We had a replacement system installed about two months ago. Faught was replacing a system that they installed for us 25 years ago. The removal/install was great - quick, efficient, and very professional. I can't recommend them enough.
I was extremly impressed with thier review of my needs. They were able to schedule me quickly and the job was done efficiently and on time. My job was a bit harder than most due to having an older home. They commited to helping my family and they have earned my future business and referrals. I would highly recommend.
We’ve had lots of AC problems with other companies through the years. We got a new unit through Faught a few years ago and it’s worked great. However one morning we woke up to no AC. Called Faught and Mark came out that afternoon and got the repairs done! Thank you Mark!
Everyone I have met with this company has had a great attitude. Everyone always explains what they're doing or how the system works. The answer questions and I never feel like they're trying to work fast to make it to the next job. What I really liked was one tech told me he really enjoyed working with the other co-workers and everyone here seems to get along really well.
We highly recommend the company.All were hard working professionals and the job was done on time as promised. Brandon Faught did all the paper work for the city’s rebate program. A locally family owned company,someone was always available to answer our questions.
Mark was extremely competent and they treated us very fairly. And after a full day together we still had problems with our unit but Mark came out on a Sunday did troubleshooting and we believe correct the problem. They show up when they say they’re going to be there and stay on it until it’s done.
Terrible customer service. I called on 5/29/19 at 11:04 AM and tried to talk to the existing customer line. A woman answered and I have never talked to someone so rude. When I asked my question, she quickly mumbled something I could not understand. Before I could ask her to repeat it, and before I could say another thing, she quickly said goodbye and hung up. If you don’t want to be treated like dirt from someone who is supposed to be doing customer service, then stay far away from this company.
They were recommended by a friend and I’m extremely grateful. I trust their advice and patience explaining my options. They were punctual, friendly, and exceeded my expectations. I’ll be referring my friends and family.
Rich Weigand
We had a replacement system installed about two months ago. Faught was replacing a system that they installed for us 25 years ago. The removal/install was great - quick, efficient, and very professional. I can't recommend them enough.
Federico Guardia
I was extremly impressed with thier review of my needs. They were able to schedule me quickly and the job was done efficiently and on time. My job was a bit harder than most due to having an older home. They commited to helping my family and they have earned my future business and referrals. I would highly recommend.
Frances Jordan
We’ve had lots of AC problems with other companies through the years. We got a new unit through Faught a few years ago and it’s worked great. However one morning we woke up to no AC. Called Faught and Mark came out that afternoon and got the repairs done! Thank you Mark!
Dylan Shrawder
Everyone I have met with this company has had a great attitude. Everyone always explains what they're doing or how the system works. The answer questions and I never feel like they're trying to work fast to make it to the next job. What I really liked was one tech told me he really enjoyed working with the other co-workers and everyone here seems to get along really well.
john cook filippidis
We highly recommend the company.All were hard working professionals and the job was done on time as promised.
Brandon Faught did all the paper work for the city’s rebate program.
A locally family owned company,someone was always available to answer our questions.
Steven Duke
Mark was extremely competent and they treated us very fairly. And after a full day together we still had problems with our unit but Mark came out on a Sunday did troubleshooting and we believe correct the problem. They show up when they say they’re going to be there and stay on it until it’s done.
Charlie G
Terrible customer service. I called on 5/29/19 at 11:04 AM and tried to talk to the existing customer line. A woman answered and I have never talked to someone so rude. When I asked my question, she quickly mumbled something I could not understand. Before I could ask her to repeat it, and before I could say another thing, she quickly said goodbye and hung up.
If you don’t want to be treated like dirt from someone who is supposed to be doing customer service, then stay far away from this company.
Joshua Shebesta
They were recommended by a friend and I’m extremely grateful. I trust their advice and patience explaining my options. They were punctual, friendly, and exceeded my expectations. I’ll be referring my friends and family.
William Hudson
Faught continues to be our "go to" AC contractors. Helpful, professional and courteous. Definitely 5 star.
stacy tyler
The company wss very prompt even on a Saturday. Mark was efficent and pleasant, working in 104 degrees. They will always be service company