Ideal Climate LLC

Very nice and cordial upon first meeting. But have been trying to get them back out to my home for the past week to finish their job. Told one thing in person and getting the runaround on the phone. Very unprofessional! Don't waste your time nor your money.

Completely incompetent. They were the company my warranty selected, so that probably says something already. They came to look at my HVAC system which was not functioning properly and eventually concluded that the condensate pump was broken (conveniently the one item not covered under warranty). I decided to hire a more reputable company for the repair and within a minute of arriving they were able to determine the condensate pump was working perfectly fine and there was simply a component unplugged. AC worked fine after that, haven't had any issues since. Ideal Climate is a complete joke of a company, they are either intentionally dishonest or just outright have no idea what they are doing.

The comments about being rude to customers is true. Please save yourself some trouble and poor quality work. There are other companies that are much better.

These guys did my gas range install from Lowes. They were great. They communicated well with me, were punctual, and did a good job.

Did not show for appointment. When I called, the receptionist apologized and said she could make an other appointment but there would really be no way they would actually be able to keep an appointment. The best they could do is just show up when they were free.

They put a new swamp cooler on the roof 4 years ago. Now we find out the unit was not put on correctly. If a wind blows to hard it could fall off. Plus the used tape instead of the correct material to seal the vents. They won't do anything about iy. U call there office most of the time u get a recording

I had Ideal climate come out to look at my heater that hasn't been working properly. They were really friendly/knowledgeable. I'd definitely recommend them to anyone who has heating or cooling issues.

On time and very helpful, friendly and knowledgeable techs. The phone service is not so responsive on returning phone calls but I’m sure they are busy mid-summer.

They are only available for service calls from 10 am - 2 pm. For people that work, this is highly inconvenient. Took them 2 days to fix our air conditioning. Service techs were friendly.

When I needed emergency a/c repairs in the middle of summer, they were quick to help. They were very fast, friendly and professional. I would highly recommend.