Scottco

Wouldn't you know it, all of my drains backed up on a Saturday and I was expecting the worst. I called my regular plumber and 2 others and nobody picked up the phone line (due to the weekend I'm sure). When I finally reached my regular plumber, they told me the earliest they could have somebody out was February 14 (Valentine's Day)🙄
So I crossed my fingers and called Scottco. They had somebody out to take a look that very same day (Saturday). Unfortunately he didn't have access to a camera. However, he tried his best to clear the clog. He was working over an hour but didn't charge me a cent. I made an appointment for the following Tuesday to have a camera available with a plumber for a possible diagnosis. (I'm sorry I'm unable to recall everyone's names) However, he spent a good 2 hours looking through my access lines and pipes attempting to determine where the plug or damage was. He narrowed it down to an area in my back yard close to my back fence and possible extending into the alley. Uh-oooh, this didn't sound good. However, I needed running water so I scheduled another visit for Thursday to hopefully clear out the clog. And same as Saturday's visit, there was no charge for Tuesday's camera visit. So, Thursday comes along and they spend a good 2-3 hours (perhaps longer) in my backyard trying their best to clear out the clog underground near my back fence leading into the alley. And, eureka! They finally got it. And I was so happy and blessed to only be charged their $99 drain cleaning special 😁 This was the total charge for all 3 visits 😳 I was astounded and thankful 🙏🏻 About 5 years prior to this, we had some cracked pipes beneath our home (1973 Belmar home) and I was expecting the same--and bracing myself for a repeat of busting through our floor tile and concrete foundation. Turns out that wasn't the case. It was my main drain line that needed clearing. The area was close to my back fence leading into the alley but not at the city's main sewer line. In the future, if I have any household issues or plumbing needs, I know who I'll be calling What's their saying?
Uh-Oh! Better call Scottco! 😄

Great Two-man Crew!
Honest Hard workers and very
knowledgeable and professional, THANK YOU SCOTTCO

I give 2 stars because the install was solid and functioning, the issue I had with them is they do not clean up behind themselves, they left dirty gloves in the back yard as well as broken pieces of pipes. When asked to clean up they attempted to hide the gloves and pipes in the holes they were filling, I’m not sure if company’s attempt to re level the soil as this one did not. Solid install terrible customer service from installers.

I had a membership with them where they would come check my ac units and plumbing in the spring and the heat units and electrical in the fall. When they came to check the units this spring, I was advised by the technician that we were going to have to replace a reverse valve on my small unit. He called me back a couple days later and gave me quote of about $700 for both part and labor. Well just about the time I was getting ready for them to come replace the valve we started getting rain and they could never come due to safety reasons. In between all the rescheduling I was advised of having to replace the compressor as well by a supervisor that had never even came and looked at my unit and he had originally given the technician a quote for repair for both of $3,200 and to replace $4,400. I then called and talked to the supervisor to ask why so much if just one year before we had replaced the compressor on our bigger unit and it had been less than $1,500. He then states well since you have been a member for two years I can give you a discount and gave me a quote to replace of $2,900. I ended up getting a second opinion because of all of this and it ended up just being it needed some freon and cost me about $200.

Scottco is our go-to company for plumbing/electrical/HVAC. Be nice if we didn’t have to use them so much, but they are also fast, efficient, and fix the problem. They are not necessarily the cheapest but I’ve had problems with others so at least in our case “you get what you pay for”.

Marcos did an excellent job and explained things very well. He was courteous and kind! Thank you. I will definitely call Scottco again in the future for my AC needs.

Scottco always does a great job. They did the plumbing and HVAC for me when I built my home and have taken care of it since. Troy and Nathan helped me this morning and did an outstanding job. They have been in my home before and I request them.

The guys came to fix my plumbing were really nice and professional. I’ve been using Scottco for over 10 years and they always do a great job.

Scottco has always been able to resolve my plumbing, A/C and leaking pipes issues. I found that being a member of the SuperSaver Club ensures I am eligible to call Scottco anytime day or night and a supervisor will call me back within 3O minutes and the appropriate skilled crafts- person dispatched to my home.

Called and explained exactly what I needed fixed and they showed up without any parts. Charged for service call even though did not do anything. Had Frank’s come out same day and they showed up with required equipment and parts to perform the repairs.