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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates

Freedom Air & Refrigeration Reviews - 40

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nicole Clancy

This is the 2nd time I use Freedom Air and Refrigeration and they are awesome. The first time they sent someone the same day during peak summer season to fix my AC. They were fast and efficient and did a great job.

Recently I called to have my AC maintenanced and Ernesto and his team cleaned and updated things with my 15+ old unit and had it working better than ever. They are reasonably priced and do quality work.

dil dog

I woke up to a loud humming outside early in the morning. I went to my backyard and noticedy Air Conditioning compressor was literally full of ice and completely frozen! I didn't think anything on South Texas could freeze but I was wrong lol. I looked up many different companies to help service my issue. I've used large companies in the past and honestly they were expensive and I had really bad experiences. I decided I wanted to go with a smaller operation to ensure a much more personable experience. When I called, I went directly to the owners cell phone whi h was nice. After asking some initial questions to get an idea of the issue he stated they'd be over shortly. He wasn't kidding. What felt like no time at all, I was then greeted by two very personable gentleman who were friendly, professional, funny and went step by step to ensure they diagnosed by issue properly and verify there were no additional issues. They even took the time to verify my A/C warranty. I thought I only had 5 years but to my surprise they confirmed I actually had 10 years. They ordered the part, pi led.it up and installed it all same day! This was a relief, the day it broke was the hottest it has been in a while. I also learned a lot and felt that they provided me an education as they walked me through the entire process step-by-step. This made me feel much better and more confident iny choosing them as a company. I would highly recommend them for anyone else looking for A/C work, especially if you want to support your small business owners as I do.

Mike Flaherty

We are an out of state distributor and called Freedom Air to repair a refrigerated display case for a customer in McAllen. Ernesto was a great help to us in solving the problem. His communication, follow up and professionalism were outstanding and greatly appreciated. I highly recommend Freedom Air for anyone with a residential or commercial AC or refrigeration need.

Clarissa Marquez

We had been communicating with other A/C repair companies and none were available, they either were not working on a Saturday, they were just full or simply to expensive. Freedom A/C did everything to get it fixed the same day I contacted them. Amazing!! Wish I would have contacted them earlier.
Excellent communication!

Edward Casas

Fast, friendly service. I called on a Saturday morning and they were at my home within an hour ready to fix my A/C. They explained everything that was wrong and got my unit up and running quickly. I would highly recommend!

Sup Stranger

I shopped around and got the best deal and affordable pricing. They arrived and installed the unit very quickly and they explained everything I needed to know, they cleaned their work area, by the afternoon my house was nice and cool I highly recommend freedom air and refrigeration.

Caleb De La Garza

This company commits robbery with all of their customers. I called and they did not give me any warning that they aren't an AC company but they CONTACT an actual AC contractor to help you with the issues you are having. Basically, a third party. Thus, with that being said a contractor came over and cleaned the clogged drainage and a shot of freon in 5 minutes and charged me 230.00$. Even the contractor said they charge people way to much. You are better off contacting an AC contractor yourself. DO NOT bother with these people.

melissa flores

Received superior service on an after hours call. Responded in less than one hour and quickly corrected a problem another a/c company caused earlier on that very hot day. Explained the work they performed and made sure I was fully satisfied before they left. Would highly recommend to friends and family.

F J P

Came home from vacation to a non functioning AC, I called them the night of, it was late, they could not be here that night but showed up early the following day and replaced a burned motor. They did a good a job at a fair price. Sadly they only take cash and checks, no credit cards.

Rachel Ramos

Great job and awesome customer service!!!!

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