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R&R Environmental Mechanical AC & Heating Reviews - 41

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lee Ann Johnson

Wow! Great response, knowledge & service! We have used R&R a few times to service our AC units. The expert service technician Kyler is very professional & takes care of all our needs above & beyond! We extend a huge THANK YOU to R&R for putting AC back into our home. You will not be disappointed! Thanks Russell (owner) & Kyler - Job well done!

Brian Minter

Excellent customer service. Called R&R very early in the a.m. and Russ called right back. Hector arrived within a couple of hours as Russ stated he would. Russ, Hector, and the other gentlemen were very professional, knowledgeable, and very courteous. Quickly diagnosed the issue and made all the necessary repairs in the same day. Highly recommend R&R.

Sally Rosales

I used R&R Environmental AC from a referral from my daughter and I am so glad I did. Mr. Riddle and Kyler are extremely professional. Kyler did not waste time problem solving the issue. He was extremely thorough in finding the problem and fixing the issue. Thank you for being very responsive. No other air conditioning company has given me that level of service and commitment to finding out the actual problem with the unit. Thank you!

Chip Truax

We have used R&R for the last 20 years. They have always been very responsive and handled our needs with professionalism. Kyler, especially, is very knowledgeable, hard working, and will do whatever it takes to take care of the customer. I would highly recommend R&R and Kyler.

Doanie Q

I have used R&R for many many years, even before Russel took over, probably 20 years. I have always found them to be honest and I can trust them. Trust them not to inflate costs and trust them to diagnose the problem correctly, trust them to get things fixed right and to sell new quality products, and to arrive when they schedule. Would I recommend R&R? Yes. Would I use a different air company? No.

Karen Olson

I have used R&R for many years. They have come out quickly and made repairs in a timely manner, day/night weekday/weekend. Fixed the issues or came out again the next day if extra time or parts were needed. They are honest and reliable. They treat customers like their family. Fantastic people!

JP DeStefano

Service Tech Kyler Lay is a true professional and extremely knowledgeable. Outstanding experience and I will never look elsewhere for HVAC services. They made time at the last minute to service my HVAC system on a Fathers Day Sunday. Fair price and system has never run smoother. 👍🏻👍🏻

Peggy Heath

R&R has been taking care of our HVAC for more than a decade. Over the years they have maintained and repaired our systems, installed upgrades and vents, routed ducting, and generally made themselves useful. I particularly want to mention Kyler. When I see Kyler at the front door I feel better already, knowing he will “birddog” the problem until we are satisfied.

Taylor Vanwinkle (Icemarine972)

I had an AC issuee that on a brand new unit intsalled by another company and R&R came out to fix. It was more than I expected but they do alright beyond a delay on a check.

Brian Tutt

Don’t typically post, but know how people always need solid referrals for big ticket home repairs like A/C. This company has been used by my parents for years.

Had a couple companies quote me a whole new system replacement last year when our upstairs system stopped cooling. Kyler came out reviewed everything and showed me that we only needed the outside unit. Not only did he save us on getting a whole new system, but we got a bigger/stronger unit for so much less than two other companies quoted us.

Also referred them to a coworker that had several companies wanting to charge her thousands to replace one of her units. Kyler went out and isolated the problem to one component on the system that he replaced and she was back up and running. Saved her thousands. She was so elated that she came up to me at work and gave me a hug for referring R&R to her.

This past Wed, A#1 air came out for a maintenance check and the upstairs was working fine before, but stopped once they left. Found out they disconnect some things in the attic. Kyler came out and got us back up and running in no time.

Plus, Kyler is probably one of the most polite/respectful people I’ve ever met.

HIGHLY Recommended!!!!

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