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Only Juan Energy Solution Reviews - 8

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Garrett Beavers

Juan was awesome! He was able to come into our business, immediately diagnose the issue, and get to work. His knowledge in the HVAC industry is top notch, and his responsiveness was incredible. I highly recommend Juan or his team to knock out any HVAC issues for any job size.

Rachel Ashworth

UPDATE because Juan continues to go above and beyond in his commitment to providing the best service (this time, gratis). MONTHS after he installed our duct and attic insulation, today I gave him a call to inquire about clearing out our clogged HVAC drain pipe. He could have charged to come out and clear it for us instead, he patiently and expertly walked me through and gave me immeasurably valuable advice about how to do it myself rather than hire someone (even him!) to do it for us. This has happened to us a few times since living here and now I feel so much more confident about doing it myself going forward. Juan is the type of contractor you don't come across often and wish they all had the same integrity and customer service ethic.

bottom line: HIRE HIM. You won't be disappointed.

Original review (May 2022):

Wow. Juan is one of the most impressive, professional, and hard working individuals who has ever come to work on our home.

It all started a few months ago during a routine HVAC service visit. I asked the technician from our usual HVAC company Elite Clean and Restoration to give me options for creating efficient air flows to the front of the house where it's a lot warmer than in the back of the house. Since our HVAC is only two years old it seemed strange that some rooms are still so warm and others so cool. The tech went in the attic, said they could replace some duct boxes with wye duct fittings which would redirect air more efficiently and simply blow in more insulation so we'd have roughly 16" (we had around 9" left).

I called other companies just to gather quotes for the same work and Juan was the only person who didn't just give me the quote I asked for. He came to the house, climbed up into the attic, assessed the issue more carefully, and told us flat out he would not do the work because it would be a huge waste of our money if we didn't address underlying problems first (problems that the Elite Clean technician failed to even mention).

His solution was the same as Elite Clean's - replace duct boxes with wye fittings, however, he said it would be a huge waste of money to blow in new insulation without first cleaning up the attic which showed strong evidence of a large animal nesting up there. We actually thought this was resolved previously, and had hired Sweeps and Ladders back in 2021 to seal all of the gaps in our roof, but apparently, the gaps were back and they did a shoddy job on the shingles/flashing anyway. Didn't paint, used mismatching shingles, etc. The exterminator suspected the large animal was "long gone" but to avoid an animal to continue to be attracted to the scent of the droppings, we knew we had to get it all cleaned up. Yuck.

Just from this first experience with Juan that day, I knew we were dealing with someone who legitimately wants to do right by his customers and believes in doing the job right, not just getting the job done and collecting a check.

Throughout the whole project, Juan was extremely communicative and spent extra time helping us navigate an unexpected HVAC issue and did not charge us a dime extra. He even took care to keep us updated on the project schedule when he was dealing with a very personal issue - I would not have expected to hear from him at all during this time and he still communicated extremely well - better than most contractors by far!

We now have 16" of insulation, sealed gaps (contracted out to JPR Construction who Juan recommended and so do we! Very thorough, very professional!), and new wye duct fittings. Come at us, Texas heat. We're ready for ya!

Jorge Eva Rios

We use Juan as a subcontractor for our customers whenever they express concern or ask us if we know anyone in the A/C business.
He is our go to guy. We haven't received any complaints, we only get good feedback. He is professional and honest about his work.

Lupe Rodriguez

Reliable, professional and efficient come to mind when Juan and his team are around. He was very transparent and great at explaining what and why repair was needed. Definitely Recommend!

Arik Lee

Super great! Kind and honest employees. I know Juan ,and if you need anything in his range of abilities, Definitely Call Only Juan Energy Solution!!

Arik Rodriguez

Such great Service!! Great workers with such positive attitudes and great way of explaining what they are doing! Would definitely call them again if I need too

Jordan Chacko

Such great service and friendly people! 10/10 would use this service again.

Vidal Rios

Always available on the phone for any questions, very professional.

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