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  • Onsite services

Kleen Air Services Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Suzanne Betterley

Jesse has always done service on my AC units. After 19 years with my first Amana it was time to to replace them. Jesse said I only really needed to replace the upstairs one but I made the decision to do them both. Jesse and his team were riendlt, professional, knowledgeable, efficient, and courteous. A friend had recommended Kleen Air Services many years ago and I'm glad she did!

Daryl Wright

If I could post more stars I would. I called one place (All Service) and they told me the heater was old and needed to be replaced. I pressed for more investigation into my problem and they said it would take $2,500 to $3,000 to repair my furnace. I paid 79.95 for the service call and said I will think about it.
I called Kleen for a second opinion. Tony came out that day, and talked me through what he was doing. He said anything can be fixed. He took approximately 5 minutes and diagnosed that the pressure sensor on the blower motor wasn't working. He then took a piece of wire I had on the attic floor and he cleaned the sensing hole. The system worked perfectly afterwards. I was charged 49.95 for the service call and had heat that night.
He showed me what he did and told me to try this if it happens again. He also took a picture of the serial number of my furnace so he could order a new part at less than 10% of the cost of the other place just in case his method didn't work. No pressure. Just very competent work.
I would strongly recommend Kleen Air and Tony in particular for anyone experiencing a problem.

Chase Hilbert

I had some work done back in the summer replacing the control board on my unit and my issue was fixed at that time by Kleen Air. Had a secondary issue pop up as soon as the cold weather hit. Called in and someone was at my house the next morning. Not only did they fix the issue, they were very helpful in understanding what went wrong and were more than professional and courteous along the way. The technicians have been EXCELLENT. I will for sure be using this company for yearly maintenance and anything I need to do in the future regarding my HVAC. Thanks Kleen Air.

Fausto Folkens

I've used Kleen Air Services for years and have recommended them to friends and not one complaint. I recently bought a new home and needed an outlet and duct relocated and Russell sent his guys out on time and under the estimate. It was a small job and a little further out than normal but they are faithful to their customers.
These guys are good. Highest recommendations

Courtney Thompson

As a new homeowner, I wanted to educate myself on my HVAC system. Honestly, the only thing I knew was to change the filter. Cody Lee of Kleen Air Services came out and I was wowed! He provided upfront cost (reasonable) on what I needed based on the services that I requested. Once accepted, he continued with doing an excellent job of explaining the equipment that I had. We discussed the thermostat, the A/C, the filter, my grass and the trees around and so much more that could impact my HVAC system. Let me be real -- I ask a lot of questions and that day all of my questions were answered in a way that I can understand. I ended the service with a maintenance plan and thoughts for me to think about in the long term. It was such a great experience, I KNOW if something does happen I will call Kleen Air Services.

Cindy Kosley

We have used many different AC companies in the past but Kleen Air has been the most honest, reliable and trustworthy one we have used, who we can count on to take care of all our HVAC needs. They installed a brand new efficient main unit that works so well and the pricing on it was more than fair. When our 2nd unit goes out (it's old and it's really a matter of time) - we already know we will purchase and get that installed through Kleen Air too. There's a huge relief in knowing you are working with an HVAC company that you trust and who can come to your rescue quickly. I highly recommend this company - they are the best!

Sweida Yusuf

He solved it immediately and provided useful information in how to care for our new units going forward. Highly recommend!

Eric Flores

Needed a second opinion on repair of my AC unit as i was told by another company the whole unit needed replacement. I called Kleen Air and they scheduled a technician to come out right away. The technician was prompt, courteous and knowledgeable. He explained in detail what was wrong with the unit and that it did not need replacement. Price for repair was very reasonable and service exceptional. I would highly recommend them.

William Kelly

I recently moved to Plano and I have called Kleen Air services twice to service the units at my house and then to add wiring for a nest thermostat. Cody was my technician both times and he was super knowledgeable and nice. He treated me and my 2 dogs like we were family and he answered all of my questions enthusiastically. I was super impressed when on the 2nd visit months later Cody still remembered my dogs names and he was super nice to them and I think that says a lot about this business. I won’t let anyone else touch my AC because kleen air really goes the extra mile which is a rare thing now days. I had a random wire that popped out of the thermostat a week after it was installed and the owner personally called me and made sure that I was taken care of. If you have any issues with your AC or Heat systems give Kleen Air a call, they won’t let you down.

Jason France

Had issues with my upstairs AC unit. Not only was Kleen Air Services on time, they were quick, and professional. They fixed my unit way cheaper than expected because the took the time to test and really inspect everything. I highly recommend them. Thanks Jessie

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