Air Advantage

***When working in a condominium complex, please have respect for the community, it's rules, and all it's residents***

I am a resident in a condominium complex where this company was serving a unit. Air Advantage disregarded the rules of the community by parking their truck along with their 20 foot trailer across four parking spots (see images).

A few residents sent me texts, so I sat outside waiting for them to come out to ask them to move their truck to the side of the street.

When the gentleman arrived, he completely ignored me and my requests for him to move, until I started taking photos of his truck and how it was parked.

What upset him about the photos was that he was in some of them (would probably upset me, too). This was not purposeful. My intention was to find out what company he worked for and which resident he was doing work for (he would not tell me either).

The Air Advantage employee finally moved his car to the street after aggressive talk from both of us towards one another (though he blocked the car he parked behind from being able to get out because he got within inches of their bumper). I was shaking with anger due to his lack of any respect for anyone but himself.

Eventually, I was able to talk with the owner of the unit, who was a very standup individual. She was very empathetic towards the situation, apologized, and took responsibility for Air Advantage's belligerence towards this encounter and the lack of respect they had for her neighbors.

Vendors and Contractors should not act like they 'own the place' and disrespect the community and it's rules when they come to do repair work. Do you work in designated areas, don't prop open gates, and don't take up four parking spots when you can park on the street and walk 20 more feet.

Installed a new AC unit in November 2019. At time of install, I was told one year of warranty. The last 2 months, I've had numerous issues and he now tells me that its one year parts but only 3 months labor since its commercial. This was never made clear to me. He's refusing to fix and he's not responding. I now called other established companies and they told me that they offer for residential 2 year labor and 10 year warranty and for commercial, one year labor and 2 years parts for commercial. Terrible experience. Lesson learnt for me to go with an established company that have a proper office and been in operation for years rather than a guy with a truck and also to ask for a quote in writing that clearly documents the warranty for parts and labor. Its not it was cheaper. From now, I will only go with established companies that have proper office with large staff and not just one man show who have no assets to go after if I have to pursue legal options. There are thousands of such guys that have a HVAC logo on trucks and my mistake in trusting them. Like everything in life, hard lesson in life. I will only pick up very well established companies and get everything in writing before starting work.

Check the photos the install. When the new installer came to fix the bad install, he showed me that a tile border was used instead of a metal. Notice also the rusted pan. After paying $3500 for a AC change, he skimped on a $30 pan. When asked, he said its extra cost. Reminds me Warrent Buffet saying "Honesty is a expensive gift. Don't expect from cheap people"

So if someone is still wanting to use for new install, I would get in writing and check with other established companies. I'm now using a company that offers "2 yr labor + 10 year parts" on Residential and "1 year labor + 5 year Commercial" They gave in writing before I installed the new furnaces. No issues so far and very professionally done.

Fred was very thorough and upfront with the costs and services required to install new AC units in our house. Fred’s crew was very professional and experienced. They did a thorough job and came up with solutions where they encountered issues due to our house being old (1936 original construction). Fred is very personable and honest. We recommend Fred’s company to anyone needing AC solutions.

Fred and his team did an amazing job at the best price around. He fixed both outside AC units, replaced much of the cooling unit in the attic, and replaced our 50 gallon water heater. AirAdvantage is top level professional, always available sooner than anyone else, and efficient, fast, and a pleasure to work with. Everything works great! Definitely go to AirAdvantage for any heating/cooling issues.

I highly recommend Air Advantage & Fred Zadeh for all your HVAC needs. I have been using them several years (over 12 years). Fred added a second air conditioning unit along with all necessary attic ductwork & attic HVAC unit when I purchased my home & realized the single unit would not heat/cool properly. Air Advantage has also maintained both units on a regular basis & replaced the original larger system a few years ago. Fred is unbelievably kind & extremely professional. His response time is excellent & will always offer suggestions on the best repair method needed. I cannot recommend Fred & his team more highly, except to say my family now uses his service along with friends (upon my recommendation). Air Advantage is definitely a 5 ⭐️⭐️⭐️⭐️⭐️ star company!! Elaine Moore

We have used Air Advantage for a number of years. Fred is professional and very dependable. He returns our calls and texts. We appreciate him and his fair prices.

I have used Fred for many years and he is very personable. His prices are very competitive . He always returns my calls and gets the job done quickly and correctly the first time.He also does not do unnecessary repairs just to make money. He is very fair and dependable. I can’t recommend him enough!

We have been in our home for many years. Over that time we used several top rated air conditioning service companies, first for our Lennox AC unit and then later Trane.

Mixed results to say the least, some service calls as promised and some quite disappointing.

Air Advantage (Fred) always arrived on schedule and got us up and running quickly which was much appreciated during hot summer months.

Our old Trane AC quit and I knew before Fred Arrived that it would likely need to be replaced. Fred offered a very attractive price, explained the different efficiency ratings and then picked up the necessary parts himself which got us running quickly.

That was 7 years ago and I would not be writing this review except we had a failure that Fred recently repaired under warranty !

Who remembers this stuff and what installer keeps his word and returns after all this time to do warranty repair?

If you need service or a new unit this is the guy.

I highly recommend Air Advantage for all of your HVAC needs. I have been using Air Advantage for several years. They are dependable and do a great job. They have worked on my home and on my rental properties. I have been highly satisfied with every interaction I’ve had with them!

I’ve called on Air Advantage for several years now. They have serviced my home, business, and parents house. They are always on time, professional, and honest with the diagnosis and repairs. The big difference that I recommend to people with Air Advantage is that they actually send out an educated engineer that diagnosis the problem, not some random person who has been trained to do AC work. This has prevented other problems from occurring and has saved me a lot of money. Thank you