Dallas Air Pros - Plano

The team that Jack Wright sent to my home to install my new furnace was fantastic. They were Very Professional and put down cloths to protect my carpet from getting dirty on a rainy day. They hauled off all their boxes and installation materials so we wouldn't have to do it, and left my attic clean too. We are very pleased with their work ethic and professionalism. I highly recommend Dallas Air Pros. This is the second job they have done for me. The ac installation was the first. Each time, Jack is the lead and he is a man of his word. Thank you, Dallas Air Pros. We are located in the 75229 zip code.

I had to replace my 20+ year old AC compressor, and coils. I received no less than a dozen estimates and not only did Dallas Air Pros provide the best price, they provided a quick install and a better warranty with the AC unit, and their labor.
Would definitely recommend them, and they will be my Go To company moving forward.

If you are needing a new HVAC system in your home like I did you are probably stressed out as I was trying to find an honest company to do a good job at a fair price so let me make it easy for you, call Jack with Dallas Air Pros & you will not be disappointed. Jack came out and gave me a quote on a new system that was about $1000 less than A#1 Air, Baker Brothers & Reliant Air Conditioning (I actually had 8 companies come out and give me quotes, what an aggravating high pressure experience that was!). As always when you get a great price you wonder if it's too good to be true so I checked out online reviews, the BBB and other sites extensively as you are doing now and was pleased with the reputation of the company so I pulled the trigger on the the purchase. Andrew and his crew showed up and had my old 18 year old non working system out and my new system in and working perfectly in about 4-5 hours. After the install they left everything as clean as they found it. It's been several weeks since the job was done and my family and I are nice & comfortable in our home again with no issues. I can't say enough good things about them. Thank you Dallas Air Pros for taking care of me!

Lex came out in a heavy rain storm to service me. He’s a very nice young man and took time to explain what he checked and get it started. I appreciate his thoroughness.

If you are looking for quality, great pricing, and someone you can trust then look no further. They came out at 7PM and by 6 PM the next evening we had our house cooling better than ever. Workmanship is impeccable!!! Throughout the day Jack himself either came by or called to check on the installation. That evening after the installers left Jack came by to inspect the install, go over the ins and outs of the thermostat, and see if we had any questions. Normally after the install is complete and write the check you don't hear from the company unless you call them. Again Jack called or text to follow-up after a few days. Then a few days later a person called to talk about the warranty and once again checking if everything was good. I've run and continue to run Global Services organizations for high tech companies so the customer service is something I highly scrutinize. With all the following up Jack and team do is a very good indicator they value the service they offer, passionate about customer satisfaction, and stand behind the quality of their work. Prices are great but the service is exceptional. Jack thank you for the great service and for serving our great nation.

Jack and his team bring a great combination of customer service and competitive pricing. Unless you believe that him showing up personally at my house with 30 minutes of my text is not great customer service. I will recommend Dallas Air Pros at every opportunity.

We had to have our entire system replaced in the middle of a hottest week of the year. Jack and his team worked endlessly to get it finished as quickly as possible. Great quality, super professional and we appreciate them so much!

Our ac went out on the weekend as it normally does. We tried calling a few places and either they were closed, didn’t call back, or were already booked. Jack called me back and was super nice about getting out to our house. He had his office call us to discuss details. Another company got their wires crossed and sent someone out sooner so we decided to get their opinion and use Dallas Air Pros as a backup. Luckily the first company was able to fix our problem as it was fairly simple. I do appreciate this company’s professionalism and availability. Although they didn’t get my business today they earned it in the future.

When my HVAC died mid-June, I panicked thinking it would take several days to get a repair. Not only did Dallas Air Pros have a rep in my house the next day to check it out and give me a quote, but I had a new HVAC installed within a few days. They even send out a handyman to make sure the attic door was reinstalled correctly. Jack made sure he found me the best financing option so I could afford this major project. Now I get regular service and check-up’s. I like doing business with a small company - they feel like family. The nice lady that calls me for scheduling even remembers what days work best for me for service. I will continue to do business with them long-term and recommend them to anyone!!

We couldn’t have been happier with Dallas Air Pros. They were professional and very careful in our home while working and cleaned everything up as they left. They had the most competitive prices and made sure we understood how to work our new heating and cooling systems. Will definitely recommend them to our friends and neighbors!