Very well established family-owned heating and air conditioning company! Very, very trustworthy!! And, they've been in business for many, many years (decades) so they know what they are doing!
Outstanding service . Very responsive and knowledgeable. Price were unbeatable. Great company and family owned which is even better. Would highly recommend them!
Jason Crow and his team rescued us from the Texas heat with excellent service! And he rescued us from the heat again when our heater would not turn off this morning. Courteous, prompt and knowledgeable. Thank you Jason for keeping us cool in the summer and winter!
We have used this company for years to service our A/C and furnace. They are dependable, responsive and reasonably priced. If you are looking for a reliable, family owned business to service your HVAC needs, I recommend Crow's Heat & Air!
Avoid this company at all cost! the good reviews you see are mainly fake, or done by their friends and family! They are experts at ripping people off and they have horrible combative customer service! They are not experts at what they're doing and they will drain you dry! I have several properties and they have ruined every single property they have gone to! the sad thing is that you only find out when it's too late what a horrible job they have done! I had an AC that was due for a new unit, instead of telling you that at first, they will charge you thousands of dollars fixing small things, and then months after you paid for all the repairs, they tell you that you need a new unit!
Jason was extremely prompt and paid extra special attention to our heat being out. He came over and fixed our heater so that our family would not be without heat with the below freezing temperature that we had. Would recommend Jason to anyone who needs some help!
People, be very careful with them. I hired them to install new air-conditioner, because my old one was not working properly. They never asked me size of my house , and installed me wrong size 2 ton instead of 3 ton. All last summer I was like in torture chamber. My air-conditioner worked without stopping and temperature inside my house was not going lower than 83 and sometimes instead going down rising up to 86!. I called them, they would come and check , and say , that everything is OK .. Finally, I called another company for second opinion. They said, that my air-conditioner is too small and installation was done incorrectly. The hole for the air supposed to come from the bottom, and they made hole on side, then redirect the air with piece of carboard and jar of glue to hold in place, electrical plug had no metal plate, which tremendous fire hazard. All of this was officially documented .Beside that, they never called my city for inspector to check installation, because would never pass. I called them back, and mother of the owner said, that I "staged carboard and glue"!!! I have water heater on the bottom, which is don't give enough room for bigger size air-conditioner, but I NEVER been told about that in the beginning. They told me, they would replace for bigger one, if I move my water heater. But I was not going to let this company to work on my house anymore. I hire another company, who perform an excellent job. I have perfect air-conditioner, they called inspector from my city and new installation passed inspection, but I lost $6,000!!!
Rhonda B.
Very well established family-owned heating and air conditioning company! Very, very trustworthy!! And, they've been in business for many, many years (decades) so they know what they are doing!
Mandi Carpenter
The most polite and kind service I have ever received!
Sharon MacAllister
Outstanding service . Very responsive and knowledgeable. Price were unbeatable. Great company and family owned which is even better. Would highly recommend them!
Emilio Garcia
Jason Crow and his team rescued us from the Texas heat with excellent service! And he rescued us from the heat again when our heater would not turn off this morning. Courteous, prompt and knowledgeable. Thank you Jason for keeping us cool in the summer and winter!
Kandis Ellsworth
We have used this company for years to service our A/C and furnace. They are dependable, responsive and reasonably priced. If you are looking for a reliable, family owned business to service your HVAC needs, I recommend Crow's Heat & Air!
Caitlin Lawrence
Loved receiving the tech arrival tracker! Friendly and professional techs! Incredibly fair pricing!! Couldn't be happier with this company!!!
Linda Szewczyk
Excellent Service !Prompt, efficient and great communication.
Customer Service
Avoid this company at all cost! the good reviews you see are mainly fake, or done by their friends and family! They are experts at ripping people off and they have horrible combative customer service! They are not experts at what they're doing and they will drain you dry! I have several properties and they have ruined every single property they have gone to! the sad thing is that you only find out when it's too late what a horrible job they have done! I had an AC that was due for a new unit, instead of telling you that at first, they will charge you thousands of dollars fixing small things, and then months after you paid for all the repairs, they tell you that you need a new unit!
Derek Eastham
Jason was extremely prompt and paid extra special attention to our heat being out. He came over and fixed our heater so that our family would not be without heat with the below freezing temperature that we had. Would recommend Jason to anyone who needs some help!
Rimma Pavlik
People, be very careful with them. I hired them to install new air-conditioner, because my old one was not working properly. They never asked me size of my house , and installed me wrong size 2 ton instead of 3 ton. All last summer I was like in torture chamber. My air-conditioner worked without stopping and temperature inside my house was not going lower than 83 and sometimes instead going down rising up to 86!. I called them, they would come and check , and say , that everything is OK .. Finally, I called another company for second opinion. They said, that my air-conditioner is too small and installation was done incorrectly. The hole for the air supposed to come from the bottom, and they made hole on side, then redirect the air with piece of carboard and jar of glue to hold in place, electrical plug had no metal plate, which tremendous fire hazard. All of this was officially documented .Beside that, they never called my city for inspector to check installation, because would never pass. I called them back, and mother of the owner said, that I "staged carboard and glue"!!!
I have water heater on the bottom, which is don't give enough room for bigger size air-conditioner, but I NEVER been told about that in the beginning. They told me, they would replace for bigger one, if I move my water heater. But I was not going to let this company to work on my house anymore. I hire another company, who perform an excellent job. I have perfect air-conditioner, they called inspector from my city and new installation passed inspection, but I lost $6,000!!!