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  • Onsite services

Air Conditioning Specialists Reviews - 7

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lee Rogers

This was the best service experience my wife and I have had in years!!! Yesterday our air conditioner in our home stopped cooling. I called the firm we had used previously - they explained our compressor was worn out and a complete new system was needed. There recommendation was a $21,000 replacement...

I was a bit taken aback by the lack of explanation - so opted for a second opinion. I contacted Air Conditioning Specialists the next day. They were able to come out the same day - did a thorough inspection of our unit and determine it was merely a problem with a compressor part (the capacitor) repaired the issue that day and we immediately a working unit!

The Sales Manager Dave - gave a thorough explanation of the problem and exactly what we need to do to maximize the life of our unit. We were so happy with the service we received we immediately signed up for their annual maintenance program.

Our total bill for the service and signing up for the maintenance program was a bit under $300 - verses the previous bid of $21,000 from the first firm we contacted.

We will be a client of Air Conditioning Specialists exclusively going forward.

I would recommend Air Conditioning Specialists for anyone who is looking for honest answers - they are "the real deal"!!!

Lee Rogers
Towers of Town Lake
Austin, Texas

Paula Ferris

This company is a rip off, and they don’t know what they’re doing! They came on a Sunday to fix both my units, so they said it would be an extra charge. After 3 hours, they added freon to one unit & charged me $1300 & said I needed a new motor on the other. Dean’s AC came the next day & said the unit didn’t need a new motor, but a fan instead. They fixed it for $300. I called AC Specialists to complain, but the manager said $1300 was a fair price. Beware!!

Kathleen Coyle

Our first experience with this company came as a result of our failed air conditioning one hot July day. I called them and said we were new customers and even though they had many no a/c calls to handle they made it to us late in the morning that same day. They repaired our unit and have been servicing our equipment ever since. They do preventative maintenance and keep us apprised of any potential issues. The cost is comparable to other companies. The service personnel are knowledgeable and professional as well as neatly dressed and friendly.

Sounthaly Outhavong

I recently had a home I was buying vandalized, and I wanted to make sure that all the major home systems were in good shape. There was a lot of damage to the ceiling where the person went into the attic, and the heater had been turned up to the max.

I called Air Conditioning Specialists to come out and assess the damage and provide me a quote on repair work needed. Even though they were booked for the day, they were able to squeeze me into one of their tech's schedules. Although I mainly had him come to check out the duct work in the attic, he made sure to check the entire system in case the person had caused other malicious damage. Even though there was some damage to the duct work where the person had crawled over it, the tech said it was still in OK shape and would work fine. He also gave me a few tips about the air filters and to not turn on the HVAC while the drywall was being sanded, very handy things I didn't know but became super helpful later. Even though he could have told me to change out the duct work, because insurance would have covered it, he gave me an honest assessment.

if I ever have any problems again or need to replace the HVAC which is getting on the older side, I would definitely call them again to do the work!

Stuart Weikel

So glad to have heat today as temps plunged overnight. After an estimate from another company that seemed really high for blower motor replacement (and a strong suggestion that we should consider replacing the whole system) we called Air Conditioning Specialists on a friend's recommendation. Tech arrived at around 2 and we were back in heat for well under half what the other company was going to charge. Felt like we were dealt with very fairly.

Vidisha Chirra

Had a great experience with Josh from AC specialists. Josh was very helpful and explained the issue in detai took all safety precautions of mask and shoe covers. He promptly flushed out the AC drain pipes which was causing our compressor to shut off. Will definitely recommend Josh and the company to all friends!

david mckallip

Great knowledge, service, and prices. Their a/c replacement was significantly less than the other major companies (that advertise).

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