Benchmark Service

Wonderful experience with Benchmark! Jennifer, Jack & William were all great to work with. I wasn't the best communicator through the quote process, but they were patient with me and responsive. The quote was competitive and other folks didn't come close in some research. The install was great - quiet and quick! (We have a two month old in the house and she wasn't disturbed at all.) The unit looks and works great.

Jack and his team do outstanding work!! We are really enjoying our new mini split AC system for our garage. The whole experience was flawless. I had excellent communication with Jack from the start, and I really appreciated the upfront and very competitive pricing. On install day, he and his team were prompt and very professional. All of the wiring work and drainage setup was top notch. Jack has an eye for the details and made sure his guys kept everything tidy. If you are looking for an AC system, Benchmark Service really delivers a superb experience!! Can't recommend enough.Thank you!!

Jack is great to work with. Jack came out on a Saturday morning (how many contractors do that?) to give me estimate. Within a half hour he had explained everything to me. He gave full information and answered all my questions. We set a time for the next Tuesday

Jack and crew showed up this morning when he said he would be here. He and his crew of 3 young men got to work right away. It took about 3 hours to install my new ductless unit. They were very neat and tidy. They cleaned up after they were done. Once finished, Jack explained how everything worked and showed me how to use the remote.

I am very happy with my new ductless unit! Jack does great work and I highly recommend Benchmark Service. Thanks Jack!

Jack Schmidt of Benchmark Service came to the rescue. We had a different vendor install a Mitsubishi mini split in our primary bedroom. After numerous calls and several years of adding expensive refrigerant, we needed to have someone competent to repair or replace our unit. Since our original vendor would not stand behind their installation even though the unit was still under warranty, we called Jack. He responded very promptly and as the largest Mitsubishi mini split installer in Texas he had the parts, tools, and staff to properly replace the line set and indoor unit which was installed poorly by our original vendor. In addition, Jack and Benchmark Service charged us much less for the replacement than we were quoted by the original vendor. Benchmark did the replacement with quality and at a reasonable price. They replaced the poorly installed line set, replaced the indoor unit with a new and improved model, and did it all for less than the original vendor wanted just to replace a part which would not have solved our problem. We are sold on Jack, our technician William, and Benchmark Services. They are our new go-to AC vendor. Jack and William we can’t thank you enough, we are very happy with your solution which is working great so far.

Jack, along with his son and nephew, recently installed a Mitsubishi ductless unit in my home recording studio and I couldn’t be more satisfied with both the product and their service. They were incredibly knowledgeable and their work was impeccable. I called multiple other local HVAC services and none would even return my calls, however I’m so lucky they didn’t because it led me to these great people. Installation was done swiftly and properly, and I have no doubt their work will hold up for years to come. They couldn’t have been more polite and the degree of their professionalism was of the highest caliber. I couldn’t recommend Benchmark Service enough. 11/10 👍🏻👌🏻💯

I was very impressed with my interaction with Jack from the beginning. He was confident in his experience but never pushy or high pressure. He and his sons came and easily installed my Mitsubishi mini split ductless unit in our garage in less than a few hours. You can tell they have done this hundreds of times before. They also did it for less than 2 other quotes I received. They were polite and cleaned up and they were on their way. My AC/Heater in the garage works great and is so quiet! So glad I chose this very quiet Mitsubishi brand model, and Mitsubishi was who recommended Jack as an expert installer in the DFW area. Jack even patiently taught me how to program it. Very happy with Benchmark Services.

Jack and his son William installed 5 Mitsubishi ductless wall units in our home last year, and we couldn't be happier with the outcome! Not only did they do an amazing job of install, with tons of attention to detail, but the respect they showed for our home and the quality of work is beyond compare. Just this past week we had them back out to install an exhaust fan in our master bath, and once again they proved they are the best in town at what they do; no wonder they are currently the only Mitsubishi Diamond contractor in Dallas. We highly recommend Jack and his crew!

Jack and his crew came out and installed a Mitsubishi wall unit for our master bedroom. They were very professional and treated my home with so much care. Couldn't even tell they were here until you looked at the new unit.
What a great company and crew. I will be recommending them to all my friends, family and anyone who needs a heating and cooling expert.

Great service and quality! Jack and team showed up on time to install a ductless unit over the summer in my home office. Very happy with the AC! It's quiet and works perfectly.

About 3 months later in the fall I did a small home renovation and the indoor unit had to be moved. I contacted Jack and he showed up same day within an hour to get everything moved so contractors could continue with their job. Ended up saving me time and money on renovation so crew could continue working.

I would recommend Jack and his team to anyone. They have a great product/pricing, are very courteous, do quality work and show up on time.

Jack is by far the most knowledgeable HVAC technician I've ever met. He has a deep knowledge of the inner workings of Mitsubishi units and will work to install the perfect unit for his client's needs. His team was extremely professional, hard working, and respectful during the entire install. To top it all off his prices were extremely reasonable.