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Tri-City A/C & Heating Reviews - 84

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
George Zepeda

You ring these guys spring...Great customer service 100 percent...I will continue to recommend this company to all my friends and family....The owner (Chris) showed up to our home to re check his employees work they had did for us....Awesome!!!

Robin Baldwin

UPDATE (18 months later): Owner Chris and GM Gabriel came out to perform annual maintenance on my AC and furnace. They were extremely courteous and easy to work with and did an outstanding job on the maintenance, identifying a couple of minor issues from the original installation that I would never have known about. They offered to fix them with no hassle or additional charge. I'm highly impressed with their honesty and willingness to stand by their work. They are an amazing small business to work with. Highly recommended!

Gabriel and his team are absolute professionals, especially Matthew. They were a pleasure to work with during the negotiations for our new AC system and were very professional and courteous during the install process. The system has been working great now for 6 months and they have been responsive (willing and prompt) to answer any questions and to resolve any issues I have had since the install, which speaks volumes about how much pride they have in their work and their dedication to their customers. I highly recommend this business for any HVAC need.

Dr. Amanda Munoz

We purchased a new system last year from Tri-City and were very impressed with their timeliness and work, especially on an older home that threw them some curve balls. Unfortunately, yesterday our AC froze. Tri-City was extremely responsive and came to check it out at 7 pm. It took Gabriel until 930 pm to be able thaw it out, refill refrigerant and find the small leak. He did this all without complaints and was happy to explain everything he completed. You don't receive customer service like that anymore! Kudos to you, Gabriel and Tri-City Air. We will be customers for life!

Bryan Strawberry

The guys at Tri-City were all a pleasure to work with. Chris the owner took my call and was always quick to answer any question that I had. Gabriel , the installation tech, was friendly, knowledgeable and did and excellent job replacing our entire AC system. He made sure we had everything we needed and answered all questions before leaving. I highly recommend this company for any and all of your AC needs.

Steven Knowles

Gabe was clear about what he would do and the window when he could arrive. He followed through exactly with what he said. He offered some service options without pressure and at a very reasonable cost.

Miguel Salas

I've been using Tri-City for 10+ years now. Chris and his team have always been punctual and reliable. Company seems to have their team trained well and are very knowledgeable. Definitely recommend them for heating/ ac unit repair and maintenance.

Michael Sullivan

It went very well, they clean up, the unit works wonderfully and I am Very pleased

Jennifer Estrada

Tri-City saved us from melting in the heat! Very Knowledgeable and got the job done fast!

Monica Garza

Gabriel & his dad were great to work with. They were quick and responsive. They educated me on what needed to be done and any future maintenance. They were affordable and extremely professional. I will definitely be using them again in the future. I recommend to anyone.

Armando Ortiz

Awesome technician! … I was having some issues with the house not heating properly during these past cold days. Spoke to Gabriel -Owner around 10:30 in the morning, and he had a tech out to our home on a none work day and got straight to work. Gabriel-Tech was here for about an hour and a half and he went through the entire system, and discovered a bad gas valve and was very thorough and explained everything in a manner which my wife and I could comprehend/understand, not being an AC person. My first time using these folks and i am impressed. Don’t beat your head against the wall with these other Companies looking to just max out their work order and deplete your bank account, these guys only do what needs to be done they make recommendations they’re very honest up front, trust me don’t waste your time, call these folks first… Like I mentioned they’ve have been out to my house for the first time and he was very friendly, Very skilled, knowledgeable, honest and very trustworthy so take my word and read the other reviews call Gabriel and his company first thanks guys I appreciate you Armando and Sylvia send.
Tri-City is Highly Recommended!
MSgt Armando Ortiz USMC ret.

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