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Cool Guys AC Services Reviews - 54

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aldo Gonzalez

I had a technician come on the 14th to service my air conditioner he came twice that day because after he left the unit did not cool anymore i have it set at 72 and it is 90 degrees inside he said that a 17 degree difference was normal and that it should take a few hours for it to cool to the set temperature, now its the 19th and its still the same.

Mike Spillman

I have used Good Guys twice now, multiple houses. Each call request was responded to the same day and the problem was fixed same day, in both cases total time for call to unit fixed and running was approximately 3-4 hours. Don't expect to get off easy cost wise, but if you need that A/C unit up and running asap, it's damn good service.
Many thanks,
Mike

Angie Jakubowski

AC stopped cooling Friday. Called Cool Guys Sat morning 7:30 and they were at my house at 11:30am. Had the issue diagnosed and fixed within 30 min. Super friendly and very knowledgeable technician. Cool guys has serviced my AC for a few years now. I highly recommend them!!

Wtf Wtf (wtfwc)

Very professional good work honest no bs buisness you will get what you pay for and a honest anser to your problem even its bad news for your unit james and the install techs know what there doing and do great job the office personnel did everything thing they could do to get me a new unit at a fair price my dog appreciates that may not have made it if wasnt for them. They took the time on a sunday to give us the bad news and also helped me over the phone to fix what was going to go bad the next day. As well get a new unit asap and installed asap. We have to very small dogs that may have met thier end if wasnt for them. we love are dogs as anyone does. The techs worked fast .came aroud 10am installed by 1 or 2 stayed and tested everything air test for leaks electrical test for unit functionality everything was done the right way the first time temperature check for the unit as well. Techs are great service is fast and friendly. No one else is getting my ac buisness from here on out.

Tiffany

I have an almost 20year old A/C unit. I called out Cool Guys to check on my A/C because it wasn't blowing out any cold air. I thought it was a freon leak. Andy came out and was absolutely amazing and extremely knowledgable. He took his time to inform me on what could be happening with my unit before he looked at it. He took his time to look at my a/c unit inside and out, took pictures, found the problem (not freon) and fixed it quickly. Afterwards he even took the time to educate me about my furnace and things to look out for. I was super impressed with Andy and will absolutely be using Cool Guys for all my A/C needs. Also, I really love how everything is paperless, how I got a text to remind me of my appointment and I got a very thorough email receipt that showed all the work Andy did with all the pictures he took. Great experience overall :)

Bruce Harris

JT was awesome. Polite, efficient and most importantly he educated us about what he was doing and what we could do to make sure our system stays running efficiently.

Richard Poore

They always take care of me. They gave me a great deal on replacing my A/C and have kept it running since.

Stephen Whitehead

This is the second time Justin came out. He is upfront, kind and respectful to my spouse, who was a bit cranky. He fixed both of our issues with the AC quickly and correctly. Thank you Justin for cooling our home down!

Eddie Upham

James came out and checked our system inside and out. He then replaced the filter and then washed down the outside unit to help it cool better.

Victoria Penn

I've used the Cool Guys to service my HVAC twice and both times they have provided fast, exceptional service at a fair price. They definitely have my business for many years to come!

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