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    Stellar Air Heating and Cooling Reviews - 82

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Katherine Elaine

    Arturo was very thorough when servicing my A/C unit. He took his time checking everything and carefully explained every detail. He also schooled me on things I never knew were important for maintaining my unit. I highly recommend Stellar Air

    Oren Gerstner

    Stellar Air was assigned contractor through my home warranty company, and the service was amazing. Art was so professional and explained everything along the way. Thank you Art for a great service!

    muracle

    My technician was Art (Arturo), he was very professional, educated me about my system regarding what's right and what's wrong. Even after the repair was done he was recommending things that don't look right in how the system has been installed and how to improve the system.

    I truly appreciated the education and his professionalism, i will continue working with him in the future and would highly recommend him to anyone.

    rickey mcenturff

    Stellar air I give them two thumbs up👍👍the Service Technician Arturo Littfack went above & beyond explaining everything that he’d did to my AC Unit, and taught me things that I needed to know about my AC Unit, we are very pleased with the service we received today , will be using Stellar Air from now on . Thank you Arturo.

    Doug Davies

    Arturo was very professional and on-time.. he explained the issues we were having very thoroughly and gave us reasonable solutions that all came at a very reasonable price. Would definitely recommend.

    Natalya Harrelson

    This company not only showed up, but they showed up on time! The tech was extremely professional and knowledgeable! He explained everything in terms that I could understand. He took his time and made sure the AC was fully operational before he left. We will definitely be using them for all of our HVAC/Hearing needs.

    Nichole Womack

    We’ve been without central heat and air for almost two years. Didn’t think we could afford it, or find a company with their weight in salt that would do what they said. Art with Stellar Air was not only informative and professional, he was able to give us financial support options and walk us through every step of the process. He sat down with us, and quickly made us feel at home with him in our home! I would absolutely highly recommend him and his company if you are in need of a new HVAC system or just want to keep up with maintenance or need repair! If I could give more than 5 stars for this man/company, I would!

    Tom Aylesworth

    Art called me enroute to tell me when he would be arriving and was very punctual. He greeted me at the door very professional and genuinely. Through the process he walked me through what he was doing. He took the time to really listen to me and what was going on. He took the steps to get my system working correctly. He didn’t try to upsell me on anything but went over products they do offer in case I needed them in the future. I will use Stellar Air from here on out!!! If I could give more than 5 stars I would. Excellent company and top notch customer service!!

    Kristi T

    Last year my mother in law had a problem with her AC system in the middle of July. Her normal guy couldn't get out there so we started calling around and Stellar Air agreed to work her in. Art went out and took care of her problem. While talking with him, I really liked him and asked him to come out and look at my own 3 unit system and do routine maintenance. We had recently had one unit replaced by a different provider (through american home shield) and it was a shoddy job...they installed the unit incorrectly which flooded my attic and second floor and didn't do all the things I think they should have done but couldn't argue because I signed a vague handwritten quote. So Art comes out and does a full inspection, takes pictures, runs tests, does the routine maintenance and then walks me through all the issues with my units. We knew it was a hot mess: the oldest unit was close to dying, the duct work in our attic was horribly done, and the three units didn't work in tandem so they were super inefficient. Art gave me different prices on fixing all of it or fixing some of it so we could decide what fit our budget currently and what we wanted to tackle long term. He answered all my questions, and I really felt like I could trust him. But after he left...I got cold feet. I'll be honest...i dragged my feet because the experience with the other provider was so horrible that I just didn't want to do it again. Six months later my oldest unit died. If I wanted AC during the Texas summer...I needed to get it fixed. I called American Home Shield and had them send one of their groups out so I could get a quote for replacement - and that's what I got - 5 mins of "your unit is broken, here is a handwritten quote on replacing it". Then I called Art again. He sent pdfs with everything that was included in the various options so I could really see what I was getting. I remembered why I wanted to use him in the first place. His knowledge and his ability to explain things to me were top notch. I can't even tell you if the prices were comparable because I have no idea what was included in the other providers quote. I ran Stellars pricing by a relative out of town that does AC work and he said the price was a fair price. I had the dead unit replaced by Stellar Air and all of my duct work redone. The first thing I really liked was that Art came out the day before the install to check everything to make sure they would have all the things they needed on the day of the install so there wouldn't be any surprises. They were ontime, everything was completed efficiently, they cleaned up all their mess, and Art came out before they left and inspected the job BEFORE the install crew left. He showed us pictures of before and after and explained what the different things they did were and a few places where they threw in some updrades. I should point out that I am female and generally handle these types of things instead of my husband. Art gave me the same respect he gave my husband. I never felt uncomfortable with him being in my house without my husband home, and the same with his install crew. It was absolutely amazing how the new unit and the new duct work made the units work together better. It was so cold that we had to turn up all of our thermostats. Definitely give Art at Stellar Air a call for regular maintenance, repairs or installs!

    Magnetlady2011

    Back in the day, our system died on a Sunday in summer. Art came out and arrived at 10 p.m. and didn't leave until about midnight. He's the only person who did that. He came out recently (not at 10 p.m.), and was extremely thorough, detail oriented, and patient with me as he performed the necessary tasks for our unit. Checking each and every area to make sure it was running right, even explaining to me that the less MERV number filter was better for our unit than the higher one. I did get the proper replacement filter. We will be using this company from now on. He is local to us, and is a very good person. We HIGHLY recommend Stellar Air to anyone who wants experience, integrity, and honesty. This is what Stellar Air is all about.

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