Keith Air Conditioning & Heating

Keith AC was outstanding. We had our furnace go out in the middle of the East Texas winter storm (11 degrees and 8 inches of snow..). No one else was servicing because of the driving conditions but Keith AC said they'd try to get to us safely. They showed up earlier than expected, were professional, located and fixed the problem in a timely manner, and did so at a very reasonable rate. They will be my call next time I need service done on our HVAC units. They have my highest recommendation.

I’ve utilized Keith Air Conditioning a few times now, and they are Super-responsive and super-friendly!!! Also super-efficient upon arrival. They have always fixed my problems quickly, and the technician is very knowledgeable and answers every question! I will continue to use their talents and services as long as here in Marshall.

Keith AC Review
Out of the five HVAC contractors we contacted, Keith AC was the only dealer who asked a critcal question: “Does your existing AC system work? It is going to warm up and it can get pretty hot in Texas...” I mentioned that the system was not working and we couldn’t get it to respond. Keith AC sent a technician to check out the old system. After running a series of tests, the technician replaced some melted electrical components, wiring, and a large, burned out electrical plug with only one partially melted prong left. Eventually, he got the system working. “This should get you through the next several weeks,” he told me, “if it goes down, call me and I’ll come out...” “How much do I owe you for the parts and service,” I asked. “No charge,” he replied, “we’ll retrieve the parts when we install the new system. We just want to make sure you have heating and cooling capability until the new system arrives.” I was amazed. How many other companies would go out of their way like this for their customers? Keith AC’s actions speak for themselves. Their chief concern is the welfare of their customers!
Once the new system was installed, it still lacked the “communicating” touch control system which had not arrived yet. A few days passed and I became concerned. I am a chronic worrier. I sent an email to Keith AC expressing my concerns. The following morning a Keith AC truck pulled into my driveway. Soon, a technician was inside installing an up-graded communicating touch control system. Accompanying him was Keith AC’s owner, Brian Keith himself, overseeing the process. Brian had received my email, got directly involved, and secured the up-graded control system. Keith AC was intent on ensuring that any concerns on my part were addressed and resolved to my satisfaction. One thing has become very clear to me: Keith AC’s foremost and top priority is taking proper care of their customers. Their actions truly speak for and back up their words. Keith AC is known for its down-to-earth Texas hospitality, be it also known, given my experience, they are Top Class in everything they do the new system works impeccably.

If you are looking for a new HVAC system or service of your existing one, I urge you to include Keith AC in your search. You will not be disappointed. I believe you will find them to be honest, highly knowledgeable, affordable, and above all, committed to their customers’ well-being.

Noel Griffin
Marshall, Texas

I called Keith's AC and Heating at 8:00 am this morning, they came over very quickly and replaced a worn out motor on our Carrier system. Our house was warming up by 9:15 am. Great service by true professionals. Highly recommended for any of your AC and Heating needs.

Replacing an AC unit is not a task anyone cherishes, but Brian Keith and his crew made this a pleasant experience. They could have easily replaced the unit and air handler and called the job complete, but instead, they listened to the issues we had and took the time to offer us options to improve our system. Installing the unit, air handler and new duct work was completed in one day. I could not be happier with the professionalism and courtesy of the entire crew and the wonderful job they did! We are now ready for that upcoming Texas heat.

I have been a client for 20 years. They replaced my unit. Brian and his employees have always been punctual, friendly and accommodating to my schedule. Their service is beyond excellent and I highly recommend them to anyone needing A/C work in the marshall area. Their customer service is outstanding. Thanks guys and gals.

I highly recommend this business. I called and they were at my house within a few hours . The heater was fixed very quickly. This company is very courteous and professional. I will definitely use them in the future.

Great people to do business with! AC went out at 1 pm and they were there to discover that we needed a new unit at 4 pm. The next day by 5 pm we had our new unit and the house was cooling down from 86 degrees. All employees are professional, respectful, prompt and caring. I especially liked that they put down tarps to protect our floors when taking out the new unit and putting in the new unit. They cleaned up after themselves with their own vacuum cleaner and gave us some tips on caring for our new unit. Winners all the way around.

Keith was at our home within 20 minutes of our call !! They were professional, efficient and polite ! I will use no one other than Keith AC for all of my AC needs from here on out. I would definitely recommend them to everyone I know

These guys are very professional! They always show up when they say they are coming. They are also trustworthy and do excellent quality of work!!! Nicest guys out there. Good quality units and materials