Johnny arrived earlier than scheduled, found and repaired a broken switch on the unit that kept us from having heat.
He also showed me how to use the programable thermostat (again--I'm old and forgetful)
He finished by sharing a summary of our units and several different options to consider in the future as our units continue to age (they're not spring chickens any more much like us)
All in all, first class service for a first class business
I have used Cypress Creek Air air conditioning for 35 years. They are exceptional courteous and do an exceptional job Daniel is my service rep and he is outstanding
Very friendly & reliable service! Johnny called before he came, and he was very speedy and professional. He checked both our systems, inside and out, and he hosed down the coils of the outside units to clean them. He made sure that our units were in good working order for the upcoming summer heat. Could not ask for more thorough checkup!
Daniel Stewart is the professional's professional. He is always punctual, polite, and prepared. Mr. Stewart knows our unique HVAC issues when he walks in the door and addresses all issues and concerns before he leaves. He always has expert suggestions to improve air flow and quality without high pressure sales tactics. Mr. Stewart is also a perfect gentleman when working with my wife Lisa and patient while answering her questions. We highly recommend Cypress Creek for your air conditioning and heating needs - and if you are fortunate to have Mr. Stewart as your representative, you will discover the service is worth every penny.
The job started as promised on February 7, 2019 at 7:30AM. These guys do not fool around, it seems as if the entire company showed up to handle this job, including company president Dave Williams. They essentially had to rip EVERYTHING out of the attic and start from scratch. Quite a job, but made easier by the sheer numbers of skilled technicians working on it. The new system is better designed and better insulated then the old one, thanks to technician Daniel Stewart. It was amazing to watch these pros in action. Everyone had their own function, but they all worked together like a finely oiled machine. The project wrapped in one day as promised. Our new system provides better air flow, and we have already noticed the difference in one day. The air is noticeably fresher as well because it is no longer moving through old contaminated ductwork. The air you breathe is vital, and reducing the amount of contaminants that you inhale is important to your overall health. We are extremely happy that we made this investment in our home.
Cypress Creek A/C has been taking care of my for 11 years. Johnny installed my a/c system and furnace and keeps them maintained. The customer service is unbelievable and you can tell they really care about your comfort!⭐⭐⭐⭐⭐
Cypress Creek AC & Heat came out the day of my inspection for my new home and did a full HVAC check. Very reasonably priced and gave us the assurance we needed to make decisions. I would use them again and recommend them.
What an awesome experience! Contacted CCAC with concerns on balance and functionality of new construction AC unit installed by our home builder's contractor. CCAC provided quick response from my online inquiry and had me set up with service in no time. We have enrolled in their maintenance program and feel that we have been treated better than any other AC service provider in over 30 years of home ownership. We look forward to being a faithful customer!!
Debbie Laich
Johnny arrived earlier than scheduled, found and repaired a broken switch on the unit that kept us from having heat.
He also showed me how to use the programable thermostat (again--I'm old and forgetful)
He finished by sharing a summary of our units and several different options to consider in the future as our units continue to age (they're not spring chickens any more much like us)
All in all, first class service for a first class business
Karen Archer
I have used Cypress Creek Air air conditioning for 35 years. They are exceptional courteous and do an exceptional job Daniel is my service rep and he is outstanding
Sharon Martindale
Very friendly & reliable service! Johnny called before he came, and he was very speedy and professional. He checked both our systems, inside and out, and he hosed down the coils of the outside units to clean them. He made sure that our units were in good working order for the upcoming summer heat. Could not ask for more thorough checkup!
Tim Stephens
Daniel Stewart is the professional's professional. He is always punctual, polite, and prepared. Mr. Stewart knows our unique HVAC issues when he walks in the door and addresses all issues and concerns before he leaves. He always has expert suggestions to improve air flow and quality without high pressure sales tactics. Mr. Stewart is also a perfect gentleman when working with my wife Lisa and patient while answering her questions. We highly recommend Cypress Creek for your air conditioning and heating needs - and if you are fortunate to have Mr. Stewart as your representative, you will discover the service is worth every penny.
Richard Sangemino
The job started as promised on February 7, 2019 at 7:30AM. These guys do not fool around, it seems as if the entire company showed up to handle this job, including company president Dave Williams. They essentially had to rip EVERYTHING out of the attic and start from scratch. Quite a job, but made easier by the sheer numbers of skilled technicians working on it. The new system is better designed and better insulated then the old one, thanks to technician Daniel Stewart. It was amazing to watch these pros in action. Everyone had their own function, but they all worked together like a finely oiled machine. The project wrapped in one day as promised. Our new system provides better air flow, and we have already noticed the difference in one day. The air is noticeably fresher as well because it is no longer moving through old contaminated ductwork. The air you breathe is vital, and reducing the amount of contaminants that you inhale is important to your overall health. We are extremely happy that we made this investment in our home.
Valerie Johnson
Cypress Creek A/C has been taking care of my for 11 years. Johnny installed my a/c system and furnace and keeps them maintained. The customer service is unbelievable and you can tell they really care about your comfort!⭐⭐⭐⭐⭐
Christopher Lerma
Cypress Creek AC & Heat came out the day of my inspection for my new home and did a full HVAC check. Very reasonably priced and gave us the assurance we needed to make decisions. I would use them again and recommend them.
Kathy Wieland
Daniel explained what the system could use but also wasn’t a pushy salesman. Explained what he recommended. Very nice!
Pineknotter Jim
What an awesome experience! Contacted CCAC with concerns on balance and functionality of new construction AC unit installed by our home builder's contractor. CCAC provided quick response from my online inquiry and had me set up with service in no time. We have enrolled in their maintenance program and feel that we have been treated better than any other AC service provider in over 30 years of home ownership. We look forward to being a faithful customer!!
Delores Allen
This Company is great. Excellent customer service. Daniel is always on time, professional and respectful.