While I truly appreciate everyone at Eastin for their professionalism, courtesy, timeliness, and so forth, I would like to give a special shout out to Curtis. Last week, our AC stopped working for most of a day. It started working again just as suddenly as it stopped. I called Friday, explained the situation to Curtis, who advised he would put me on the calendar for Monday for routine maintenance and then proceeded to provide more - a guarantee that if the unit stopped working again over the weekend, he would personally come and get it going so we wouldn't be without during the long, hot weekend. It wasn't needed - thankfully - but it was great knowing he was only a call away. Thank you!!
Been disappointed twice. Tech forgot to reconnect all thermostat wires last spring, and had to get a service call during a very cold day in the fall. They didn't charge me for the fall service call, but were going to at first. Called again this spring for routine check and explained that I had a mini split that needed service as well. The tech showed up without proper equipment to check refrigerant levels in the mini split, so I had to call another company that knew what to do. The tech that came out this spring spent time trying to figure things out with the mini split, but I don't believe was used to servicing them. He did give me some advice on making a repair on my main system, which was appreciated. A mixed bag so far with the new ownership of Eastin air.
I had been using another company for my annual AC tune-ups. Just switched to Eastin Heating & air. Couldn't be happier with their service! great customer service over the phone and the Tech was very respectful and professional. I will be using them again!
Such a great company! Came out and diagnosed our problem. Quoted us a very reasonable price to fix a leak in our coil and add some additional parts. Was able to get a tech out a day earlier than expected which was a life saver with this Texas summer heat! Techs Josh and Chris were extremely professional, knowledgeable and very nice guys! Highly recommended using Eastin for your Heating and Air needs. Will definitely be using them for our HVAC needs going forward!
Unbelievable service and professionalism! I had very high humidity in my home and they sent an owner out immediately to personally resolve the issue. He spent 4 hours diagnosing it in the summer heat which saved me significant time and costs. I highly recommend Eastin Heating and Air!
Best HVAC experience ever! Had to call out Eastin Air for an incredible experience! We have a dual zone heat pump with a zone control board and our furnace stopped working the day before the temp dropped down to 40’s. These guys diagnosed a complex system and troubleshooted over 50 wires and identified a short in the system and fixed it ASAP!
These guys were extremely kind to our 5 year old son, professional, timely, communicative, and super fair on pricing. I would highly recommend them to anyone in need of hearing/cooling help!
Mark is an old friend of mine. He installed this a/c unit himself. All I asked for is to replace the condenser fan motor and all they want to do is sell me a new a/c system. The a/c works wonderful but the condenser fan motor is going out. All I want to fix is the fan motor.
This is an update. A little misunderstanding but all is well now. Josh came out and replaced the fan motor and everything works perfect.
Tonya Entzi-Martin
While I truly appreciate everyone at Eastin for their professionalism, courtesy, timeliness, and so forth, I would like to give a special shout out to Curtis. Last week, our AC stopped working for most of a day. It started working again just as suddenly as it stopped. I called Friday, explained the situation to Curtis, who advised he would put me on the calendar for Monday for routine maintenance and then proceeded to provide more - a guarantee that if the unit stopped working again over the weekend, he would personally come and get it going so we wouldn't be without during the long, hot weekend. It wasn't needed - thankfully - but it was great knowing he was only a call away. Thank you!!
Danny Rigamonti
Been disappointed twice. Tech forgot to reconnect all thermostat wires last spring, and had to get a service call during a very cold day in the fall. They didn't charge me for the fall service call, but were going to at first. Called again this spring for routine check and explained that I had a mini split that needed service as well. The tech showed up without proper equipment to check refrigerant levels in the mini split, so I had to call another company that knew what to do. The tech that came out this spring spent time trying to figure things out with the mini split, but I don't believe was used to servicing them. He did give me some advice on making a repair on my main system, which was appreciated. A mixed bag so far with the new ownership of Eastin air.
Eric Luchterhand
I had been using another company for my annual AC tune-ups. Just switched to Eastin Heating & air. Couldn't be happier with their service! great customer service over the phone and the Tech was very respectful and professional. I will be using them again!
Ryan Conley
Such a great company! Came out and diagnosed our problem. Quoted us a very reasonable price to fix a leak in our coil and add some additional parts. Was able to get a tech out a day earlier than expected which was a life saver with this Texas summer heat! Techs Josh and Chris were extremely professional, knowledgeable and very nice guys! Highly recommended using Eastin for your Heating and Air needs. Will definitely be using them for our HVAC needs going forward!
Beau Fidler
Unbelievable service and professionalism! I had very high humidity in my home and they sent an owner out immediately to personally resolve the issue. He spent 4 hours diagnosing it in the summer heat which saved me significant time and costs. I highly recommend Eastin Heating and Air!
Ron Galvan
They we’re prompt and in time. Explained all systems and recommendations. Great job.
Santiago Flores-Alvarez
Nathan came out to my place 30 min after calling and was right on time. He was very professional and honest. Highly recommend!
Uriah Rohrbacher
Best HVAC experience ever! Had to call out Eastin Air for an incredible experience! We have a dual zone heat pump with a zone control board and our furnace stopped working the day before the temp dropped down to 40’s. These guys diagnosed a complex system and troubleshooted over 50 wires and identified a short in the system and fixed it ASAP!
These guys were extremely kind to our 5 year old son, professional, timely, communicative, and super fair on pricing. I would highly recommend them to anyone in need of hearing/cooling help!
Ron Combs
Mark is an old friend of mine. He installed this a/c unit himself. All I asked for is to replace the condenser fan motor and all they want to do is sell me a new a/c system. The a/c works wonderful but the condenser fan motor is going out. All I want to fix is the fan motor.
This is an update. A little misunderstanding but all is well now. Josh came out and replaced the fan motor and everything works perfect.
Lisa Barrett
First time using Eastin and was very satisfied! They were very polite and professional from start to finish! Will definitely call them again!!