These guys are knowledgeable, honest and extremely fair in pricing. We moved into a new home, 2rd day the Condensor Fan started failing. Called the original install co. on a weekend. We needed a quick reasonable fix. They took advantage of situation, hot/no AC, tried to sell us a whole new system. I called Gulf Coast AC, late in the day on a Saturday. They came out (no charge diagnostic!) earlier than promised and had AC unit working on old fan unit within 10 min. New fan motor installed next day for a third the cost of other co. They proved themselves and earned my business. Thks.
Highly Recommend using Gulf Coast. Very professional & courteous. We had family coming in from out of town & our AC quit working. They made an appointment for same day as I called.. They found that my AC needed to be replaced & gave me a very reasonable quote. They had the equipment & installed the next day. Great communication I received text updates letting me know every detail from initial call to completion of install. We will use them for all HVAC service from now on.
Called them around 9am. My AC stopped cooling in the middle of the night and my house was sitting at 80 degrees already. With such a busy schedule, they originally told me they wouldn’t be able to get to me until the afternoon. No problem. Next thing I know I’m getting a text at 10:15 am saying he was on the way. He showed up and found that it was the capacitor, put a used one on to get my house cooled down, and then said he would come back later in the afternoon to put on the new one and wouldn’t take my money until he returned to finish the job.
The man didn’t look at me and my family as another job, but as people in need. Super friendly, super professional, and just an all around great guy. Very reasonable pricing too. I’ll never do business anywhere else.
The gentlemen that showed up exceeded my expectations. My AC unit stopped working due to a water overflow. Both gentlemen arrived beating their time of arrival, on a Sunday in less than an hour after I contacted them. They got my AC unit back up and running in a matter of 10 minutes or less after arriving. Thank you both for all that you do and I will definitely be using these gentlemen again should another issue arise.
Called on Friday night, tech came over see what’s the problem. He returned Saturday morning with the parts and had me back up and 😎 in no time. At a very affordable price. Would highly recommend!
Thomas was very pleasant and polite, and came out at the original time he estimated. His text system is great too - the program sent a good heads-up for arrival. He checked my a/c out, determined the minor issue, completed the little repairs he needed to do and gave me some great pointers for general maintenance. He did not try to up-sell me on anything, and did not try to push some service that I didn't really need. I will definitely recommend him to others, and will use him in the future if/when we need something done.
Jason and his crew did an excellent job from quote to completion. He was able to come by shortly after I called and visualized the entire project. With a smile and a handshake I knew I had chosen the right company to trust. Not only was the customer service 5 star, the pricing was 5 star (better quote than 2 other companies). 48 hours later we just got the project completed and everything is looking cool for the summer ahead. Would definitely recommend to all friends and family. Thanks Gulf Coast!
We needed a whole new AC unit in our rental home. Thomas and his team made the long distance business transaction painless! Immediately, we knew that Gulf Coast AC was the best company for the job. The quote was very fair and the work was high quality. We received pictures along the way to give us peace of mind that the work was progressing. We're very impressed and most definitely recommend Gulf Coast AC for the next job and the next. Thank you!
Thomas from Gulf Coast AC did consultation/inspection work only for us and came on a recommendation from our neighbor who was happy with his work.
The reason for posting this review is that even though the job was small, Thomas went above and beyond in terms of helping us at the time, as well follow through assistance. Conclusions of his inspection finally let us resolve the issue with insurance company that was on-going for 6+ months. While there he fixed incorrect wiring despite not having to do so (previous contractor left it an improper state (fire-hazard)). Months later when we needed advice on a separate issue with a different contractor (sent by the insurance company) he patiently walked us through ins and outs of what was going on and what to watch out for.
Was pleasantly surprised by the care/effort shown and how the company treated us as customers, especially when comparing to a lot of other contractors that worked on our homes.
T Sterne
These guys are knowledgeable, honest and extremely fair in pricing. We moved into a new home, 2rd day the Condensor Fan started failing. Called the original install co. on a weekend. We needed a quick reasonable fix. They took advantage of situation, hot/no AC, tried to sell us a whole new system.
I called Gulf Coast AC, late in the day on a Saturday. They came out (no charge diagnostic!) earlier than promised and had AC unit working on old fan unit within 10 min. New fan motor installed next day for a third the cost of other co. They proved themselves and earned my business. Thks.
Fred Peters
Highly Recommend using Gulf Coast. Very professional & courteous. We had family coming in from out of town & our AC quit working. They made an appointment for same day as I called.. They found that my AC needed to be replaced & gave me a very reasonable quote. They had the equipment & installed the next day. Great communication I received text updates letting me know every detail from initial call to completion of install. We will use them for all HVAC service from now on.
Anthony Ortegon
These guys are great!
Called them around 9am. My AC stopped cooling in the middle of the night and my house was sitting at 80 degrees already. With such a busy schedule, they originally told me they wouldn’t be able to get to me until the afternoon. No problem. Next thing I know I’m getting a text at 10:15 am saying he was on the way. He showed up and found that it was the capacitor, put a used one on to get my house cooled down, and then said he would come back later in the afternoon to put on the new one and wouldn’t take my money until he returned to finish the job.
The man didn’t look at me and my family as another job, but as people in need. Super friendly, super professional, and just an all around great guy. Very reasonable pricing too. I’ll never do business anywhere else.
Travis Harr
They came right out on a Sunday and had my issue fixed in no time! Will use again for any future service needs!
Steve Mouton
The gentlemen that showed up exceeded my expectations. My AC unit stopped working due to a water overflow. Both gentlemen arrived beating their time of arrival, on a Sunday in less than an hour after I contacted them. They got my AC unit back up and running in a matter of 10 minutes or less after arriving. Thank you both for all that you do and I will definitely be using these gentlemen again should another issue arise.
Piranski Joseph
Called on Friday night, tech came over see what’s the problem. He returned Saturday morning with the parts and had me back up and 😎 in no time. At a very affordable price. Would highly recommend!
Kennison Menaldi
Thomas was very pleasant and polite, and came out at the original time he estimated. His text system is great too - the program sent a good heads-up for arrival. He checked my a/c out, determined the minor issue, completed the little repairs he needed to do and gave me some great pointers for general maintenance. He did not try to up-sell me on anything, and did not try to push some service that I didn't really need. I will definitely recommend him to others, and will use him in the future if/when we need something done.
Andrew
Jason and his crew did an excellent job from quote to completion. He was able to come by shortly after I called and visualized the entire project. With a smile and a handshake I knew I had chosen the right company to trust. Not only was the customer service 5 star, the pricing was 5 star (better quote than 2 other companies). 48 hours later we just got the project completed and everything is looking cool for the summer ahead. Would definitely recommend to all friends and family. Thanks Gulf Coast!
Andrea Hale
We needed a whole new AC unit in our rental home. Thomas and his team made the long distance business transaction painless! Immediately, we knew that Gulf Coast AC was the best company for the job. The quote was very fair and the work was high quality. We received pictures along the way to give us peace of mind that the work was progressing. We're very impressed and most definitely recommend Gulf Coast AC for the next job and the next. Thank you!
Jay K
Thomas from Gulf Coast AC did consultation/inspection work only for us and came on a recommendation from our neighbor who was happy with his work.
The reason for posting this review is that even though the job was small, Thomas went above and beyond in terms of helping us at the time, as well follow through assistance. Conclusions of his inspection finally let us resolve the issue with insurance company that was on-going for 6+ months. While there he fixed incorrect wiring despite not having to do so (previous contractor left it an improper state (fire-hazard)). Months later when we needed advice on a separate issue with a different contractor (sent by the insurance company) he patiently walked us through ins and outs of what was going on and what to watch out for.
Was pleasantly surprised by the care/effort shown and how the company treated us as customers, especially when comparing to a lot of other contractors that worked on our homes.