Climate Experts A/C and Heating Inc
Amenities
- Wheelchair accessible parking lot
Climate Experts A/C and Heating Inc Reviews - 28
4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Richard Wingo
Never used this AC service before as our old provider has closed. I would definitely recommend William and his company. He is a great communicator telling you when he will arrive..he is clear about what work he is performing and the costs up front. He fixed us up quickly and his prices were fair. I plan to use his service again. He is very knowledgeable about AC systems and components. From my first experience he is someone I feel is honest and trustworthy. Great to deal with a small local business.
Kyle Deer
Kind, professional, on-time, and job thoroughly completed. The technician even reduced the price I already agreed to because the labor required was less than his original estimate. This display of integrity and the quality of service is impressive. Definitely recommend!
David Hoelscher
My compressor unit failed spectacularly, so I requested repair quotes online from a dozen local A/C repair businesses. Climate Experts was the only company willing to generate a quote based on my description and a few photos, which saved both time and money. Within a week, the repair was complete in just one visit lasting a few hours. There were no surprises, and everything is once again working beautifully. I highly recommend Climate Experts. The price was great and the service was both exceptional and professional.
Raymond Frank
I called this company because their sticker was on my A/C, I ended up leaving my name and number as a message only to get a very rude call back. On the call back they told me they had no idea who I was or why I was calling... which I explained in the message. When I told him it was my wife who purchased the unit I was having issues with, which is why I wasn't sure it was them who installed it he said "She's not in our system either" I hadn't even given him her name. When I gave him her name he asked why I didn't included her name in my message, well my guy it's because you were returning my call. After "looking her up in the system" he said she wasn't there then asked why I would call them, I guess it was hard for them to understand that their sticker was on my unit? It just seems this company didn't want the job at all. They were very rude and very unprofessional.
Also be aware of all their 5 star reviews from people with this being their only review.
Update: This company has said that I was looking for something for free which was not the case I was calling because my wife who purchased the system before we were married said she liked working with the last people that came out, seeing you sticker on the unit and where it connects to the house I thought it might have been this company. You can pretend that our conversation went some other way but when you look the other low reviews they say the same, YOUR ATTITUDE SUCKS. You can hide behind your 5 star reviews from people who have only rated your business (suspicious) but truth is you were rude. Also you did quote me without coming out $3,800, about $1400 more than what I ended up paying with someone else.
Jim Andrews Jr.
William came out and did a difficult install with great workmanship and is just like the name an expert. Really pleased with his work, would recommend him to anyone without hesitation. Thanks so much William, great job!!
Brittany Ponjavic
William and Climate Experts AC and Heating were amazing! My AC stopped working overnight and William was able to fit me into his busy schedule the same day I called when others were scheduling three days out. He had sympathy towards my situation with my warranty company that wasn't willing to cover the AC unit. William was very thorough and knew what he was talking about. His pricing was fair and didn't gouge me for unnecessary add on's. I highly recommend this company.
Kevin Krajewski
I called Climate Experts when my AC was acting up and just stopped working intermittently. I was expecting an awful bill and I'm sure an AC guy of less integrity would've taken advantage of my situation. But in my case they were able to charge me only for a routine maintenance. I like to watch service people when they come to my house. It was clear that William is a very skilled professional. He even took the time to explain everything he was doing to me, which as a do-it-yourself guy was very cool. It was a great experience. Great job!
Rob
William went above and beyond what I have experienced from other HVAC companies. He came out next day, took the time to diagnose the problem, and offered plenty of guidance in the process. He saved me thousands by taking the added time to deal with a warranty replacement that other companies had tried to talk me out of doing. What should have been a short service call turned into an all day affair on a holiday weekend as William replaced my unit. He can be direct, which some may not appreciate, but I found it refreshing.
Matthew Murphy
For over a decade, I have reached out to Bill and Climate Experts A/C and Heating to help keep my elderly mother's heating and A/C in good working order in her duplex. I trust them to be fair and provide the services needed without the risk of being sold something that we just did not need at the time.
After my mother passed away, I did not hesitate to contact Bill to come out and service the system and allow him entrance to the property even though I was not there. He immediately came out and provided the needed service. In fact, I think he left the house cleaner than how he found it.
Thank you Bill and Climate Experts A/C and Heating for always being a provider we can trust. I can't imagine using anyone else.
Justin Piepgrass
Just wanted to give William a shout out. He did a great job installing my new A/C new system a few years ago. it works like a charm. I definitely feel like we are saving money with the new A/C. he also has helped me maintain the system and if there is any issues, he is PROMPT in getting to me and taking care of the issue! I really appreciate that!