BV Air conditioning & heating

They came today and they fixed my AC for it to start working, and they were on time as well and were very patient with me, and it has a reasonable price as well. Highly recommend! -Tina

We had a 25+ year old system finally give up on us 2 weeks ago and called BV A/C & Heating to come take a look. Two technicians came out same day inspected the system and afterwards recommended to replace the system (which we already knew would be the likely answer). The owner, John, came out later on the same day to give us a quote on a new system and to inspect the duct-work which was also 25+ years old. His inspection was thorough and afterwards showed us photos he had taken of how the old duct-work had either deteriorated or been installed sub-optimally.

He then went over our options and gave us a quote for various systems with different SEER ratings. John provided great information and when we told him we needed to think about the options, there was no high pressure selling. He said he understood and respectfully left for us to contemplate.

Having had A/C work done for another home before, I could already tell his quote was fair, but to be sure we got another reference for HVAC service from a trusted friend in the construction industry. The other HVAC company also seemed honest and capable of quality work, but their quote was several thousand dollars more than BV's.

We decided on BV and to have the complete A/C system replaced with new duct-worked installed. John again came out on the same day to finalize the paperwork and said he would have a crew out the next day to start work. He said that they might need two days to complete the entire install, but would try to finish in one day to have us up and running with A/C in this oppressive Texas heat.

The BV crew showed up early the next morning and immediately started work. As others have mentioned, they laid down tarps inside the house where they needed to and in general, worked diligently and respectfully of the property. The BV crew also took the time to answer questions I had while they were installing the system. They ended up finishing the entire install with duct-work around 6 PM and had the A/C up and blowing cold air! At some point, John had showed up to the worksite to work along side his crew and as they were nearing completion, went over the installation with me. We even climbed into the attic space so he could go over what they had done for the duct installations.

So how is the new system? FANTASTIC. The majority of the house is now an icebox. Except...the master bedroom which has always been on the hot side during summer due to it being located almost as far as it could be from the air handler, high ceilings, and almost no insulation between ceiling and roof. When we mentioned this to John he suggested moving the supply manifold closer to the master to see if that would improve things and if not then to give him a call back.

We gave the new A/C system 2 weeks to try it out but still felt the room was a little to warm. We called John again and told him that the master was too warm. Within 2 days he had two more technicians come out to cut out a new vent in the master ceiling and install a new duct line from the supply directly to the master. Happy to report that now the room is nice and cool like the rest of the house! BV and John did not charge extra for this additional vent and duct to be added.

I know this review is a little tl;dr, but it is a very comprehensive review of what actually transpired. I can say I am very happy with the professionalism of BV and their staff, the quality of their work, and the integrity of their owner John. I would certainly recommend to anyone who needs HVAC services to at least give BV a call for a consultation and quote. They will not disappoint.

I HIGHLY RECOMMEND this company! Excellent service all together plus a great attitude that enlightens your soul. Please do not hesitate to hire Mr. John. He is one of the BEST in town for sure. John, I sincerely appreciate your OUTSTANDING service!!!!!!! MAY GOD BLESS YOUR BUSINESS MUCH MORE!

I am a first time customer with them who did my homework and searched for the best company. I found them highly recommended on Nextdoor and decided to call them. I'm glad I did and boy were they patient with me. I had a bad experience with a different AC company and so was hesitant to believe anything I was told, but John from the company was very detailed and was easy to talk to. We had frequent communication back and forth for several days and he answered all my questions, detailing the service and pricing. John responded to me during the weekend on both Saturday and Sunday!

I had my 13 year old AC system replaced by the crew yesterday and they were punctual, professional, and very considerate. They laid out a tarp all the way up the stairs to my attic and swapped out my indoor and outdoor AC system. It's true what other people on the review say, they do clean up after themselves. They even turned on the system and waited to make sure the entire system was working and fine tuned.

Later I checked on my system's warranty and found that they had taken care of all the paperwork too!

I am extremely satisfied and happy with the quality of the system and the thoroughness of the service. BV Air Conditioning & Heating has gained a loyal customer and I will rely on them from now on for my service needs.

I highly recommend them and will recommend them on Nextdoor as well. They are the real deal.

John and his Team was very professional in the installation of my HVAC in Grand Prairie. They arrived on time and performed the work as promised. They installed a 5/Ton A/C unit for downstairs with a 4/Ton A/C unit upstairs and they completely reconstructed the HVAC in the attic. If you are looking for quality professional installation of your HVAC, I highly recommend John of BV Air Conditioning and Heating. You will be extremely satisfied with their service. Five Stars all around.

Earl in Grand Prairie.

I am 62 years old and I have not seen a company this impressive in a long time! They respond quickly. They are very professional with "yes sir" and "no sir". They wear uniforms. I had a complete AC system installed and their price beat the competition by a wide margin. During the installation they used drop cloths on my floor and cleaned up when finished. I honestly can't think of one single thing that they could have done to impress me more! They have earned a customer for life with me! Great job John!

Done great job , I highly recommend their company.
Thank You Guys.

John and his team came and replaced our AC unit in one day. Kept their words and came back for the 1 year warranty check up. Thank you for keeping us comfortable!

I have replaced two AC systems with BV now. John is very professional and patient. I usually ask a lot of questions and do tons of research before making a decision. John did not push me to make a quick decision but instead provided me with all the detailed information I requested. Their work quality is also very good, and they keep my floor clean. Highly recommended!

My AC unit needed to be replaced. BV Air headed towards my home as soon as I got off the phone with them. They showed up earlier than the expected appt. They gave the best price and was able to change out our unit within the next day. I highly recommend their company.