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Panda Heating and Cooling Reviews - 91

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brittney Boyd

Over priced. I bought a new house and one room wasn’t getting enough heat. I didn’t realize that room had 2 vents he charged me $160 just to open the vent up!

Aaron Weston

Me and my fiancé were out of town for the installation we had family stay at our house to oversee the company coming to our house and doing the work. The guy was late and didn't contact me he was running 2 hours behind the time frame. So our family wasted a whole Saturday for a job to not even begin when we were promised it would be complete that day.. we have animals that we're let's in the cold because of this.. The guy working on my furnace got the wrong unit. Than he never even checked with the company he gets them from to find out why they gave him the wrong unit. He waited until the company closed to contact me about not having the right one. This was on a Saturday so than we had to wait until Monday for him to even start the job he PROMISED would be completed that Saturday. On top of all of this he made a huge mess and destroyed part of my stairs.

Demetria Edwards

Really great team! They were very responsive and serviced in under 24 hours. Everything works perfectly.

Trisha Renee's Art Studio

Cheapest out of the 4 places i got estimates from. Other places said it'd take 2 weeks til they could come whereas this place when i called they said they'd come out tomorow :) The guy, Jason, was on the quieter side n did his thing, but was kind and friendly. The lady who answered the phone was kind and patient.

Tony LaPerna

Very hardworking men who gave me a price I can afford. I was very pleased with the work that they did. They took the old furnace away and now I have an efficient furnace. I will have them install air conditioning in the spring. A+++ service and products.

John Garrison

The technician was knowledgeable and informed me of what I must do to remedy my issue. He was not able to fix my issue but led me in the right direction.

j Dawg

SCAM ALERT! Jason, the owner of Panda Heating and Cooling, is a SCAM - complete rip off.

To sum it up, I had him over to install my new High-efficiency furnace for $600. After he said he was done, I paid him and he left. I attempted to turn on the heat and there was no airflow from the vents. I attempted to turn on the AC and nothing. I called Jason and he said there was a piece that needed to be replaced and he would come out the next day to fix it. I called him the next day and politely asked him what time he was going to come out for the repair. His response was unreal, he yelled into the phone "THIS IS NOT MY BUSINESS AND IT IS NOT MY PROBLEM" and hung up the phone. At this point there's nothing I can do but to call a new technician to fix his mistake.

I call a local heating and cooling company to come out and take a look. The tech tells me that nothing is installed correctly and nothing is up to code. I have a 5-ton AC unit that requires a specific amount of return air for the HVAC system to run efficiently and Jason installed a small transition from my Furnace to the AC coil that does not work. The electrical wires were not wired correctly and not safely secured, which means they were not up to code. The PVC pipes had no glue around the fittings which mean they were not secure nor up to code. The PVC pipe that drains the condensation from the AC coil was also incorrectly installed, wrong pieces that don't fit, no glue, and of course not up to code. The Gas line was installed incorrectly and also not up to code. Lastly, the AC and humidifier was not wired into the HVAC system.

To sum it up, Jason is a SCAMMER and I would not recommend him or Panda Heating and Cooling.

Rebecca Farr

My air conditioning broke on July 3rd. I messaged Panda on Thumbtack and within a few minutes, someone responded saying they could come out the next day. They arrived at the beginning of the window they provided, knew exactly what was wrong, and had all the parts on hand. It was a huge relief because I wasn't sure if anyone was going to make it out due to the holiday weekend and the temperatures were in the 90's. I can't recommend Panda enough! Hire them, you won't be disappointed!

KG 21 (Griff)

Great service appt. all around. Really appreciate the professional communication arranging the appt. and the heads up by text by the technician when he was on his way to my home. Very friendly, solved the problem, very reasonable pricing.

Brooke Boone

Great service! Spent 3 hours repairing my ac unit today and was very professional, friendly, and helpful. Will be using them again if I need anything.

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