AC Works and Refrigeration

We called Ana with AC Works and she had a technician over to our house within 2 hours. He fixed our problem and the price was very reasonable. I would highly recommend!!

We use their sister company Bug Works and our AC went down and decided to use AC works since they do such a good job with pest control. Needless to say we were not disappointed. Fast fix, fair price, and top notch professionalism.

Excellent service by Javier. The company answered my call on a Saturday morning, showed up at my house within a few hours. Very knowledgeable, not pushy at all and solved our AC issue within minutes.
Also very reasonable in price. Will continue business with this company in the future.

Called AC Works on a Sunday. They responded within an hour. Javier provided excellent service explaining every step of the way as he diagnosed the problem. His diagnosis was spot-on and we had our AC back in working order. Javier was very professional, friendly personality and pleasant to work with. I have other AC work on two other units which I have scheduled them to come back. I highly recommend AC Works they definitely are worth the money!!! By the way I rarely give 5 stars, in this case it is well deserved.

It seems simple...offer a product & service at a fair price, be friendly and on time. So many companies miss their opportunity to win loyal customers, but not AC Works. The owner, Mark, and the service manager, Javier, were both outstanding. We had a total replacement of two units. The guys left our house better than they found it. I received personal instruction on how to use the system and follow up beyond expectations. AC Works has won a customer for life!!!

I am so glad I came across AC works with a simple google search. I saw all of these 5 star ratings and decided to give them a call. The professionalism, knowledge and care they take is second to none. The hype is definitely real. Shout out to Renee, she was always very courteous and friendly. She answered all of my questions thoroughly and was always punctual. They have made a customer for life.

I had terrifying encounters in the past and came to think I would never unearth a business with the level of professionalism and rapidness that I expected. AC WORKS is ALL you need! They fixed my business and residential AC'S. My AC began leaking water, and JAVIER, their Tech, was beyond accommodating and cognizant! They saved my family from enduring warmth throughout the weekend. Thus, they also do fumigation and restoration of appliances at a very economical rate! They are now part of my family; I realized I hadn't been taken care of compared to other businesses here in the Valley until I called them. I assure you this won't be another repentance. Their staff is beyond accommodating, understanding, and sympathetic. Punctuality is a virtue, and they always arrive at the indicated time, their technicians are bilingual and educate you to the very last detail. Effectiveness is something I sincerely cherish, and I am grateful for having them here in the RGV!!!

I made an appointment today and was told to wait for a text message confirmation. I've been waiting for it all day and have not received it. I've been trying to call for over an hour and all I get is a busy signal. So I have no clue if they are going to show up for my appointment or not.

Update review.
The company actually reached out to me and the manager spoke to me personally about my situation. He apologized for the mix up on their end and even offered to reimburse me for the other technician that came out and fixed my unit. I was more than a little upset when I wrote the first review but they way they handled their mistake and made it right has impressed me. I'll be using this company from here on.

I had a very bad experience with this company on Friday10/2/2020. This was for the AC work with my rental property. The tenant texted me a total price of $350 from the technician including everything for the work to be done. When I called in the company, a guy said he was manager overcharged me by making up things. I ended up paying over $440. We even ended up paying the the diagnosis fee of $65 even I gave them the job. The guy told me he was going to email me the warranty right away. It did not happen. Will never use them.

AC Works is straight and honest and quoted a fair price and completed the work timely and clean. Old AC unit and attic air handler replaced on a hot day. All old equipment and packaging hauled away. Not any easy job to get the heavy equipment in place. Professional work and good customer service. Highly recommended!