I KNOW A GUY HVAC

This company has wreckless people working for them. They do not care about you, your needs or anything of that sort. Their drivers, on multiple occasions, have had altercations with customers and strangers. The lead man driving a white 3500 HD Denali plate number 6P6HD, tried to run me off the road, then got out of his truck and threw a sprite bottle at my car- denting my car. I know a guy hvac is one of the most irresponsible companies I have ever seen- yet, I used to sell them parts all the time. That will not be happening anymore.

Brandon and his team were great! We were looking to get AC installed and he gave us options for what was best for our home. Scheduling was easy, value and quality were great. I would definitely recommend over alot of the more well known companies in the area.

Full Disclosure: I have not used this HVAC company.

Yesterday I had the opportunity to interact with the owner. I've never met him before and he had no reason to think I would ever meet him again. Despite that, I was in a jam and he really went out of his way to help me out. He was friendly, kind, and generous with his time. I am planning on upgrading my home HVAC system and I will absolutely be reaching out to "I Know a Guy" for the work. I believe that anyone with his quality of character will produce similar quality of work. Based on the other reviews here it is clear that he's provides outstanding service.

If you have HVAC issues (or just need a tune up), Brandon is your guy. He is honest, quick, likeable, and really reasonably priced. When my AC started making noises it shouldn't last week, I didn't panic because I Know a Guy. We contacted Brandon. He fit us in and was able to troubleshoot the problem, tell us how much it would cost, and replace it the part really quickly. I always feel really lucky when I find a good honest tradesman, and Brandon and I Know A Guy fit that bill.

Outstanding and very knowledgeable owners and awesome crews of installers. The best sub contractor I have ever used in and trade in my 20+ year career. Very very professional.

Brandon, Dustin, and the crew are absolutely awesome. My story was a comedy of errors. The AC unit has been visually (and sound-wise) awful for a long time. While on vacation, a neighbor heard what she described as my AC blowing up and it stopped spinning up for a day or so. Of course I get home and it runs, maybe too well because the outside unit wouldn't turn off and it was freezing cold inside. So I knew it was on it's last leg. Brandon and Dustin came by and just like taking a car to the mechanic, when they arrived it miraculously started working how it should. You can't fix what's not broken, right? I was impressed right off the bat--Brandon was very straightforward and honest with me, and even offering to help bandage it to get it through the season if it were to fail. (Money has been tight)

Of course... a week later, I go out to watch a movie and come home to a home at 86 degrees and climbing. The outside unit not turning on at all. I figured it froze so I turned the AC off, let it rest and tried it again. This time it came on but was sputtering out hot air and the house smelled like the furnace was blasting.

I called Brandon in a bit of a panic, and he was AWESOME. He came out the next day to help patch it up, while we wait for an opening to replace my unit (they were a week out, which I expected since summer is in full swing). Unfortunately, it was a bit beyond patching--the benefits did not outweigh the risks in this case. He was very upfront and honest about what could be done, costs, and giving a professional assessment.

I was already impressed, but then he said he'd see about moving some of his lower priority commitments to squeeze me in earlier. The next day, a crew came by and installed the replacement AC. They were more than reasonable cost wise... didn't gouge me with an emergency surcharge like some places do... They didn't try to upsell, or any of that sketchy stuff... My friend who suggested this company was absolutely right, these guys are AWESOME and very good, honest people. I'm singing their praises, and HIGHLY recommend these folks.

Oh and I didn't mention this but they are very nice to talk to, professional, and charismatic...They are patient and answer your questions in a non-intimidating way. It's obvious they value offering quality of service over volumes of sales. If I ever have HVAC needs in the future, they will be the first ones I call. Thanks "I know a guy HVAC"!

These are the people you do business with!!! I was in a pinch, and he came out, got the system working again, and put together an estimate for a new system. Didn't push, and did everything that he could to keep it up and running because he understood my situation. I would give 10 stars if I could.

It's hard making a choice when looking for an HVAC person if you don't know one, but please consider Brandon because he really knows his stuff, and is just a good guy.

There is a reason these guys have good ratings. Their teams are friendly, respectful, and informative. During installation, one of the pieces broke late in the process. They apologized profusely and said they would be back in the morning as soon as their supplier opened. The next thing we knew we got a call from the manager who said he was searching for the missing part so that we could have heat that night (one of those crazy chilly spring nights). An hour later he had found the part and was at our door by himself to come and fix the problem. He did so quickly and efficiently. These guys are seriously awesome. HIGHLY recommend.

Brandon was great! On time, fast and efficient. He let us know our options and was honest about what we did and didn’t need. He wanted what was best for us and our small condo. Highly recommend!

My furnace was having issues, I was at a loss as to what it was. I called and got a friendly voice and someone willing to patiently listen to problem. After listening to my explanation of the problem he had a good idea what it could be. Brandon was able to stop by within a few hours, checked out the furnace and diagnosed the problem quickly. It was a very simple fix, he showed me what to do in the future if it happens again, patiently answered all my questions. Very professional and knowledgeable. Just charged me a simple, reasonable service call fee. I would definitely call again for any service, I'm already planning to call them in the spring to check out the A/C.