that I probably just needed to add refrigerant, which he did. Less than $300 and the system is working perfectly

Stephanie Irene

Outstanding work. Very professional and courteous. Provided timely completion of the HVAC maintenance and I am very pleased with the results. I will continue to use SCS for all of my HVAC needs and I will recommend this company to all of my friends. It is hard to find a company that takes pride in their work and charges a reasonable price, in fact, it is almost impossible. But SCS stands alone, and I am happy to have found them.

David R

SCS is fantastic. I've upgraded two homes with new AC and HVAC through them and both times they are incredibly professional, on time and competitively priced. Hopefully I don't ever need to upgrade a third home anytime soon but if I do, I will definitely call them first.

Tom Haverford

SCS was communicative and quick to respond. They showed up within the designated window and fixed the issue - a bad thermostat. Heat is back and everybody is happy. The technician explained everything real well and gave some helpful tips. We will definitely be calling them with any issues.

Dillon Ginley

We had a dead heat pump in the dead of winter and did a lot of comparison shopping with more than ten other HVAC companies to get a replacement. Cory provided a very competitive price for a full replacement of the system. More importantly, took the time to explain the trade-offs for the various choices in the hardware we might purchase. He did some research and suggested a brand that would fit our needs exactly, and quickly responded to several questions I had about the install. He and Andrew came the next day to install the entire system, checked it for proper operation and took care of us while finishing the installation the next day. I was very impressed by his professionalism matched with the "small business" nature of how he does it. Because he is the owner of the business and frequently does the work himself, you are dealing directly with a locally-owned business that stands by its work. Some of the larger, heavily advertised companies that I got quotes from have a lot more overhead and thus had quotes that were more than two thousand higher for almost the same system. It feels better to talk directly to the same person who answers the phones, provides the estimate, does the install, and provides the support for the system.

Laura McConnaughey

I have been using SCS for years to take care of my heating and air conditioning needs. They have been terrific! Fast to provide service. They repair what's needed at reasonable prices and provide great advice. When our old system goes down, we will be using SCS to renew and replace!

Cole Sullivan

I pursued multiple quotes in the area for HVAC replacement (Reston) and SCS was among the most reasonable. Cory was professional and helpful when making the estimate and Cory and Oscar completed the job very quickly and cleanly. The quote was transparent and they even knocked the price down once the job was done because I provided my own thermostat. Would highly recommend, especially if you hate high pressure sales tactics which large companies often push on you.

N T

Used the company to repair problems in my furnace/heat pump system. It was rather challenging due to the age of the unit and shortage of spares. They overcame the problems and the fix lasted 4 years so I'm happy.
When I thought it was time to go all in with a new system and a gas Hot water heater they came right to mind. I for the water heater was did shop quotes around a bit a Big outfit's bid for the same job with same equipment was 35% higher!!!
If you root for the little guy who doesn't spend your money advertising on TV SCS is for you. Small size, small price, big knowledge, big quality, and great service. I'm glad to give them my business, they have earned my money and respect

Christine Sparrow

I’ve used SCS twice now for two different issues and they were able to get someone to my home right away - both times - to come look at and fix my issue in one visit. They are confident in their diagnosis of an issue, and take the time to explain what’s going on and ensure I fully understand what the issue is. Their employees are very professional, timely, polite and made sure to wear protective gear going in and out of my home, even when I didn’t request it. I would highly recommend SCS - you can’t ask for a better, more comforting customer service experience.

Abhi

Had hidden fees that were found out post-service.

Claimed that it was their fault and offered to waive a future service call fee.

I reached out to take them up on that offer late and I got this response:

"While we appreciate you reaching back out, unfortunately we are not able to do any service on your unit at this time. We recommend XYZ or ABC."

Clown show.

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