Doran Mechanical

Doran Mechanical is the ONLY company to call. Excellent and honest! I’ve been a customer since 2007, and they have never failed to take care of me, even under the most extreme circumstances, and there have been a few of those! Simply the best!

I'm beyond blessed. Story time, my family lived in a home that did not have central air and heat for 7 yrs, we finally moved into this new home but, unfortunately the lightening surged the power a tad to much and blew our ac motor, my husband, works for red Baron and told me to call doran mechanical because they do business with them often, seeing that I'm spoiled with central ac I wanted mine fixed. Seth J came out, and was an absolute real and to the point, friendly and very informative. Although it took some time for our part to come in, I want to commend the receptionist ( I'm sorry I forgot your name) for being there to answer my once a week phone call, she was always nice, and never had a rude tone to her voice. We had a little hiccup because my kids and I were sleeping in our living room and I had just had surgery, but this is where I can HIGHLY recommend this company, the owner had the receptionist call us back and explained everything about the delay of our parts and absolutely made all of our week better, they helped us with putting in two window units to accommodate my family and THAT is what making things right for the customer. When I say I was thankful, believe me, we were truly blessed. So Collin B and another gentleman came out and immediately went to work on putting the units in my room and my son's room. They were amazing and super nice. Thank you. A couple days later, the receptionist calls.me and told me the ac parts were in,. I mentioned to her that it was raining super bad and that if weather the weather was to bad then we were ready when they were, sure enough, received a call from Justin E and he hands down is the most nicest guy I've met. He was educated, and knowledgeable about his work, and was able to carry a conversation and do his job, although it was raining, it didn't put a damper on his work, thank you Justin for being so good. But honestly, thank you doran mechanical for making me and my family happy. For years to come, we will chose you. Thank you again from my family to yours.

To make a long story short, I have had nothing but truly exceptional experiences with Doran Mechanical. My units have been finicky, but they have been repaired in a timely and professional manner. EVERYTHING was explained to me. This is not a nickel and dime company, which is exceedingly rare. The values start at the top and are embodied by the entire Doran team. I am a customer for life.

It’s late on a Saturday afternoon in Flint Texas. The outside temperature has just peaked at 108 degrees. And then you notice your AC is blowing warm air. It takes a while before you determine that it’s not just doing the best it can in the heat. Inspection of the outside condenser reveals it’s not running at all. By this time, it is almost 9pm. No chance of finding anyone who will fix it before Monday or beyond. But your wife is not only hot, she’s also smarter than her husband. She calls Doran Mechanical AC. Cody is at our house by 10:30, and by midnight we are well on the way to cool. Thank you, Cody, and thank you Doran AC.

I just want publicly say that this is the best group of individuals to work with in the AC industry here in East Texas! Haley was great to work with for scheduling, Kim was so kind when answering the phone, and getting me over to the right depth., and our technician Baley was great too! Keep up the great work!

If I could leave a ZERO star for this company I certainly would. This is a joke of a company and I plead to all home building contractors not to use this company. I know it’s all about the money but they are the lowest bid for a reason. The equipment is not at all higher quality. You get what you pay for! My air conditioner was installed less than 3 years ago in a new home and has been out for over a week. They tell me that because it’s under warranty that this particular TXV valve was not in stock through their particular distributor. However, when I called HVAC Champion Distributor/Contractor out of Dallas that represents this particular champion AC, as well as, this certain warranty valve they had 3 TXV valves on the shelf. Also, stating that this particular valve FOR MY WARRANTY had 400 in distribution. This HVAC contractor stated if he did not live 2 1/2 hours away he would fix tomorrow with warranty intact. However, over a week later Doran Mechanical cannot get this certain valve because of warranty stipulations with a manufacture. But another Champion AC representative would have me fixed the next day warranty intact if it wasn’t for distance. Something is not adding up here. From day one I told them that I would in fact pay out of pocket to have this done if that’s what it took. BUT only after me presenting what I researched about the valve and it’s total of 400 in distribution was I offered to pay out of pocket for repair. Really?! Doran Mechanical is a company that should not even be in business. Contractors, PLEASE if your bid is to good to be true then come on talk your clients FIRST!! You get what you pay for and Champion AC and DORAN MECHANICAL is NOT it. And by the way Doran Mechanical supposedly “records” phone conversations so we even have proof of such poor customer service. Yesterday, I was told that I would be updated “every other day” regarding this situation. What a joke! Thank you C Woods for coming to my rescue, you are an amazing company!!!!!

Cody S. is an amazing technician and very knowledgeable. He patiently instructed me how to use my new thermostat. Cody is definitely an asset to Doran Mechanical! Very pleased with the quick response to my service call. This is a top notch company!!

I've had nothing but great experiences with Doran Mechanical. I needed some maintenance and repair on the old AC unit in the home I bought a few years ago and Heath did great to get working properly. When it was time to get a completely new unit I reached out and Heath and the installation team made the entire process easy! Would highly recommend for any AC or Heating needs!

I have had great experiences with Doran Mechanical. So far, we have just had maintenance tune-ups performed, but should we decide to replace our system,
these guys certainly have our business because they do work right, they install great equipment, and have fair pricing. Specifically, Heath and Jason have both performed maintenance visits at our home and these guys are the best....friendly, professional, and thorough!

Thank you Doran!!! Yesterday I had a new AC unit installed and it was by far not an easy job what so ever! Travis and Hut were here doing the job and they were so polite and so professional!! They worked very hard to make sure everything was correct!!! Thank y’all!!