Big Johns Plumbing, HVAC, Electrical

Big John's Plumbing was one of three contractors that quoted on a basement finish project. Their pricing was great, but their service was definitely superior. The Service Manager, Jon, did a great job communicating schedules and lead times. Gustave, the main plumbing foreman, was friendly, professional, and did the work with a high level of quality on the sewer, water, and gas lines. Brian, the main HVAC foreman, was very friendly and did fantastic work on my dryer vent and bathroom exhaust. I'm glad we decided to go with Big John's...no regrets! I'd definitely use them again.

I could not be more grateful, or more impressed!

An urgent need, brought timely response and high professionalism!

Our main water line broke outside on Sunday afternoon. Luckily we discovered it fairly soon. We called Big Johns Plumbing and they called back immediately.

We were able to video conference over the phone. Within minutes, they had three plans that could potentially solve our problem.

By 9:00 Monday morning, they had a permit from the city. They had Blue Stakes on site and marking the yard. And by 9:40 they were starting to dig!

Beginning with the least complicated plan, they started working toward a solution. Plan #2 was the final solution, and the middle ground of easy and cheap, to difficult and expensive.

The crews that were on site were AWESOME! They all busted their backs working hard, and only when space got small did any of them stand around. And that was not for very long.

They were legitimately good guys. Their language was professional, they were polite, and they were respectful of my property.

Certainly, they had to remove landscaping and grass, and such. But, Tim (The foreman) explained everything they were going to do, and expressed the intent to disturb as little as possible. They used wood sheets to protect my grass and driveway, they wore shoe covers when coming into my house, and they were careful with all other areas of my property both inside and outside.

I am a supplier in the construction trades, and have been for nearly 30 years. I have been to hundreds of job sites, and worked with crews from all of the trades.

This is truly one of the most impressive crews I have seen! They KNOW what they are doing. The got in, got to work, and got done in ONE DAY.

24hours after losing water to our house, we are back to full service. That's amazing!

I understand they do New Construction, Remodel, and obviously Emergency Service Calls.

Call Big Johns, then be sure you use them. We could not be more grateful or more impressed.

I called Big Johns to install an electrical outlet to the island of my new basement kitchen. They offered lots of solutions which I really appreciated. They were reasonably priced and knowledgeable, so I hired them for the job. They were prompt, punctual, and professional and did a great job. Dan and Dal were the nicest guys I've ever worked with. I'd definitely recommend them for your electrical projects.

We used this service in 2021 and had to use their faucet or it would not be guaranteed. This is the second time we needed someone to come out and fix the faucet, but the phone is always busy and no response via email. Are they still in business???

Excellent!!! After the city contacted me about a possible leak in our main water line I found Big John's. I am completely satisfied with the service we received. The crew who came, Gusto and Spencer, saved us a ton of money. What I thought was going to be a complete line replacement, after crawling under my house, they identified as a much less extensive of a problem. I highly recommend Big John's.

Gusto is amazing, a true master of his craft! He was professional and respectfully addressed all my concerns. He was the third plumber I had called for this particular job. The first one said the job was too much work, the second plumber’s bid was double that of Gusto’s. I had asked for a half bath to be roughed in, I love a good DIY project but this was a bit beyond my pay grade. Gusto completed the job quickly and efficiently. He cleaned up the site probably better than it was to begin with. He came back the next day to make sure everything was perfect. I will not hesitate to call for Gusto at Big John’s Plumbing for any future plumbing needs. I will recommend him to anyone who is in need of a plumber! Thanks Gusto!!
(See my review on Yelp, for pictures)

Big John's worked on my elderly parents home after they had been given a $5000 bid to replace there sewer line. Jon and his crew took excellent care of them. They showed up on a Saturday ( normally their day off ) with less than a days notice. They had the equipment and expertise to handle the situation professionally. After they thoroughly inspected the pipes , they determined that a replacement was not necessary. They were able to clean the pipes with their equipment and have the water flowing in about an hour for a cost of a few hundred dollars instead of thousands. I can't say enough, how great it was to have someone that I was able to trust to go to my elderly parents home and treat them fairly instead of trying to take advantage of the situation. I would Highly recommend Jon and the whole crew at Big John's Plumbing . A+++

Wanted to thank Big John's Plumbing for the great service. First they showed up when they said they were going to (not all plumbing companies do that. We found that out the hard way, after being stood up several times). We did a bathroom remodel with some additional plumbing for an upstairs laundry room. Things got a little tricky when we were missing parts when installing the finish work. Gusto and Chase were amazing, they kept their sense of humor even though they had to make several trips to the store to get the missing items. Before they left, they made sure we were 100% satisfied. Our bathroom looks great, we could not be happier. Thanks

Jon is one of a kind. You don’t find people who care so much and go the extra mile like he did. I had a leak with my disposal and called my daughter to see if she knew someone that could install a new one. Jon was there at that time and over heard our conversation and wanted to help. My daughter ask if he fixes dishwashers since my hadn’t worked in over a year. He got on line and found a dishwasher and came out the next day and installed a disposal and put in a dishwasher in. I ask what he would charge to put a new valve to the main water shut off valve and put new valves on the hot and cold where had corroded behind my washer. He said my hot tank was on its last leg and offered to put a new one in the following day.The price he charged me was more than fair. I can’t say enough how grateful and how much I appreciate everything he did. I highly recommend Big John’s and of course Jon who made it happen. Thank you!!!

Our water heater started making strange, high-pitched noises one night so we contacted Brandon Young at Big John's. He was able to come out and inspect it the next morning. Once he determined that we needed an expansion tank, he was able to schedule the necessary service for the same day. Overall, one of the most responsive and reliable plumbers we've worked with as new homeowners.