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    Legit Heating and Air LLC Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Johnny Smith

    They installed a furnace and a ac unit. The furnace had problems staying running. After a phone call a guy came out and looked at it. Said he had to order a part. So while we waited with no heat. Needless to say never heard from them again. I would not recommend this company

    Joaquina Alcantar

    If you are someone like me who doesn't know anything about AC units Legit is the company for you. Rod is extremely knowledgeable and takes the time to explain everything and give you multiple options to choose from, each thoroughly explained with risk and benefits of each. He is conscience of your needs and does not try and over sale a product or suggest unnecessary fixes. I will not ever use another company. I will be calling him anytime I have an issue with my units. Thanks Rod for being an honest man of integrity! Not many left in the business world!!

    Ataysia Allon

    The man who came and replaced our central air & heat was amazing! He was so polite, was able to squeeze us in the next day after we called, he was on time, and finished the services quickly. He took his time and explained to us what we needed to do to keep things running smooth & maintenance. I 100% recommend his services! We are very satisfied.

    Michael Rainey

    I can’t say enough great things about this crew! They are extremely professional, knowledgeable, timely, amazing communication, friendly, all around great guys! They responded within 3hrs of our A/C going out to quickly diagnose the issue. They were able to get it working while they found a local unit to replace the badly rusted furnace we had in our home. They dropped off the new unit same day and installed it the next business day. I would recommend them for all of your HVAC needs and they were even able to recommend a plumber and went out of their way to assist during a freak water pipe rupture (not at all related to their work on the property). Give Legit a call and you won’t regret it!

    Andrea Scott

    By far the best experience! Extremely fast and friendly! He knows his stuff! Gave fair and honest estimates and opinions of issues. Was able to replace our entire unit with in 24 hours! With us living in another city it's very reassuring that we have someone that we can contact for our college kids that live in Abilene.

    Bill

    Will forever have my business, highly recommend if you need anything serviced with your heating and A/C. Rod helped me out at 10 pm at night got my A/C going again. This is truly an amazing company that cares about customer service.

    Stefan Telasco

    My Air Conditioner had turned off out of no where and i tried to figure it out on my own to no success. so i called and Rod told me everything i needed to know with extreme professionalism. he was knowledgeable on how my unit worked and the wiring past owners had did to make everything all weird. he informed me of how things worked and how not to end up shocking myself. best experience I have had with any repair/ maintenance service in Abilene, highly recommend.

    Lashauna Dowdy

    Legit heating and air was THE most professional company I have ever come in contact with. The gentleman Rod who serviced my home was friendly, knowledgeable, offered options to solve the problem, and very helpful. I suggest anyone in the local area needing A/C service please contact this company and ask for Rod! I am very happy!

    Pam Kirby

    He can after hours to check out the system, then returned the next night to put the new part in. He was kind and and considerate a pure lifesaver. I have cats and they were feeling the affects of the heat.i was surprised that he was able to come so quickly. Others company's said at least one to two days if that. Great company they are going to be my go to people from now on.

    John Collums

    The absolute worst experience ever! This man, Rod, came to my rental house and stayed 25 minutes "repairing" my HVAC unit. What he did was replace a $12 transformer and maybe move around some low voltage wire. He charged me $500 for this "service". Less than three hours later the unit was performing worse than ever, so I called Rod back. He declared that it was an "electrical issue" and left without doing anything else. I called out the electrician and corrected the "issue" that Rod said would fix my problem. Now, Rod refuses to return without being paid more money! Stay away from this scam artist. He charges you upfront and then runs when the "services" he provides fail.

    ***Update after contractor reply: First of all, let's definitely set the record straight. I am a licensed HVAC technician - not a contractor. That is why I had my wife call you in the first place. I was stumped on a diagnosis and wanted a second opinion. Big mistake calling you! After spending $500 total with you (easily verified by my Paypal receipts) I still had to spend more money with another company to have the system repaired correctly.
    You were there 25 minutes because we verified it with security camera footage of you onsite. I find it very telling of your true nature that you would accuse an 80 year old disabled lady of lying about how long you were on site.
    As for disrespecting you and your business, I find this hilarious. You called me with your "electrician" buddy in the background and then had him ambush me once you thought it appropriate. Of course I was angered that a third party was listening in on my conversation with you unannounced. This was very creepy and rude of you. If your friend had something relevant to say, you should have introduced him at the start of the call.
    Hopefully, people will take time to read your reviews, like I did, and make an informed decision about your true business model.

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