American Air Customs, Inc

Installed my Rheem system ten years ago at a good price. Their technicians have always been honest & friendly. When I had to have warranty work it was done right away and they're quick to come out if a problem occurs.

American Air installed a A new AC system to replace an older unit gone bad. Well the new unit actually had issues with it after the install the next day. They came back out right away along with the local Amana rep and looked it over extensively and determined the new Amana unit was faulty. They were able to get me another brand new replacement unit within a very reasonable time while the new bad unit was still operable for the day. Ron the owner of American AIr Customs called me personally to explain, while all along with Joe and Randal were always communicating with me and ensuring I was getting great service. Often times we judge companies when they due good things up front. I always judge a company when something happens and how they operate to get things fixed and working the right way. These guys really care and treat you with the utmost respect and are very concerned with me as a customer. I would HIGHLY recommend them for their great work, their compassion, and their great customer service. I will continue to use them in the future for all of my HVAC needs.

American Air-Customs is a great family run business. As a new homeowner in the DFW area, I am very happy I found them! I had what I thought was an emergency only 2 days after moving into my new home - I thought the AC drain pipe was backed up and sent an emergency note out to a few HVAC companies. Virginia called me right back...at 11pm on a Sat night, and sent someone out first thing Monday morning. Joe has been my technician for my HVAC tune ups since then and he is very knowledgeable, reliable and helpful. I highly recommend them for any and all HVAC needs.

Fantastic service. I would definitely recommend.

Ed came out quickly and got everything fixed up on a Saturday morning after we had a bad leak from our upstairs unit. He gave us advice on things to do to keep this from happening again, explained their maintenance plan to us and recommended a restoration company. In my opinion, they went above and beyond. We sure miss Greg, but it looks like the service will remain. Would definitely recommend.

Even though we already had a different vendor diagnose the problem (and would likely go with them due to an existing deposit), American Air Customs promptly provided another quote for us to compare. American Air Customs' price and professionalism was fantastic. Would certainly give them business in the future.

I rate this business exemplary in their deling with customers. My air went out while I was away and I returned home to an unbearably hot house. Someone was out within an hour when I called the next moning. I had a new unit the next day and they did exactly what they promised. The workers were fast, neat and courteous. The cost was less then I expected, too. I will use this company for any air and heat needs.

They scheduled a appointment to fix my refrigerator on Wednesday noon, and they called around 1pm and informed me technician will come soon. No one appeared until 4:30pm and I called them and asked status, she told that technician has some emergency work and he will come on Thursday noon, I accepted and was waiting for next day, till noon no one called and so contacted them around 1pm and asked status and she told some one will come between 2-4pm.. again no one appeared, so I called back around 5pm and some one male answered call and said she left for the day and said technician as emergency work and did not come today. Looks like they do not have any technician and they tell this standard answer and cheat customers and waiting for ever and if they find some cheap tech they may send. STAY AWAY...FAKE PROMISES.. FALSE REVIEWS here and do not use them.

Exceptional job in the repairs of our Samsung Dryer. Quick to respond, same day service, had parts on hand, and professionally completed all repairs. Highly recommended and will personally use them again in the future.

Cancel service because had sears come. Thank you for your help.