SA Specialties

SA Specialties installed our system in 2011. Their annual service contract is very reasonably priced, so I purchase it every year. They come spring and fall to clean and check the system. They are easy to get an appointment with, and always come when they say they will. Every technician over the years has been competent and friendly. Today was the first time my system needed a small part replaced. Technician Kevin was great! He knows his HVAC! Had the part in his truck, and got everything cleaned up and ready for summer quickly and inexpensively. I highly recommend SA Specialties! And technician Kevin!

They are professional and friendly. The technician who did the checkup on our 4 compressors stayed until the job was done. He cleaned and inspected them and also made sure the heaters will work when they become necessary. I'm glad I chose SA specialties to replace my outdated equipment. I recommend them.

We had our a/c and furnace systems installed almost 4 years ago by SA Specialties and our blower motor went out on us. Fortunately, we have a 10 year warranty on parts. The only down side was waiting almost a week to have it reinstalled. Kevin came out and quickly installed a new one. He was very polite, courteous and speedy in repairing our unit. Good man.

Kevin came out for a PM, he was very professional and did a fantastic job. He also fixed the compressor outside which had been getting louder and louder over time and turns out all it required was tightening down all the screws which had started to loosen due to vibration. It is now as quiet as the day it was installed which was also by SA Specialties a few years ago. To date we have been very pleased with this company.

In 2016 SA Specialties installed a new complete HVAC system in my house. My experience was excellent. Fast forward to 2020 and the outside coil failed. The manufacturer (Lenox) was not stepping up to back their product. Enter Jeremy of SA Specialties. He worked tirelessly for a week to get a new unit from Lenox and get it installed. Jeremy made it all happen and now the system is working again. This was all completed at no cost to me. I strongly recommend SA Specialties and Jeremy to anyone.

I had an AC that went out three years ago. The company I had that had done my repairs for ten+ years did the best sales presentation I have ever seen and I am a sales person...they were dressed in great uniforms and they were twice as expensive as SA. My unit installed, the installers did a great job...and the post install checks, and follow up met all the requirements. I think they did an excellent job.

SA Specialists installed new AC unit in Sept 2017. May 2019 an AC service call was made on the unit and it was determined that High Voltage contactor was not tightened properly when the unit was installed causing it to melt. I contacted SA Specialists and their stance was that it was found by their enemy and because it was installed soooo long ago [less than 2 years] that it was not their problem. So I had to pay $297 because they don't stand behind their installation errors.

Called, had immediate, courteous response, evaluation the next day, installation the day after.
I had priced equivalent units from 4 companies, SA was was the best priced and by far, the most professional in quoting.
Old system was removed, no mess at all, new unit installed and thorough operational explanation provided, the same day. Got follow up calls as well.
I would recommend this firm, which is family owned. I plan to have them replace 2 more units when needed.

SA Specialties installed my new A/C system 4 full years ago. They do a spring and a fall inspection (for a very nominal charge) each year. They seem to keep the same employees year after year. For example, "Kevin" has come most of the time and is due my highest praise. I consider the decision to buy my new system from SA Specialties to be one of the smartest decisions I ever made.

My experience with SA Specialists was very unprofessional. They do not stand behind their products. They nickel and dime you before actually evaluating the problem. The manager I spoke with was very condescending with his response to my questions. We purchased a unit 5 years ago and already it has a leak and the coil is frozen. This should never happen, and to add insult to injury, the manager stated it would be $900+ charge for labor. Really???? Buyer beware. They only give you a warranty on labor for the first year of purchase. Go figure. Who in the right mind charges almost $1000 for labor of an air conditioning unit?