A To Z Plumbing Heating & Cooling LLC

Highly recommend. Called all over town for cost of water softener install. They were the lowest and quickest to come out. Team worked hard and got it all working. Then we discovered a leak in an old shut off system. They offered to come next day, on a Saturday, to fix it so we wouldn't be out of water all weekend. We learned the newly purchased house had a home warranty that told us it was covered. 5 days later and another company without water to learn it's not. Long story, we called A to Z back and next day we had it fixed and water on. Awesome, professional bunch, the boss even stopped to check progress. They are on our contact list now!

Alot of contract work in the past 3 months on our home and of all the companies helping us out these guys were above and beyond in terms of customer service. Same day service for both instances and when they gave me a time they were there on time. Was starting to think customer service wasn't a priority anymore in today's world but these guys proved me wrong.

Got a $102.00 bill for about 5 seconds worth of work. It turned out to be a basic fix of just pressing a reset button. They could have at least reduced the price a bit instead of charging full amount. Note- I do understand the charge is $95.00 an hour but let's just be real on this one. That charge really was uncalled for.

They sent out 2 gentleman that were very professional and very nice. They worked very hard and fast in a very hot day. Thank you A to Z for great service!

This business has come to the rescue not once but several times, if you explain how the problem arised, most likely they will know right away how to pin point the root to the problem. My main sewer line was clogged up, the main line had already been replaced prior, it turned out that the clogged was on by the main line, where it attaches to the city sewer, the GM contacted directly the city and the city ended up sending its crew and the problem as fixed within 1-2 hrs. Excellent service, prioritize and work along to resolve my issues. Highly recommended.

Very professional experience. Reliable and fast service. Not expensive. I truly recommend them!!!

Highly recommend A to Z. Very professional but friendly and personable. He knew exactly how to repair the shower valve. very efficient . very reasonable price. defiantly will use him again.

I could not get my water heater to turn on. They came and had it turn on in less than 5 minutes. Very polite. Told me what to expect if it turns off again and the cost of replacing the heater if I need to. I would call them when ever I have a plumbing problem of any kind. I recommend this company to anyone.

Poor customer service and unresponsive; failed to report progress. Replacement of A/C unit involved having to submit photos of the unit and a diagnosis to the website of my home warranty company so they could approve the work before reimbursing me for the work. A to Z stated they do not like to deal with home warranty companies despite the fact that I assured A to Z that I would pay them directly but the diagnosis was need for my home warranty company to reimburse me afterwards. They then claimed they were unable to access the website for submitting the diagnosis, which is untrue because I have been accessing it throughout this ordeal. All this took place within the span of 3 days. A to stated they would call me back to keep me informed but I had to keep calling them every day for a status of their progress which was frustrating. I would not recommend A to Z Plumbing, Heating and Cooling for any work that involves going through your home warranty company. As a side note, I have used my home warranty company for other issues in the past and they have been highly cooperative and responsive. Also, I realize that A/C issues in the middle of summer here in Las Cruces require an extra amount of patience but their lack of concern for my issue was substandard.

Would NOT recommend them.
The plumber came and said he couldn't fix my slow draining shower because it was draining very slow. He said he could only fix it if it was 100% clogged ugh