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Resilience Heating and Cooling, LLC Reviews - 47

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mary Selvera

I love and feel very blessed to have found Resilience Heating and Cooling. Yusuan is quick to respond and always on time. He is efficient and very professional. He is great at explaining questions I might have and has a very pleasant personality! I would definitely recommend them without hesitation.

B F

Resilience originally installed our unit and have been back twice - routine maintenance and today, a blocked pipe. Each time they have been thorough, friendly, professional, and totally excellent - all at very reasonable prices. I recommend them highly.

Samuel Bridge

My HVAC system was 21 years old and had stopped working completely.
Not the cheapest bid we received but they were great communicators and very easy to work with.
Job was completed in 1.5 days great service. Very respectful.
Would 100% recommend.

Jeffrey Bergman

I was very happy with my whole house AC replacement from Resilience Heating & Cooling. They were recommended to me by my neighbors and I'm so glad he did. Yusuan was very clear in his communications and made sure I understood everything that I was getting. His team installed the AC quickly and his work was incredibly clean. He even brought me a portable AC unit to use until he was able to do the install. And on top of it all, his quote was the best price of all of my quotes. Thanks Resilience!

Erick Luna

Yusuan and his team were very professional, efficient, and super quick to get us on their schedule. Will definitely use them for our future A/C and heating needs.

David M

Our 25 year AC needed replacing. We contacted 12 Austin AC companies, got bids and asked questions of all. I am also an engineer and have run a few businesses, not my first rodeo. Spent a few weeks learning and deciding.
Every once in a while you run across a company that is just nailing it. An owner that is engaged and responsive, focused on quality and customer service. An experienced crew that works in competent unison. Resilience Heating and Cooling is that company.
Their bid was not our lowest, but it did deliver the most value.
The work was impeccable, extra care was taken in the details, everything was code -- but quality show in the details. Yusuan and crew took the extra time to seal two leaky plenums, to rerun the drain lines, to update the gas piping, dedicated the time it takes to teach us the new controls, even the work area was cleaner than when they got here, and shoe covers were used when they were in the house.
The project happened at speed, we were cool by early afternoon. They respected our COVID distancing requests -- as we are protecting those we love -- thank you.
Bottom line, put Resilience on your list any time you need AC work.
You will not find better quality, value, and responsiveness. You gotta love an Austin business doing good. Keep it up guys!!

Update: after a few days, my Austin energy app is showing that our electrical consumption is at 60% of what it was prior to the install and we are more comfortable than we have been in years. This savings more than offsets costs of getting the right equipment -- thank you Resilience for the recommendation. Wish there was another star...

Jeremy & Jennifer Eng

Had the AC go out in my AirBNB hours before guests arrived. No other company could come look at it same day. Resilience Heating and Cooling squeezed us in and hustled to get it up and running. Thank you for saving us!

Christina Fenrich

Excellent service and prices. Yusuan Llauger and his technicians replaced our old HVAC system and ductwork in a timely and professional manner. Highly recommended.

Adam Matthews

Our condenser stopped working on a 100° day and the house was heating up fast.

Resilience responded within about 10 minutes and came over just a few hours later. Yusuan got everything running again in no time, and did a full service on both our units while he was here.

Super nice guy, friendly, efficient, used shoe covers when he entered the house and left everything clean and tidy.

I highly recommend Resilience and will definitely use them again - but hopefully not any time soon!

James and Lindsay Huang

Yusuan was a pleasure to work with. We contacted several HVAC companies. Resilience Heating and Cooling offered fair pricing, with exceptional service and communication. The entire process was easy for the client. Highly recommended!

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