Great people, outstanding service & superior (in stock!) Lennox products. Thanks to David & all of the Cypress Creek A/C Team!
We recently had our main A/C unit fail and David Williams and the Cypress Creek A/C team did an EXCEPTIONAL job at the most competitive price replacing our entire system.
David identified several issues with our old system design that he included corrections for in his proposal & we are overjoyed with the results.
They also added a 2-zone control to our system allowing our master bedroom to be set to a lower temperature at night than the rest of the 1st floor and the entire system is working beautifully..
Their technical expertise, "keep it simple" philosophy to things and exemplary service delivery make them stand out from the rest of the pack.. Easy to see why they're so well rated...
We moved into our new house about a year ago and had Cypress Creek Air come out for service. They are very professional and on time. Daniel was our technician and her was super to work with. He explained everything and did a thorough job. Their service plan is tops as well. So glad to have them service us.
I recently had the pleasure of working with Cypress Creek AC for air conditioning repair at my home, and I cannot recommend them enough. From start to finish, the experience was nothing short of exceptional, and it was largely thanks to the professionalism, expertise, and friendliness of their technician, Daniel Stewart.
From the moment Daniel arrived at my home, I knew I was in good hands. He was punctual, courteous, and respectful of my time and my property. He took the time to explain the issue with my air conditioning system in clear and understandable terms, and he worked efficiently to diagnose and repair the problem.
What really stood out to me was Daniel's level of expertise and attention to detail. He was able to identify the issue with my air conditioning system quickly and accurately, and he took great care to ensure that the repair was completed to the highest standards.
Beyond his technical expertise, what really made Daniel stand out was his exceptional customer service. He was patient, kind, and always willing to go the extra mile to ensure that I was comfortable and informed throughout the repair process. He took the time to answer all of my questions, and he made sure that I understood exactly what was happening at every step of the way.
Overall, I cannot recommend Cypress Creek AC and Daniel highly enough. If you're in need of air conditioning repair, look no further. This company and their team of professionals, particularly Daniel, are truly exceptional and will exceed your expectations in every way. Thank you, Cypress Creek AC and Daniel, for your outstanding service!
Cypress Creek AC shows up, performs maintenance, and suggests work AC system may need. Customer is informed of price prior to additional work being done. Twice annual maintenance keeps system running. Reliable, dependable, and regular customers receive 10% discount on any work needed. Office staff contact customers well before maintenance service is due, and work with customer's schedule. With climate in greater Houston area, I recommend 💯 👌
Daniel Stewart performed replacement of evaporator coils on my Trane unit . We had a very positive experience. He was extremely polite, punctual and professional. I recommend the services of Cypress Creek A/C should you have a need.
Outstanding service and quality. Have used them for more than 30 years. Technician Daniel Stewart does a great job. Came out on a Saturday morning when my upstairs a/c was out and was there within 20 minutes of my call.
These folks are fantastic. I submitted an online inquiry expecting to hear back in a day or two. Got a text response an hour and half later. Explained my situation and asked how soon they could get someone out to help out. They offered some free advice over the phone that got me temporarily taken care of and had a tech on my doorstep at 9 the next morning. They gave me lots of options for repair and replacement walking me through pros and cons of each. I never felt pressured one way or another and genuinely felt consulted rather than condescended to. Reasonable prices, quality work, and fast response times - the HVAC trifecta. These guys have earned my business for life.
I highly recommend Cypress Creek AC and Heating. Quick to come out and service my 2 units with exceptional customer service. Dave is great to work with and highly professional!
I can’t say enough thanks to Cypress Creek. We had a leak in the evaporator coil, it was replaced and we had to have refrigerant added. A week later our A/C was doing the same thing it was when I first called(not cooling off, the temperature would continuously rise). I called and they offered to come out the same night but we just had them come out the next day. Turns out there was a valve leak on the part they just replaced and we were losing refrigerant. They added more refrigerant and ordered the part. They came out the next day to fix it. We were not charged for the valve leak. I was super thankful and very appreciative of their services. Very professional and they have great communication throughout the entire process. I highly recommend their service, you won’t be sorry!
The owner called me back within 3 min, helped us troubleshoot the problem over the phone, sent photos of the compressor reset with instructions on how to fix the problem and talked me thru it over the phone! Its was up and running in short order and then refused to bill me! What a super great guy! Thank you! Forever your customer! 5+Stars!
Charlie Duhon
Great people, outstanding service & superior (in stock!) Lennox products. Thanks to David & all of the Cypress Creek A/C Team!
We recently had our main A/C unit fail and David Williams and the Cypress Creek A/C team did an EXCEPTIONAL job at the most competitive price replacing our entire system.
David identified several issues with our old system design that he included corrections for in his proposal & we are overjoyed with the results.
They also added a 2-zone control to our system allowing our master bedroom to be set to a lower temperature at night than the rest of the 1st floor and the entire system is working beautifully..
Their technical expertise, "keep it simple" philosophy to things and exemplary service delivery make them stand out from the rest of the pack.. Easy to see why they're so well rated...
I couldn't recommend them more highly..
Dusty Joiner
We moved into our new house about a year ago and had Cypress Creek Air come out for service. They are very professional and on time. Daniel was our technician and her was super to work with. He explained everything and did a thorough job. Their service plan is tops as well. So glad to have them service us.
Jeremy Wright
I recently had the pleasure of working with Cypress Creek AC for air conditioning repair at my home, and I cannot recommend them enough. From start to finish, the experience was nothing short of exceptional, and it was largely thanks to the professionalism, expertise, and friendliness of their technician, Daniel Stewart.
From the moment Daniel arrived at my home, I knew I was in good hands. He was punctual, courteous, and respectful of my time and my property. He took the time to explain the issue with my air conditioning system in clear and understandable terms, and he worked efficiently to diagnose and repair the problem.
What really stood out to me was Daniel's level of expertise and attention to detail. He was able to identify the issue with my air conditioning system quickly and accurately, and he took great care to ensure that the repair was completed to the highest standards.
Beyond his technical expertise, what really made Daniel stand out was his exceptional customer service. He was patient, kind, and always willing to go the extra mile to ensure that I was comfortable and informed throughout the repair process. He took the time to answer all of my questions, and he made sure that I understood exactly what was happening at every step of the way.
Overall, I cannot recommend Cypress Creek AC and Daniel highly enough. If you're in need of air conditioning repair, look no further. This company and their team of professionals, particularly Daniel, are truly exceptional and will exceed your expectations in every way. Thank you, Cypress Creek AC and Daniel, for your outstanding service!
Cat
Cypress Creek AC shows up, performs maintenance, and suggests work AC system may need. Customer is informed of price prior to additional work being done. Twice annual maintenance keeps system running.
Reliable, dependable, and regular customers receive 10% discount on any work needed. Office staff contact customers well before maintenance service is due, and work with customer's schedule. With climate in greater Houston area, I recommend 💯 👌
lynn campbell
Daniel Stewart performed replacement of evaporator coils on my Trane unit . We had a very positive experience. He was extremely polite, punctual and professional. I recommend the services of Cypress Creek A/C should you have a need.
David Weldon
Outstanding service and quality. Have used them for more than 30 years. Technician Daniel Stewart does a great job. Came out on a Saturday morning when my upstairs a/c was out and was there within 20 minutes of my call.
Mark Nickerson
These folks are fantastic. I submitted an online inquiry expecting to hear back in a day or two. Got a text response an hour and half later. Explained my situation and asked how soon they could get someone out to help out. They offered some free advice over the phone that got me temporarily taken care of and had a tech on my doorstep at 9 the next morning. They gave me lots of options for repair and replacement walking me through pros and cons of each. I never felt pressured one way or another and genuinely felt consulted rather than condescended to. Reasonable prices, quality work, and fast response times - the HVAC trifecta. These guys have earned my business for life.
Amanda Vaquera
I highly recommend Cypress Creek AC and Heating. Quick to come out and service my 2 units with exceptional customer service. Dave is great to work with and highly professional!
Kandi Long
I can’t say enough thanks to Cypress Creek. We had a leak in the evaporator coil, it was replaced and we had to have refrigerant added. A week later our A/C was doing the same thing it was when I first called(not cooling off, the temperature would continuously rise). I called and they offered to come out the same night but we just had them come out the next day. Turns out there was a valve leak on the part they just replaced and we were losing refrigerant. They added more refrigerant and ordered the part. They came out the next day to fix it. We were not charged for the valve leak. I was super thankful and very appreciative of their services. Very professional and they have great communication throughout the entire process. I highly recommend their service, you won’t be sorry!
Jlr Potlock
The owner called me back within 3 min, helped us troubleshoot the problem over the phone, sent photos of the compressor reset with instructions on how to fix the problem and talked me thru it over the phone! Its was up and running in short order and then refused to bill me! What a super great guy! Thank you! Forever your customer! 5+Stars!