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Aire Serv of River Oaks Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Hartsell

These guys do excellent work, stay at it until the job is done and the problem solved. Very courteous and professional. They went above and beyond by bringing temporary relief with a portable AC! Amazing bunch of considerate young men.

Sam Dubinski

Our technician Ed Romero came to perform HVAC maintenance and AC repair for us. He was very professional, took lots of pictures to help easily explain issues he discovered with our system, and genuinely gave his expert opinion on the path forward with repairs (no salesman pitch, just stated facts and our options). Would highly recommend!

Gage Mueller

I purchased my system through another company that is no longer in business. The Aire Serv location that took over my contract would not get back to me so I started to call other locations. I did not realize these were franchise locations, but Hector immediately jumped on the phone to call me back to see how they could get me taken care of. Hector is the franchise owner, NOT an employee. This was HUGE for me. Not only did he take the time to listen to what I had been going through, but he offered to send someone out the same day! We just needed the A/C checked as we are selling the home and wanted to ensure the new buyers that there was nothing wrong with the system. Evander showed up to my home at almost 8PM after working all day long with a smile on his face ready to look everything over. I couldn't be more pleased with the service I was provided by Hector and the technician Evander. I would highly recommend this location to anyone that is looking for assistance. Service was very professional and the report they give is very detail oriented. THANK YOU Aire Serv River Oaks, Hector and Evander for going the extra mile last night!!!

Don Herring

This is a great Company - very courteous and very professional from the owner to the receptionist and down to the technician. I am very pleased with their quality, responsiveness, knowledge and prices. They measured the total air flow of my HVAC from all the ceiling vents throughout my house and determined that my system was performing optimally. Plus they measured the air quality in my house and performed seasonal maintenance, including thououghly cleaning the blower in the attic, the evaporator coils, the outside condenser coils and checked my freon pressures. They also replace the UV light in the plenum and installed a new water sensor on the evaporator drain line. I highly recommend them.

Adam Fredieu

I called Air Serv to have my system replaced. They were prompt, professional and had good prices. Miguel and Christopher were both knowledgeable of their trade. The new AC is working like a champ. I have since signed up for their yearly maintenance program and have a 12 year warranty on the new system!

Sean Falk

Hector did a fantastic job walking me through the process of what work was going to be done and what they would be looking for. When Miguel showed up he was very professional and thorough. They worked efficiently and methodically to figure out the root cause of our issue. It was corrected quickly and they communicated thoroughly along the way! Highly recommend!!

Forty Niner

I had an AC emergency where water was dripping inside the condo. Called Aire Serv and they dispatched Miguel who arrived early. Very friendly and respectful. Miguel troubleshooted the issue with the AC unit and methodically progressed from step to step until he identified the root cause. This wasn’t a standard issue but he discovered the solution. Miguel stayed with the unit running until he confirmed he’d taken care of the problem.
Thank you Miguel.

Jeffrey Holy

Great experience using Aire Serv River Oaks in replacing all 3 HVAC systems for our house with new Daikin FITs, which is a great product with its variable speed technology at a very competitive price point. Aire Serv River Oaks was the best price from getting several bids from Daikin Comfort Pro contractors, Hector and his team were very responsive in answering questions and addressing our needs, and very quick to schedule and perform the work. Best experience in dealing with several HVAC companies both in the initial bid and G&A phase for the new A/Cs as well as the actual installation and service - Highly recommended.

Nicole Hoehn

A bird broke into my stove vent and damaged the vent cover. Even though this wasn’t strictly an HVAC issue, Miguel and Christopher from Aire Serv of River Oaks were able to come out quickly and repair the vent for a reasonable price. From the time of my initial call to completion of the repair was only about an hour and a half - a very fast turnaround, especially considering other companies I called were not available until the following week. Miguel was my main point of contact — he was friendly and courteous, and was in frequent communication to let me know when he was arriving. (He even sent a text with a photo of himself to let me know who to expect!) The use of shoe booties inside the house was a nice touch. I plan to use Aire Serv of River Oaks for any future HVAC or vent related issues I may have in the future.

LaToya Levi

Great Customer Service. Miguel was on time and very helpful the best in the business.

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