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A-OK SERVICES LLC Reviews - 46

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jan De Jong

Toni was the greatest! He explained everything I needed to know and helped us get a new system that works great for our home! After shelling out thousands to fix our old unit, Toni actually diagnosed our problems and helped us every step of the way. Daisy helped set us up with our services and helped us come up with easy to make payments. She was very patient and kind. I already live this company, I look forward to their business. There was a very quiet guy, he was friendly too, you can see it in his eyes. Lol

Teresa Votion

Techs and sir Tony assisted me in such a caring professional manner that đź‘Ź I truly want to say these guys work hard and care about their customers.... thankbyou A ok

albert rose

We contacted A-OK Services thru our home warranty company. They came at the appointed time. Toni, the technician, checked our system and order a part for repair. During the time we waited for the part, Toni showed us a special their company was having for a new system. Our system was around 15 years old and we decided to go with the new system. On the appointed day and time, Toni and a crew of 4 started taking our old equipment out. Every little speck of dirt was cleaned up during the breakdown. Inside my home, they laid down drop cloths wherever they worked. The system installation was completed in about 5-6 hours. It came with a new thermostat, 10 year parts, 1 year labor, and 1 year free maintenance. Our new central air is so quiet if it wasn’t cool in here we’d never know it was running. We are happy with the results and would highly recommend them.

Tamisha R

I was hearing strange sounds from my AC unit and called out to my home warranty. They dispatched A-OK Services and from start to finish it was a breeze. Scheduling let me know availability and also ask about additional pockets of availability in case they could get a technician to me sooner than scheduled. Toni and David came and they were great. Toni was the lead and he took the time to explain the issues to me and made sure I fully understood. They were able to get the problem resolved much quicker than I anticipated. My house is cool again. Great experience all around!

Heather McAllister

Our technician (Tony) was very professional and efficient in diagnosing the problem and installing the new system. A-OK lent us a space heater until our new unit arrived and did a really good job communicating and providing status updates. Very happy with both the office staff and technician. Would feel very comfortable recommending this company.

Von schuler

A-OK is awesome!!!! They notified us when the technician Tony was on his way on the day and between the time frame in which we were given. He was very professional, polite and very knowledgeable. He completed our service in a very timely manner without rushing. Due to Covid, we all wore masks and maintained social distancing. Daisy, in their office, is also very nice when providing customer service such as scheduling appointments.

MzLadyleo _

A Ok was extremely professional and informative throughout the installation of my new unit. I would highly recommend them. Tony ( the installer) and Daisy (at the office) were amazing. It's so hard to find good customer service these days, but this company was outstanding. I would use them again in a heartbeat.

fredjp1975

Was out of AC for 3 days. Yes! 3 days, our home warranty finally contacted A-OK. not only did they call me instantly, but appointment was for following day. Toni and his team fixed the problem within 20 minutes!!! instantly, we felt the cold air. he explained to us that it was the Capacitor, and the reason why the capacitor swelled up. Very Very professional! It felt like he was a part of my family. I will be doing business with Toni and A-OK from now on! HIGHLY RECOMMEND!!!

Brian Reeves

Very professional company! Toni was very personal and explained everything about our system in detail with me and then my wife. Toni explained what more our system can do to be more efficient. I highly recommend A-OK Services. I was highly recommended by my daughter-in-law and exceeded out expectation!

Renee Guerrero

What I thought was going to be an easy fix turned out to require an new AC installation, not the ideal situation. However...seeing as how my AC unit was the original unit placed in 2004, I knew it had to be done. The service technician explained what my home warranty would cover and what my options were to be able to afford a new AC installation. He was patient with all my questions and concerns. They showed up for the appointment within the allotted time and completed the work within the timeframe they had stated. Overall, as a returning customer, I appreciate all the work they have provided and would recommeded them to friends and family!

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