Cool Guys AC Services

James saved us tonight from this Texas heat! Got home from being gone all day to find out our AC was not running, it was 90° in our home! Called Cool Guys and James came out and fixed our AC quickly and professionally. Thank you!!

My A/C went out and called these guys because of all the good reviews. And all the reviews were right. TJ was awesome, he is the technician advisor and came out to look at my unit and explained what was going on with it. Given that my old unit was about 20 years old, he still gave me options to wither fix it or replace it. I chose to replace it due to my old unit being that old. I got a great system for a great price. The installation was great, very clean and did great work. These guys were very reliable, courteous, and know what they are doing. I have nothing bad at all to say about them. They did extra little things without me even asking. Great experience! I really appreciate it.

Late night service call on a Saturday night gave us peace of mind that our unit is working properly just needed some maintenance & to change out our filter. Got on the maintenance plan asap. Professional & courteous

Very overpriced! Would definitely shop around before going with them yes it was after hour's repair but for 10 minutes worth of work and a 20$ part I was charged almost 500$ !! I guess when it's a 100 degrees out side and your house is 90 degrees inside they can charge you more for your desperation ☹️

We called The Cool Guys after we received a quote from another place, we were looking for a second opinion because we were told we needed a whole new unit! The tech came out and was very professional, knowledgeable, and reassuring. He took care of us and replaced our outside motor and knew exactly what was wrong, then told us our unit did not needing replacing!! They gave us a better price, better quality of work, and what is most priceless additional reassurance! We will use them in the future for all our AC concerns!

After calling several other companies, not one of them came out this far(281 South). Thank goodness for Cool Guys! They are Outstanding! I was able to get an appointment quickly. Desiree got me scheduled within a few days, she also called me to let me know the technician, TJ was on his way. TJ was awesome, he checked the unit inside and out and told me what he found. He even cleaned several parts of the unit. He explained what he found so I could understand. I highly recommend Cool Guys, never mind calling anyone else!

James was awesome. He was able to quickly repair our unit, as well as lay out all of our options we had with our very old unit. I would highly recommend them to anybody having A/C issues.

James has always been courteous and shown up when promised. This company does excellent work and pricing is less than other companies I've used. I would highly recommend them!

They have great customer service all the way around from office personal to the tecs that come out and assess and the ones who install. What I don't care for is you have to stay on them and call and call to get things handled. And don't get me started on one of their financing company's we went thru, they are down right terrible!!! I wish I had better credit to get anyone else, they harass you all month long with emails and calls letting you know when your payment is due. Even when just making the monthly payment, the very next day an email for the following months bill.

From start to finish you all were "Cool Guys!"
(See what I did right there?!)
Mallory was very friendly and professional and got James to my home the same day!
Completely honest with assessment. When it came to placing new unit James didn't have to...but, gave me a great rate!! Sergio and Rodrigo came to place my unit and my expectations again were met with professionalism, smiles and sharing their knowledge with me every step of the process.
Thank you all so very much! Please continue the good work.
-Randal Glover