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Rutty & Morris Air Conditioning Reviews - 38

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amy Saltzman

I had to have duct work done and the team at Rutty & Morris was amazing. From the first phone call into the ladies in the office that are friendly. Jose that came out to give me a bid was punctual and very professional. Colin and his crew that did the work were great! They also were punctual, proficient, knowledgeable and highly trained. I highly recommend them!!

Rachel Bryan

They came out two weeks ago fixed our air conditioner then today one of the capacitors blew up . They came out repaired the damage replaced the capacitor and off he went!!!! They were fast and easy to work with.

Melody Leblanc

5 star Kevin was very informative, professional, along with a very nice, pleasant friendly attitude!
Excellent A/C Technician. I would absolutely recommend Rutty and Morris based on very quick response Same day service , friendly receptionist and Kevin that represented the company.

Wes Corley

Very professional and on time which is hard to find .Worked quietly and efficiently and stayed below the quoted bid.

Gayle Rhoads

We just purchased a new system from Rutty and Morris for our home. It is AWESOME! We can't believe the difference this new system has made maintaining cool, crisp air. Our breathing allergies have disappeared. Everyone at Rutty and Morris were professional and courteous and made us feel that we were their most important customers. Chad Rutty, one of the owners, went the extra mile to help us and provided excellent information to make sure we selected the correct AC system for our home. Special thanks to Tristan and Jacob who installed our unit this week. Special thanks also to all of the Rutty and Morris team who helped us this spring and summer. By the way, this is our third AC system in 20 years. We have never had a cool home in our hot summers until now. We discovered we had been sold systems in the past that were too small for our home. Thank goodness we called Rutty and Morris this spring. We can't say enough wonderful things about Rutty and Morris!!!!

Amanda Wooley

Just reviewed my estimate/proposal for the duct repairs needed from Rutty and Morris and it’s the most fair estimate I’ve ever received as a homeowner to date.

Today I had an appointment scheduled with them and the technician came out. Due to my situation, and the fact that he wasn’t sure how to help me, he just did a cancellation and I wasn’t charged. A few hours later Chad Rutty came to my home himself and we discussed the best route for me moving forward. In just a few more hours, I received my estimate from him in my email inbox.

I can’t say enough about this local business. They could have charged me for the technicians time. I’m so grateful that they didn’t, especially this close to Christmas. They saved my system this summer when I called for servicing. I thought I needed coolant and suspected a leak since the AC wasn’t cooling the home and it kept freezing up and shutting down. Come to find out, another local company that had serviced my system in the Spring had overfilled, which was causing over pressuring of system. They could have just told me they filled it and charged me for coolant but instead, they were honest about the issue and just drained out the extra. They came out about 2 years ago and discussed some issues I was having and suggested a fix that I could do until I was ready financially to put money into the HVAC system, as well as a few other options I had for upgrades.

A lot of businesses are out for money. Being a female homeowner, I’ve found that more times than not, I’m given a line of BS with a hefty price tag attached. Not with these guys though. As long as they are in business, I will use them. Honestly and fairness is huge to me. They have been my little glimmer of hope during all of this TPC explosion mess!!!

Scott Guidry

First time having to have my outside AC unit checked out. Wasn't to bad, friendly guy but watch out they will start fixing and replacing parts without you knowing and surprise you with the part and installation cost. The part he changed I could of bought for about 20 bucks and changed myself. Instead I'm having to pay 120 bucks plus the service call of $95 and also a $37 charge for checking the freon. Most likely will go somewheres else next time.

Wayne Moore

Recently purchased an ice machine and double-wide reach in cooler. As soon as the cooler was in, they delivered the refrigerator, set it up and got me running. They also installed the ice machine at the same time. Wonderful job!!

Chanda Phelps

Very professional, prompt, affordable, and dependable. Everything you would want in a business. Christie Theriot Hollyfield was so helpful setting up a time for someone to come out quickly. Jimmy did a great job taking care of my A/C unit. Ask for Jimmy :) Shop local!!!!

Johnny B Damned

Good service. Had to have service come out a few times and replace a few parts but the unit cools cold and warranty is great. Chad is on top of things and the techs have been awesome that have come out.

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