Backslee Air Conditioning Services

I’ve been using Backslee air for the last 5-6 years. I’ve had two houses and have gone through many different a/c companies. They’ve all left me feeling like I was taken advantage of. Backslee has been the ONLY company that I have felt was honest with me and not trying to take advantage of the customer. They’re always prompt to schedule an appointment, they call you back if you leave a message and they do quality work at reasonable prices. I give them the highest possible recommendation to anyone I come into contact with. We live in Houston. Your ac is going to have issues. When you need help, these people are there to actually help fix the problem, not just take your money. Nicest people I’ve come across by far.

I personally had never used Backslee AC. But when we were selling my MIL's house, and the inspector said he couldn't turn on the AC and the Buyer's HVAC person said there was something wrong with the AC Backslee came and did a thorough inspection and found nothing. I appreciate how they were took into consideration the importance of a timely inspection to do closing, etc. They are awesome and I highly recommend them it is hard to find HONEST and AMAZING people you can trust.

Have always had Excellent, honest, on time repairs. Family run, knowledgeable, caring, friendly. Always work with you and help you get the service you need as quickly as you need it. Cannot say enough good about this company!!! I HIGHLY recommentd you use them!!!

Backslee Air Conditioning came the very next morning after my call. They were giving me a personal review to contest 2 bad home warranty service calls. The other 2 companies sent by First American Home Warranty had quoted between $3,200 and $3,600 to replace unit that was not repairable according to them. I called Backslee for an independent review and Kerry replaced a capacitor and repaired some wiring. The unit fired right up. My bill was $216. This is an honest company run by honest people. My son also had a similar experience where Backslee fixed an issue for around $200 that 2 other companies said would cost thousands. We will continue to use them in the future. Like I said, these are good ethical people offering the best options possible where others choose to rip you off. If they told me I needed a replacement I would trust them. Thank you Backslee and Kerry Baxley.

Backslee just completed changing out my 5 ton evaporator coil in the attic. Great job. Very professional installation......heads up call, on time, efficient, neat, and fast plus very price competitive. I have been using Backslee A/C Service for years starting with their father 45 years ago. They are a family owned and operated business from the office to the techs in the field. You'll get the same family techs on each call out. I highly recommend them.

Marlon was very knowledgeable and professional when he came to diagnose a problem with our attic AC unit. The first company I called for a repair sent out a salesman instead and tried to convince me we needed a whole new unit. I called Backslee for a second opinion and they were able to schedule a service call within two days. Marlon assessed and replaced a simple broken capacitor in about 30 minutes. Backslee will always be my first call whenever we have an HVAC issue in the future! Excellent and honest family company!

They are outstanding, it’s a family business and the senior person, Marlon was on site the entire time. He did some very creative work to prevent leaks from the condensation drains that have been a problem for 20 years. Their prices are very reasonable with several options presented. The work was done timely, they cleaned up the work areas and all the staff were very polite and well trained. A very good experience!

Have used them since 1999 . Would not call anyone else . Very honest and fair !!!

If you are looking for a good, honest AC company, Backslee is it. A couple of years ago one of our AC units went out and I called a different company. I was told that both units needed to be replaced along with my furnaces. I called Backslee for a second opinion. The unit that had died did need replacing, but the other unit was fine and there was nothing wrong with the furnaces. The AC replacement went smoothly and they now do all of my regular service. Everyone I have encountered with Backslee is friendly and willing to answer all of my questions.

As a first time home owner, I was terrified of my first AC repair call. I was afraid to get involved with a dishonest company. I was referred to Backslee Air my my neighbor, and I will never call another company to assist with AC troubles. Joshua was very pleasant to work with. He was honest and very knowledgeable.

Would HIGHLY recommend for anyone needing work on AC.