Search

Amenities

  • Wheelchair accessible entrance

Premium Air Services LLC Reviews - 72

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Patrick Knock

Great service maintains my HVAC systems always on time, quick service if emergency. Doesn’t try to sell you something you don’t need!

Mark in Florida

Premium Air Services provided a competitive quote for a system replacement. They were very responsive and Jeff and his team were wonderful to work with. very professional and completely knowledgeable about the products and the operation of the system. They were very efficient. started at 8 am as promised and wrapped up at 4 pm. I am completely satisfied with the system and the service. Wonderful job!!

Stuart Snow

Premium Air installed a new air conditioner & air handler in our guest house. They arrived on time early in the morning to and within 4 hours I had cool A/C again. Premium Air was very responsive to my call. When I discovered that the A/C was out on a Friday, they were out that day to diagnose, and if possible, to repair the issue. They gave me the all-in price for a new unit and scheduled the new install for Monday morning. Also, since I paid cash, they gave me discount. I will continue to use Premium Air for any A/C issues.

Frieda Dow

We have been satisfied customers of Premium Air since the founding of the company over 14 years ago. They are promptly responsive in emergencies which is very important in Houston summers, they do excellent work at reasonable prices and stand by their work. We highly, highly recommend them.

Karen Petitt

I have used premium Air for several years now and have always been extremely pleased with the customer service and quality of work. James always takes the time to explain what he Is doing and any services that may be required. He is always so respectful and polite. It is comforting to know that James and premium air are there when I need them the most as well as staying on top of my preventive maintenance. I love the reliability but more importantly I feel that I can trust premium air and James. James is a true asset !!

Kathryn hoge

These guys are great! Show up on time and are responsive when I have an issue! Fixed the first visit!!

Andrew R

Excellent customer service and quality work

Needing to replace my entire air conditioning system, Premium Air came out and explained all my options based on my needs. They explained how they would change the layout of furnace in the attic, to make it easier to maintain in the long run. They came out to install the system and did a great job. Took a lot less time than I thought it would take and everything is running brilliantly. I will definitely be using them for all my AC/Heating needs in the future.

Will Scott

Had a Lennox compressor go out and needed to replace the outside units. Had multiple quotes but Jeff Harris with Premium was the most knowledgeable and honest. They didn't try to sell us more than we needed, and for the unit recommended they still beat the others in price. His installers were on time and did a great job on a Houston July afternoon - Really appreciate their honesty and integrity.

Bryan Basham

As usual, Premium Air Services did a great job! We replaced three units with no issues. I have been a very satisfied customer for over 15 years. I highly recommend!!

Roy Duke

I am retired from the air conditioning industry for three years now. I don’t have all the tools needed to replace a compressor. Plus, ours is still under warranty. So I called someone much younger to handle the problem after I diagnosed the locked compressor.

Our compressor went out during one of those Friday “Feel Like” days of 106 degrees. Premium Air Services were recommended by our neighbor. Colby came out the same day to trouble shoot and confirm my findings. The compressor was in warranty but the manufacturer did not have any in stock in the area so one was ordered. Colby and James, with Premium Air Services came out the day it arrived (the following Tuesday) and installed the compressor to get us back up and running within hours. Although we had no choice but wait through the weekend for the compressor, Premium Air Services kept us updated. Colby and James were very professional and understanding throughout the entire process, not something you see everyday from our younger generation.

My hats off to these guys for a job well done and for making us feel comfortable in knowing we called the right service provider. If I were still working in the industry I would have offered both James and Colby a job. Extremely nice, courteous, professional and well mannered young men. Not the norm for a lot of folks, even older ones. Thanks guys!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload