Thomas Heating and Air Conditioning LLC

Horrible. Never called back. Took many calls to get them to come out through my home warranty. When they did they tried to upset everything. I had an actual professional a/c company come out after and show all the fake things this company tried to upsell me on. Use a good company instead of these guys.

They replied and said I’ve never contacted but that just shows and extreme un professionalism from them. Sad.

EDIT: They responded and said ive never contacted but they have literally been at my house twice. The response shows they are even more shady than my original issue. Stay away from them for sure.

In the middle of an East Texas summer heat wave, our AC went out. Old Republic Home Protection immediately assigned a contractor who determined that we needed a new unit. After two weeks we still had no AC. We were having trouble with the assigned contractor not doing what he said he would do and not communicating with us, so we expressed our frustration to Old Republic. This was a Thursday evening. Friday morning, Old Republic assigned a new contractor, Thomas Heating Air Conditioning. This new contractor was amazing! They came out early friday afternoon to inspect the unit and get information, purchased a replacement unit that same day, and Monday morning had a crew of eight people at our home to install the new inside and outside units. By 1 pm Monday we had AC! This was no easy job we learned, because the unit is a downward flow unit which is not standard. In fact, the heating unit had to be replaced as well, and Gerry Thomas, the owner, who was very hands-on and communicated with us extremely well, had a piece especially fabricated to fit correctly onto the system.

We are extremely grateful to Old Republic and Thomas Heating Air Conditioning. We HIGHLY recommend them to anyone looking to work with a home warranty company or AC & heating company. In fact, we have already recommended Thomas Heating Air Conditioning to our realtor and some friends, because we want the people we care about to know where they can get great air conditioning and heating service if they need it.

These men went above and beyond to help me during the coldest time I ever remember Canton having. My heating unit went out and had to be replaced. These men came early and stayed until way after dark. They were not going to leave until I had heat. They kept me updated on their progress. If they told you something, they kept their word. During the snow storm, my mailbox was run over. They came today and fixed my mailbox! No charge! I highly recommend this company to everyone. You will not be disappointed!

Thomas H&A were very responsive to our needs. Came out when they said they would and answered all our questions. They removed the old air conditioner that was installed incorrectly and too small for the area and installed a new one. Tried to get the warranty with the old air conditioner to kick in but were refused because of the incorrect jury rigged too small air conditioner. They worked hard and got it right. We were very pleased and will continue to use them for maintenance.

I rent a small 800sqft house. The owners called a AC repair company to resolve a heating issue with the central unit and left the problem worse than it was before. Called and spent my own money on Thomas and had the problem fixed in half the time it took the rental company to even call me back after their repair "expert" tried to fix the issue. Worth every penny I paid.

We discovered that field mice had been chewing at the wires of our heating/air conditioning fan outside. I called Thomas Heating late in the afternoon and they were at my home the very next morning. I couldn't have asked for a more professional, friendly person, Gerry. The pricing was incredible (wires had to be replaced and he even added the new regulation covering for the wires). He let me know up front everything he was going to do and the approximate cost. Fantastic company and I highly recommend them! Thank you Gerry.

If you want 5 star service call Thomas heating and Air. They show up quick get the job done. Gerry is a very generous guy and won’t try to over charge you. Would highly recommend.

Our heat went out late last night, called them this morning and they had a few others scheduled ahead of us but they made it out this afternoon and were able to fix the problem quickly and at a reasonable price. So thankful with the snow and freezing temperatures coming this week!

Great service! A/C went out on a Sunday morning, I called Thomas heat and air and had repair guy at my house an hour after I called on a Sunday! A/C was repaired in less than an hour. Highly recommended!

Called them on a Saturday night at 8:00pm. They worked me into the schedule quickly. They were very fast and professional. I would highly recommend them, and will be calling them for any future HVAC needed.