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Veterans AC & Heating Reviews - 34

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Wanda Mabry

Highly recommend this excellent company. I've been a satisfied customer for years. I especially value the annual spring and fall maintenance visits; I believe they prevent unpleasant surprises. The technical representatives are invariably pleasant and competent.

TxSTARLORD

Has always been reliable when I call. Recently had my second AC unit replaced with them. Still the lowest quote.

Gabe Rosas

I wish I could leave a 6 star review. Our AC unit started malfunctioning, so we started with a service call with a big A/C company. They reviewed the unit, replaced a capacitor for ~ $300. Then we had the unit fail a week later. Called them back to come review their work... they said the motor was bad recommended we replace the entire unit. Wife and I decided to get some quotes on that work. We had 6 different folks come give us a replacement quotes. Varying ranges.. but all very expensive (many thousands of dollars).

At the end of the day (after 5 contractor quotes for replacing the unit) Kelly showed up to save the day. He reviewed the condition of the unit, agreed that the motor was bad, and a few other discreet repairs were needed. He was the only one from the pack who suggested fixing precisely what was broken, not once tried to push a full unit replacement. That absolutely impressed us.

In the end we spent less than a thousand for a motor repair and a few other adjustments. The unit works great now, avoided very expensive work that was really not needed. I can only say I wish every other contractor experience was this perfect. Kelly @ Veterans AC & Heating really sets the bar at excellence.

Update - That Emily H review is erroneous. She is referring to Air Veterans. It's not the same as Veteran's AC. I've been using Kelly's company for a few years under the same name.

Jessica MacDonald

Thank y'all so much!! Our furnace went out during the rolling outages the coldest couple days of the year. We are grateful Veterans was open and able to come over pretty quickly to resolve the issue. Thanks to you, my baby will sleep warmly tonight!

Terry Dearman

This company was the 5th one I called to get my AC fixed. They were the only ones who would send a man out past 5 and the only one that got to me the same day with out an expedite fee. The price was very fair and the tech that came out was nice and knowledgeable. Had my house cool in no time! I would recommend these guys to anyone!

Lori Camp

11/21/2018
We contacted Kelly and Matt at Veterans AC after my Senior Citizen parents got a quote and worklist that did not seem quite right to us... from a group that does a LOT of catchy TV commercials. We contacted Veterans AC as we had used years ago for service. They came out quickly, efficiently, and literally saved them $1000's of dollars. We are very appreciative they did not get taken advantage of and were treated with respect! Thank you guys!Lori and Henry Camperlengo

Frank DesRoche

Veterans AC did a quality job, with a friendly and professional attitude. I was impressed with the people, the process and the fair price, and recommend them to anyone who wants to deal with a trustworthy and competent business.

Morgan Thompson

They have great customer service. My 18 year old system finally kicked the bucket late in the evening. They came out the next day and installed a new system and had me up and running before the end of the day. They did a great job installing the system and cleaning up afterwards. They make sure to lay down a big towel so they didn't spill anything on my floor when removing the old system.

Thanks

Shelby Mansir

If you have an HVAC issue, don't think twice and call Veterans AC! We're in the middle of a move and Kelly and his crew saved the day to replace the outdoor unit at our new house plus made some repairs at our old house. I got upfront pricing with no surprises and the repairs were much less than the other quotes I received. I will never use another HVAC company!

Elena Savage

Called this company when my air stopped working, and they came out so fast and got my air working quickly. The guy that came out was so very nice, he had such great customer service & the price was very reasonable. I would recommend this company to anyone! They are really 10 stars in my book.

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