Similar to past reviews, Bud left our freezer worse than when he arrived. I called him because our refrigerator wasn't cooling properly. Once he quickly diagnosed the fan motor, he commences to literally rip the panels from inside the freezer, clips were broken, and as he take pieces off he lets a screw go down our sink. Once pieced back together, it makes a knocking noise. I call him back, he get to work again ripping stuff apart and then let's me know it'll be an additional charge to swap out the motor. Definitely do not hire this guy and for sure don't let him touch any of your appliances.

May 24, 2021

Helpful Review 0

Tiffany McMillan

Bud came out to our home to repair our Viking Range Top stove. He told us he is a CERTIFIED Viking repairman. He isn't. The first time Bud came to our home to evaluate the situation, he was in & out within 5 minutes. When I questioned him about the quick visit - he didn't even pull the range out to inspect the unit - he told me that he knew what the problem was, and would order the parts and be back when the parts arrived. It was several weeks between visits, and I had to call him three times to schedule a return date. On Bud's second visit, he brought the new parts and worked for seven (7) hours on our range. During this time, he dropped items and gashed and ruined our cabinets. He apologized and said he would handle having them repaired. He didn’t. At the end of his visit, he asked me to come into the kitchen so he could show me that the OVEN was working. I said, “You mean the stove top?” He said, “No, the oven.” I said, “Nothing was wrong with the oven. The stove top is why you are here.” Needless to say, Bud left and we've never heard from him again. We have had to hire additional servicemen because Bud left us with a Viking range that is not only NOT REPAIRED, but, it's in worse condition than it was before Bud and Bud's Appliance & Refrigeration showed up. My advice: DO NOT HIRE BUD!

January 23, 2019

Helpful Review 0