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TakeAir Duct Cleaning Specialist Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ashley Vogelsang

I noticed our air vents were extremely dirty, so I called for a quote. Take Air came out and were extremely professional. They were willing to work with us for a fair price, and they did an amazing job. There were definitely no corners cut! Our vents and ducts are super clean, and I have peace of mind that there is no mildew/mold in our vents or air ducts. The air already smells cleaner. The willingness to work with us, the friendliness of the team, and the hard work they did has ensured that we will be customers for life! Thank you to the Take Air team for clean air!

Delia Luna

Figured I just needed some simple air duct cleaning and it turns out there were other problems. The technician walked me through the entire process, identified the issues, made some recommendations, then based on the information provided, I made a few decisions. When all was said and done, I am so pleased with the service and know who to recommend to friends and family. This was one of the most professional experiences when dealing with a cleaning service company. Highly recommend.

Gavin Howard

They installed new ducts in my home. For the one in my living room ceiling they pushed too hard so the vent is not flush with the ceiling along with cracking some of the ceiling drywall. Instead of fixing the issue, they caulked around the vent and have done nothing with ceiling. I’ve now had them come back out twice and after them coming out today today this what my living room ceiling looks like.

Untold Happenstance

NOTE: THIS COMPANY IS A SCAM.

I am in the process of reporting them to all outlets and getting an attorney. Buyer Beware. They also scammed my poor neighbor, she can tell her own story.

In a nutshell, I was a victim of a bait and switch job. They even used pictures of other customers HVAC units and tried to pass it off as mine.

My primary drain was cut and rerouted to a gutter during a renovation by the previous owner. The primary was not working properly which lead to the drip pan to be full of rusty water and for the secondary drain to kick in and pour acidic water on the side of my house. The condensate pump was also not effective. All of this was confirmed by TakeAir during their visit.

I hired TakeAir (Nick) to remediate this issue which involved them to reroute the primary HVAC pipe into the bathroom sink and to perform routine AC maintenance NOT duct cleaning. They confirmed that they could do this work. When they arrived, they stated that they would need to clean the air ducts first and then reroute the pipes and perform the maintenance.

Long story but they pretended to do the work and told me that my secondary drain would keep draining for a few more days and to not be worried. They said that they also fixed the pump and tested the AC unit. Days later, the HVAC keeps leaking and it is getting worse. I paid them 3.5k and the pipe was not rerouted and reconnected. Nor did they do maintenance. Now, they are saying that I paid 3.5k for air duct cleaning which I did not. My air ducts weren't even dirty. Air duct cleaning only costs 200. I hired them to fix the primary drain issues which they didn't.

I had two HVAC techs come out since this and they have confirmed the work was not performed. Both have quoted me 1-2k to fix this issue not 3.5k. I found a licensed plumber though my home warranty who can fix for less than this.

The owner is refusing to give me my money back even though they did not fix the primary pipe issue nor perform AC maintenance. I had to hire someone else for both services. If I do not get my money back, I will pursuing legal action.

Stay away from this company!

Michele Ebow

We knew we had the right company beginning with our initial call to Take Air. The receptionist was very informative and accommodated our schedule. Francisco followed up with several emails regarding his arrival time for the free consultation and he arrived on time! The consultation confirmed we had bacteria, mold and lots of dust. We were provided pics of the ducts and he explained the services he would perform. Francisco provided a quote and suggested we think about including a UV lighting system. Never did we feel we were being pressured into additional services. Francisco and Martin arrived ON TIME the day of service and did an excellent job. Both came in with masks and foot coverings and were very conscientious about keeping a clean area. There was minimal clean-up after they left. They even did little “extras”—paint touch-ups on ceiling where condensation left marks, touch up painting on air vents, etc. The dryer vent was cleaned and we have noticed a difference in drying time. Before leaving, Francisco again reminded us of the service warranties on both the A/C work and UV lighting. Although this maintenance was pricey, we feel we received excellent service and excellent results. We highly recommend Francisco and Martin.

Brian Thorne

My house was a little out of the way, and I had an odd circumstance, but I was treated incredibly well and every concern I had was perfectly taken care of. I previously called four other places who couldn't help, so Take Care doing so well for me speaks volumes about how great they are. I'm very thankful

Marcela Asfouri

From the moment I called i felt this is the place i needed to use for my hvac and duct cleaning! Emily was super informative and patient with me! I was very nervous because we just moved to a different house and saw mildew in my vents! Shaul our estimator came and explained every detail and reassured everything will be cleaned and disinfected. He is amazing! Then the crew came and spent ALL day cleaning our system. Highly recommend!!

Amanda Lubojacky

TakeAir did an excellent job with my dryer vent cleaning. The company was extremely responsive and were able to get someone out the next day. They worked with my schedule to coordinate a time for the appointment. Francisco explained the whole process and was very conscious of my home and wore protective covering on his feet each time he came into the house. I would highly recommend Francisco and TakeAir and will be calling them to do all my vent cleaning work in the future.

Volker Rudolf

Quick response, really laid out peer options and pricing, and helped to coordinate to get someone to do dry wall as well. There was some problem with airflow but they came back next day and immediately fixed it. Much preferred over big companies we’ve used in past

Andrew

Sketchy business. They just came to clean our air ducts since I received the coupon in the mail. They said they are from Air Flo and Air Flo bought the company. They said we have mildew and said we need to pay $400 to get this fixed asap.

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