We noticed a bad smell and leaking coming from the toilet in our basement. (House was built in 1979). After the first plumber came and removed the toilet to do a camera inspection of the sewer line he found that the flange on the toilet was gone. He gave us several different quotes which involved replacing the closet bend (involving concrete cutout and repair) along with spray liner 30 feet of cast iron. He showed us that their was approx. 2 inch offset in connection from cast iron to PVC outside. He also gave us quote to replace all the plumbing under the house. After the price shock of these quotes (thousands of dollars) we decided to sit on this for a while and get some more quotes and opinions. We called two more plumbing companies and they gave us different quotes (thousands of dollars) and different solutions to the problem. Each of their solutions involved trenching in our yard, but they each found different items they said we needed to fix immediately. I didn't feel good about any of them and wondered why 3 different plumbing companies could see different things in my pipe. I decided to look for another company and found Big John's online. Gusto came out and did a camera inspection and told me that I did not need to spend thousands of dollars to line my pipe or replace the closet bend. He said those other companies were using scare tactics. Gusto replaced the flange so that when we are ready to remodel the bathroom we can install our new toilet. Thanks again for being honest with us and saving my yard from trenching.
I needed a new toilet and Gusto was able to help! He was fast, friendly, professional and reasonably priced. He called on his way to notify me he was going to be early for our appointment. He was able to help me make educated decisions about which toilet to choose. I am very happy with the results. I will definitely use Big John’s again.
Late evening call and Jon came right away. He found out the problem and knew exactly what he needed to fix it. The whole faucet for my tub was broken and water was stuck on. Jon was professional and went above and beyond to make sure everything was taken care of quick and right. From crawling into a space to turn off main water to driving to the store and back to get the necessary parts. He made sure I knew what was going on and did a great job. I will be recommending him to everyone in my neighborhood. CALL BIG JOHNS FOR ALL YOUR ISSUES.
Jon was fabulous to work with, I strongly recommend calling them. We are a property management company and contacted Jon for a plugged shower that was mostly caused by old galvanized pipes that had corroded to about a pinhole. Jon and his crew came in and suggested to remove a large potion of the old metal pipes and replace with new ABS. They started where the pipe came out of the floor and rebuilt the entire drain system for 3 bathrooms. They gave me a fabulous price and they needed to add a few parts but did not “nickel and Dime” me but did the job for the quoted price. We will be using Big John’s for anything we have in the homes we control! Great to have such an honest and reliable professional to call on and know a problem will be done correctly, quickly and for a fair price. Kevin, Mountain West Properties
Don't trust any of these reviews. These guys, Jon Maciel and Andy Abrams are scammers. They were hired to hook up water and sewer lines on the exterior of a new project in SLC. On the sewer, they ended up charging $4,000 more than their bid. On the water line, they didn't follow the plans and ended up not pulling a permit and therefore not having the job inspected. They also didn't have the city install the right meter and they didn't hook it up in the right location. They won't come back to correct the situation, so we are out $20,000 that we paid them.
Big John’s is amazing! The second story in my house doesn’t have a single cold air return vent and is sweltering in the summer. I wanted to add at least five; one in each room. I called 3 different companies to give me a bid, and Brian from Big John’s was the ONLY one who actually talked through viable solutions with me and didn’t try to sell me on additional equipment/services. He came all the way from West Valley to my house in Kaysville and didn’t charge me for the consultation. Brian and his team were back less than 2 weeks later to do the entire job and finished in one day! I cannot recommend them enough!
Gusto and Darren did a great job on our kitchen sink drain upgrade. Fast and professional work at a great and fair price. I have used Big Johns Plumbing for numerous plumbing jobs and highly recommend them. Thanks for the great work.
My water heater started leaking and I called 3 plumbers and Jon from big John's came out. His price was quite a bit lower than one of the others and close to the same as the other one but the amount of work performed was substantially higher than what the others offered on their bids. Jon seemed to be more knowledgeable than the other plumbers. He was very understanding of my situation and worked very hard to resolve all of our plumbing issues. He went above and beyond his bid. I could not be happier with them. I'm a customer for life
Hey you. Yes you reading this review. Call these people and use their service. They did a phenomenal job replacing our water heater. You can call several places like I did, but you’ll still come to the same inevitable conclusion that they have the best price. If you’re poor and have medical debt damaging your credit like me, and are concerned you won’t find a financing solution, call them, I bet you’ll get something figured out like we did. If you’re concerned whether the technicians will be knowledgeable, personable, on time, and have integrity, then I can tell you they won’t let you down in any of those areas either. So stop wasting so much time reading through all these 5 star reviews, just give them a call. Shout out to John, thanks for all of your help!
We called Big Johns plumbing at 8:00 am and they told us they would be out with in 45 minutes. Brandon and Spencer showed up within that time frame. They came in ad introduced them selves and got right to work. We are in a 2 story building and needed it fixed ASAP; and they understood that. They are both so friendly and told us what was going on and how they were gong to fix it. We definitely recommend Big Johns Plumbing services.
Sonya Pupunu
We noticed a bad smell and leaking coming from the toilet in our basement. (House was built in 1979). After the first plumber came and removed the toilet to do a camera inspection of the sewer line he found that the flange on the toilet was gone. He gave us several different quotes which involved replacing the closet bend (involving concrete cutout and repair) along with spray liner 30 feet of cast iron. He showed us that their was approx. 2 inch offset in connection from cast iron to PVC outside. He also gave us quote to replace all the plumbing under the house. After the price shock of these quotes (thousands of dollars) we decided to sit on this for a while and get some more quotes and opinions. We called two more plumbing companies and they gave us different quotes (thousands of dollars) and different solutions to the problem. Each of their solutions involved trenching in our yard, but they each found different items they said we needed to fix immediately. I didn't feel good about any of them and wondered why 3 different plumbing companies could see different things in my pipe. I decided to look for another company and found Big John's online. Gusto came out and did a camera inspection and told me that I did not need to spend thousands of dollars to line my pipe or replace the closet bend. He said those other companies were using scare tactics. Gusto replaced the flange so that when we are ready to remodel the bathroom we can install our new toilet. Thanks again for being honest with us and saving my yard from trenching.
Nancy Freestone
I needed a new toilet and Gusto was able to help! He was fast, friendly, professional and reasonably priced. He called on his way to notify me he was going to be early for our appointment. He was able to help me make educated decisions about which toilet to choose. I am very happy with the results. I will definitely use Big John’s again.
Mapuna Finau
Late evening call and Jon came right away. He found out the problem and knew exactly what he needed to fix it. The whole faucet for my tub was broken and water was stuck on. Jon was professional and went above and beyond to make sure everything was taken care of quick and right. From crawling into a space to turn off main water to driving to the store and back to get the necessary parts. He made sure I knew what was going on and did a great job. I will be recommending him to everyone in my neighborhood. CALL BIG JOHNS FOR ALL YOUR ISSUES.
Kevin Roberts
Jon was fabulous to work with, I strongly recommend calling them. We are a property management company and contacted Jon for a plugged shower that was mostly caused by old galvanized pipes that had corroded to about a pinhole. Jon and his crew came in and suggested to remove a large potion of the old metal pipes and replace with new ABS. They started where the pipe came out of the floor and rebuilt the entire drain system for 3 bathrooms. They gave me a fabulous price and they needed to add a few parts but did not “nickel and Dime” me but did the job for the quoted price. We will be using Big John’s for anything we have in the homes we control! Great to have such an honest and reliable professional to call on and know a problem will be done correctly, quickly and for a fair price. Kevin, Mountain West Properties
J Rice
Don't trust any of these reviews. These guys, Jon Maciel and Andy Abrams are scammers. They were hired to hook up water and sewer lines on the exterior of a new project in SLC. On the sewer, they ended up charging $4,000 more than their bid. On the water line, they didn't follow the plans and ended up not pulling a permit and therefore not having the job inspected. They also didn't have the city install the right meter and they didn't hook it up in the right location. They won't come back to correct the situation, so we are out $20,000 that we paid them.
Deidre Nielson
Big John’s is amazing! The second story in my house doesn’t have a single cold air return vent and is sweltering in the summer. I wanted to add at least five; one in each room. I called 3 different companies to give me a bid, and Brian from Big John’s was the ONLY one who actually talked through viable solutions with me and didn’t try to sell me on additional equipment/services. He came all the way from West Valley to my house in Kaysville and didn’t charge me for the consultation. Brian and his team were back less than 2 weeks later to do the entire job and finished in one day! I cannot recommend them enough!
Andrew Smith
Gusto and Darren did a great job on our kitchen sink drain upgrade. Fast and professional work at a great and fair price. I have used Big Johns Plumbing for numerous plumbing jobs and highly recommend them. Thanks for the great work.
Jennifer Stevens
My water heater started leaking and I called 3 plumbers and Jon from big John's came out. His price was quite a bit lower than one of the others and close to the same as the other one but the amount of work performed was substantially higher than what the others offered on their bids. Jon seemed to be more knowledgeable than the other plumbers. He was very understanding of my situation and worked very hard to resolve all of our plumbing issues. He went above and beyond his bid. I could not be happier with them. I'm a customer for life
Daniel
Hey you. Yes you reading this review. Call these people and use their service. They did a phenomenal job replacing our water heater. You can call several places like I did, but you’ll still come to the same inevitable conclusion that they have the best price. If you’re poor and have medical debt damaging your credit like me, and are concerned you won’t find a financing solution, call them, I bet you’ll get something figured out like we did. If you’re concerned whether the technicians will be knowledgeable, personable, on time, and have integrity, then I can tell you they won’t let you down in any of those areas either. So stop wasting so much time reading through all these 5 star reviews, just give them a call. Shout out to John, thanks for all of your help!
Megan VanHorn
We called Big Johns plumbing at 8:00 am and they told us they would be out with in 45 minutes. Brandon and Spencer showed up within that time frame. They came in ad introduced them selves and got right to work. We are in a 2 story building and needed it fixed ASAP; and they understood that.
They are both so friendly and told us what was going on and how they were gong to fix it. We definitely recommend Big Johns Plumbing services.